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Virtual Agent Jobs in Florida (NOW HIRING)

OnAgent

Real Estate Advisor/Agent - Tampa, FL

Tampa, FL · On-site

$120K/yr

The "Agent Without Borders" initiative represents a pioneering effort aimed at helping agents and ... Virtual Urgent Care (24/7) Free Leads Free NFC Digital Business Cards Free Landing Pages Free ...

Propolis Living LLC

Leasing & Marketing Agent

Miami, FL · On-site

$17 - $20/hr

Job Title: Leasing Agent (Leasing & Hospitality) Reports To: Property Manager Company: Propolis ... virtual tours with confidence and warmth * Explain different unit types, living models, and ...

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Virtual Agent information

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What are the most commonly searched types of Agent jobs in Florida?

The most popular types of Agent jobs in Florida are:

What are popular job titles related to Virtual Agent jobs in Florida?

For Virtual Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Virtual Agent jobs in Florida look for?

The top searched job categories for Virtual Agent jobs in Florida are:

What cities in Florida are hiring for Virtual Agent jobs?

Cities in Florida with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Licensed Medicare Insurance Agent (Remote)

HealthPlanOne, LLC.

Miramar, FL • On-site, Remote

Full-time

Re-posted yesterday

Health Plan One rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

231st of 311 rated insurance

Job description

***Work Remotely in the comfort of your own home***
*Must have active health insurance license in the state that you reside*
*You will be a captive agent*
HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.
Are you ready to be part of a fast-growing company where your sales talent, passion for helping others, and commitment to excellence are celebrated? Join HealthPlanOne and take your career to the next level in the rapidly expanding Medicare industry!
Why Choose HealthPlanOne?
  • Rewarding Opportunities: Earn a competitive base salary and thrive in an environment that rewards your success.
  • Comprehensive Benefits: We care about you and your family with robust benefits.
  • Endless Leads Provided: Skip the hunt - focus on what you do best: selling!
  • World-Class Training: Get top-notch training and tools to excel in a complex and dynamic industry.
  • Growth Potential: We believe in developing our talent - 2/3 of our leadership team started where you are!

Your Role:
As a Licensed Medicare Sales Agent, you'll be the trusted advisor clients need to navigate the Medicare landscape, guiding them toward the best insurance solutions. You'll thrive in a supportive, energetic environment with daily opportunities to make a difference in clients' lives.
Your Day-to-Day:
  • Educate clients about Medicare, identify their unique needs, and match them with the perfect plan.
  • Build meaningful client relationships while guiding them through the enrollment process.
  • Consistently hit sales goals and track your progress.
  • Stay updated on CMS (Center for Medicare and Medicaid Services) rules and regulations to ensure compliance.
  • Collaborate with managers, trainers, and teammates to sharpen your skills and achieve your goals.

What You'll Love:
  • Career Growth: We're invested in your success - leadership opportunities await!
  • Ongoing Support: Coaching, mentorship, and real-time feedback to fuel your growth.
  • Open Communication: Your voice matters - help us improve as we grow together!

What We Need from You:
  • Licensed and Ready to Go: A valid Health Insurance license in your state of residence.
  • A passion for sales and a talent for turning leads into happy clients.
  • At least 18 years old with a high school diploma (or equivalent).
  • Ability to manage multiple carrier relationships simultaneously.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Must meet compliance and licensure requirements as outlined.

Your Future Awaits - Apply Now!
Take the next step in your career with HealthPlanOne and join a team that's transforming the Medicare industry. Your clients need you, and we can't wait to help you thrive!
***We are hiring in the following States: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MO, MS, MT, NC, NE, NH, NM, NV, OH, OK, PA, SC, TN, TX, UT, VA, WI, WV***
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Work From Home Medicare Sales Representative
High-Performing Licensed Medicare Sales Agent
Medicare Sales Agent
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Certified Medicare Agent
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Senior Health Insurance Agent (Medicare)
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Virtual Medicare Sales Agent
Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law.

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