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Vip Support Technician Jobs (NOW HIRING)

Shaarpro

Desktop Support (Tier3/VIP)

Irvine, CA · On-site

Desktop Support (Tier3/VIP) We are seeking a senior-level L3 Executive/VIP Support Technician with a proven track record of supporting C-suite leadership, board members, and high-profile stakeholders ...

SpaceX

IT Support Technician, VIP Support

Washington, DC · On-site

$38 - $45/hr

IT SUPPORT TECHNICIAN, VIP SUPPORT SpaceX is looking for an experienced IT Support Technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience ...

SpaceX

IT Support Technician, VIP Support

Washington, DC · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN, VIP SUPPORT SpaceX is looking for an ...

SpaceX

IT Support Technician, VIP Support

Washington, DC · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN, VIP SUPPORT SpaceX is looking for an ...

KBR

Senior VIP Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

Title: Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to provide dedicated onsite support for senior executives, business leaders, and their ...

KBR

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Title: Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to provide dedicated onsite support for senior executives, business leaders, and their ...

Prophecy Technologies

Desktop Support Technician

Irvine, CA · On-site

$21.75 - $27.75/hr

Field Desktop Support Technician || Irvine, CA Position Summary We are seeking a senior-level L3 Executive/VIP Support Technician with a proven track record of supporting C-suite leadership, board ...

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How much do vip support technician jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for vip support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

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Desktop Support (Tier3/VIP)

Irvine, CA • On-site

Shaarpro
See more jobs at Shaarproexternal

Other

Posted 4 days ago

Job description

Desktop Support (Tier3/VIP)

We are seeking a senior-level L3 Executive/VIP Support Technician with a proven track record of supporting C-suite leadership, board members, and high-profile stakeholders in demanding, high-visibility environments. This role is tailored for professionals who understand that executive support is not just technical—it is highly personalized, discreet, and mission-critical.

As a trusted advisor to senior leadership, you will deliver seamless, white-glove technology experiences while acting as the highest escalation point for complex executive-facing issues. You will be expected to anticipate needs, operate with absolute discretion, and provide calm, decisive support in time-sensitive situations where downtime is not an option.

Key Responsibilities
  • Serve as the primary L3 escalation point for all executive/VIP support issues, owning incidents end-to-end with a white-glove, accountability-driven approach.
  • Provide concierge-level support directly to C-suite executives, board members, and visiting VIPs, ensuring a frictionless and interruption-free technology experience.
  • Build and maintain trusted relationships with executive stakeholders, acting as a reliable and discreet technology partner.
  • Perform advanced troubleshooting and root cause analysis across Windows, macOS, iOS, Android, and Microsoft 365 environments with urgency and precision.
  • Deliver proactive, anticipatory support, ensuring executive devices, applications, and meeting environments are always optimized and ready.
  • Architect, configure, and maintain executive-level device ecosystems, including laptops, mobile devices, and secure collaboration tools (Teams, Zoom, Webex).
  • Lead workstation engineering initiatives (PowerShell scripting, SCCM/MECM, Intune, endpoint hardening) to ensure stability, performance, and security at the executive tier.
  • Own and deliver executive A/V and boardroom support, including live troubleshooting for high-stakes meetings, presentations, and events.
  • Partner cross-functionally with infrastructure, networking, and security teams to resolve complex, business-critical issues with urgency.
  • Manage VVIP loaner devices with a focus on immediate readiness and premium user experience.
  • Maintain detailed documentation, SLA adherence, and reporting within ServiceNow or equivalent ITSM platforms.
  • Act as the on-site subject matter expert during executive visits, ensuring a polished and seamless technology experience.
Requirements

Required Skills: ServiceNow, Microsoft Windows, Executive Support, Laptop, Mobile Devices, Tier 3, Computer Networking, Windows PowerShell, Remote Support.

Preferred Skills: [List any additional preferred skills here]

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