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Vip Technical Support Jobs (NOW HIRING)

TEKsystems

VIP Desktop Support

Indianapolis, IN

$25 - $30/hr

Top Skills' Details 1) VIP / Executive Support experience 2) Windows, MacOS, iOS, and Android ... Strong communication skills and ability to provide white glove service and translate technical data ...

SoundStack

Enterprise Support Specialist

The Enterprise Support Specialist (ESS) at SoundStack is responsible for ensuring the technical success and satisfaction of our VIP partners across both the Platform and Marketplace areas of ...

SecuriGence

VIP Helpdesk Analyst

Arlington, VA · On-site

$39.29/hr

Provide on-site technical support for VIP hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies.

Chenega Corporation

VIP Helpdesk Analyst

Arlington, VA · On-site

$52.88/hr

Provide on-site technical support for VIP hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies.

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Vip Technical Support information

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$14

$26

$44

How much do vip technical support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for vip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Vip Technical Support vs Technical Support Specialist?

AspectVip Technical SupportTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Network+; may include vendor-specific certificationsUsually requires similar certifications; often entry to mid-level certifications
Work EnvironmentHigh-end client environments, often in luxury or enterprise sectorsGeneral corporate or retail environments, supporting a wide range of users
Employer & IndustryLuxury brands, enterprise IT providers, high-profile clientsIT service companies, corporate IT departments, tech support centers

Vip Technical Support focuses on providing premium, personalized service to high-profile clients, often in luxury or enterprise settings. In contrast, Technical Support Specialists handle a broader range of technical issues across various industries and client types. Both roles require similar certifications but differ mainly in client base and service level expectations.

What is the job of a Vip Technical Support?

A Vip Technical Support specialist provides high-level technical assistance to VIP clients, resolving complex issues quickly and efficiently. The role often requires strong communication skills, technical knowledge of hardware and software, and the ability to prioritize urgent requests in a fast-paced environment.

What states have the most Vip Technical Support jobs?

States with the most job openings for Vip Technical Support jobs include:

What are popular job titles related to Vip Technical Support jobs?

For Vip Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Vip Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Senior Technical Support Specialist

Arlington, VA • On-site

Entarian
See more jobs at Entarianexternal

Full-time

Re-posted 14 days ago

Job description

We are seeking Senior Technical Support Specialist to provide advanced macOS, Jamf, and mobile device support across enterprise environments, delivering exceptional white-glove service to executives, senior leadership, and VIP stakeholders. This role ensures optimal performance, security, and usability of Apple endpoints and mobility platforms, while maintaining a professional, concierge-level support experience that prioritizes responsiveness, discretion, and technical excellence.

Key Responsibilities

  • Deliver highly responsive, concierge-level support for VIPs, including executives, government leadership, directors, and mission-critical personnel.
  • Provide efficient in-person and remote assistance with minimal disruption to VIPs' schedules and responsibilities.
  • Perform tailored device setups, personalized configurations, and rapid issue resolution.
  • Maintain a professional demeanor, exceptional communication, and the ability to translate technical issues into clear, non-technical explanations.
  • Maintain accurate ticketing, documentation, SOPs, and knowledge articles related to Apple device and mobility support.
  • Escalate security or operational risks proactively; collaborate with engineering to drive resolution.

Required Qualifications:

  • Bachelor's degree in a related field with 4 years or relevant experience, or 8 hours of applicable experience in lieu of a degree.
  • Hands-on experience with MacBooks and Apple mobile devices.
  • Basic understanding of Apple hardware, macOS internals, SSO, MDM, certificates, networking, and endpoint security.
  • Proven experience delivering high-touch, white-glove support to VIPs or executive leadership.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Strong customer service, communication, and problem-solving skills; ability to de-escalate issues calmly and effectively.
  • Must be eligible to obtain a Department of Homeland Security EOD clearance ( Requirements 1. US Citizenship, 2. Favorable Background Investigation) 

Preferred Qualifications:

  • Experience with ServiceNow.
  • Jamf 200, 300, or 400 certification(s).
  • Apple ACSP or ACTC certification.
  • Experience in federal environments or organizations with strict security requirements.
  • Familiarity with Zero Trust, NIST 800-53 controls, endpoint hardening, and mobile security frameworks.

Formed through the strategic union of Sev1Tech and ERT, Entarian is a premier provider of mission-critical engineering and technology solutions. Founded on a legacy of excellence dating back to 1993, Entarian is a product of an evolved and fully diversified engineering and federal technology leader. From deep space to defense and civilian missions, Entarian delivers secure, mission-aligned digital solutions that drive national resilience and operational effectiveness. We don't just support modernization; we define it.

Join the Mission and Start your Career Journey: Apply Directly via our Careers Portal  Connect, Referrals & Inquiries? Email the team: careers@entarian.com

Entarian is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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