OR · Hybrid
$68K - $115K/yr
As a Field Property Adjuster, you will deliver exceptional service to our policyholders by ... You may also handle virtual claims using tools such as Xactimate and ClaimsX Video Collaboration.
Instructional Designers - Allstate Claims University
OR · Remote
$65K - $111K/yr
... on building adjuster capability and performance. In this remote role, you will create engaging ... Develops blended learning solutions (ILT, VILT(Virtual Lead Training), simulations, job aids ...
Instructional Designers - Allstate Claims University
OR · Remote
$65K - $111K/yr
... on building adjuster capability and performance. In this remote role, you will create engaging ... Develops blended learning solutions (ILT, VILT(Virtual Lead Training), simulations, job aids ...
Virtual Adjuster information
What are virtual adjusters?
Virtual adjusters are insurance professionals who assess and process insurance claims remotely, often using digital tools like video calls, photos, and specialized software. Instead of visiting the site of a claim in person, they evaluate damages and losses through virtual communication with policyholders and other parties. This approach increases efficiency, reduces travel time, and allows for faster claim resolutions. Virtual adjusters may handle claims related to property, auto, or other types of insurance.
What are some common challenges faced by Virtual Adjusters when assessing claims remotely?
Virtual Adjusters often encounter challenges such as accurately evaluating property damage or losses without being physically present at the site. This requires strong communication skills to guide claimants in providing clear photos or videos and detailed information. Additionally, they must be adept at using digital tools and navigating various software platforms to review documentation and process claims efficiently. Building rapport with clients remotely and ensuring thorough investigations can also be more complex in a virtual environment, making attention to detail and adaptability key strengths in this role.
What are the key skills and qualifications needed to thrive as a Virtual Adjuster, and why are they important?
To thrive as a Virtual Adjuster, you need a solid understanding of insurance claims processes, investigative techniques, and relevant legal/regulatory knowledge, often supported by certifications such as AIC or CPCU. Familiarity with claims management software, virtual inspection tools, and digital communication platforms is essential for remote evaluations. Strong attention to detail, effective problem-solving, and excellent customer service skills help you navigate complex claims and communicate with clients professionally. These abilities ensure accurate claim assessments, efficient resolutions, and high client satisfaction in a remote work environment.
What is a virtual adjuster?
A virtual adjuster is an insurance claims professional who evaluates and settles claims remotely using digital tools, such as photo and video submissions, without needing to visit the claim site. They typically work from home or an office and require strong communication skills, insurance knowledge, and familiarity with claims management software.
How to become a virtual home insurance adjuster?
To become a virtual home insurance adjuster, you typically need to obtain a state license by completing pre-licensing education and passing an exam. Relevant skills include knowledge of insurance policies, claim assessment, and proficiency with digital tools, as the role is performed remotely. Some employers may also require experience in property claims or certification from industry organizations.
How much do remote adjusters make?
Remote adjusters typically earn between $45,000 and $75,000 annually, depending on experience, certifications, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance companies can earn higher salaries or additional bonuses. Compensation may also include benefits such as flexible schedules and remote work advantages.
Is claim adjusting a dying field?
Claim adjusting, including virtual adjusting roles, remains a stable profession as insurance companies continue to handle claims remotely and digitally. The field is evolving with technology, requiring skills in claims management software and communication, but overall demand persists due to ongoing insurance needs.
What is the difference between Virtual Adjuster vs Insurance Claims Examiner?
| Aspect | Virtual Adjuster | Insurance Claims Examiner |
|---|---|---|
| Required Credentials | Adjuster license, insurance knowledge, possibly certifications | Claims handling certification, insurance knowledge, sometimes licensing |
| Work Environment | Remote, independent, often home-based | Office-based or remote, depending on employer |
| Employer & Industry Usage | Insurance companies, third-party administrators, independent adjusting firms | Insurance carriers, third-party claims departments |
| Common Search & Comparison | Yes | Yes |
The Virtual Adjuster and Insurance Claims Examiner roles both involve handling insurance claims, but Virtual Adjusters primarily assess property or casualty claims remotely, often requiring adjuster licensing and field knowledge. Insurance Claims Examiners focus on reviewing and processing claims within insurance companies, often with a background in claims processing and less emphasis on field assessments. Both roles can be remote and require insurance industry knowledge, but their specific responsibilities and licensing requirements differ.
What are the most commonly searched types of Adjuster jobs in Oregon? The most popular types of Adjuster jobs in Oregon are:
What are popular job titles related to Virtual Adjuster jobs in Oregon? For Virtual Adjuster jobs in Oregon, the most frequently searched job titles are:
- Property Claims Adjuster Trainee
- Senior Inside Property Claims Adjuster
- Inside Property Claims Adjuster
- Freelance Independent Catastrophe Adjuster
- Independent Adjuster
- Remote Insurance Claims Adjuster
- Field Claims Adjuster
- Contract Independent Insurance Adjuster
- Independent Claims Adjuster
- Property Claims Adjuster
What job categories do people searching Virtual Adjuster jobs in Oregon look for? The top searched job categories for Virtual Adjuster jobs in Oregon are:
$68K - $115K/yr
Full-time
Medical, Retirement
This job post has expired 1 day ago. Applications are no longer accepted.
Allstate Insurance rating
7.5
Based on 562 frontline employees who took The Breakroom Quiz
214th of 299 rated insurance
Job description
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
A day in the life of a Field Property Adjuster:
As a Field Property Adjuster, you will deliver exceptional service to our policyholders by traveling to customers' homes to perform on-site inspections, investigate coverage, prepare estimates, and settle claims promptly. You may also handle virtual claims using tools such as Xactimate and ClaimsX Video Collaboration. This role has a strong focus on water losses, as well as other perils such as minor fire, wind/hail, and miscellaneous property claims, ensuring customers receive expert guidance and resolution during challenging situations.
You'll use a mix of skills to succeed in this role, including:
Customer service: Delivering a compassionate, clear, and supportive claims experience.
Investigation: Assessing property damage, reviewing details, and determining coverage.
Communication: Keeping customers informed using phone, email, or video as needed.
Negotiation: Reaching fair settlements with customers, vendors, and other carriers.
Problemsolving: Using tools, resources, and critical thinking in a fastpaced environment.
Documentation: Maintaining accurate, timely records in the claims system.
Preferred Qualifications:
3+ years of experience in property adjusting, water mitigation, or independent adjusting, along with estimating.
Xactimate proficiency highly desired.
Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
Excellent communication and interpersonal skills to provide exceptional customer service.
Ability to travel to customers' homes and handle virtual claims countrywide effectively.
Detail-oriented and organized, with a focus on delivering high-quality work.
Required Qualifications:
Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
Valid driver's license and willingness to travel as part of the job requirements.
Residency within the Portland area is mandatory for this role.
You're provided with comprehensive training:
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.
Ongoing training opportunities for continuous improvement happen regularly on the job.
You will be required to attend approximately 2 weeks of training that will take place in Wheeling, IL or Dallas, TX.
Notice of Licensing Requirement:
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser licensewhich includes passing an additional background check with the Department of Labor.If applicable, you will be required to secure license(s) within 60 days of hire.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.
Company Car:
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.
Allstate Benefits:
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.
#LI-MS3
Skills
Critical Thinking, Job Estimating, Negotiation, Property Adjusting, Time ManagementCompensation
Compensation offered for this role is $68,000 - $115,245 and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.
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To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
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