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Vip Representative Jobs (NOW HIRING)

Boyd Gaming

VIP Representative Services

Biloxi, MS

To provide VIP service and amenities to premium players. Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed. * Greet guests and ...

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Boyd Gaming

VIP Representative Services

Biloxi, MS · On-site

To provide VIP service and amenities to premium players. Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed. * Greet guests and ...

San Manuel

VIP Services Representative

Highland, CA · On-site

VIP Services Representative Under the direction of the Manager and Supervisor, VIP Services, the VIP Services Representative assists management with the administrative duties and coordination of all ...

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Vip Representative information

See salary details

$24.5K

$44.2K

$77K

How much do vip representative jobs pay per year?

As of Sep 7, 2026, the average yearly pay for vip representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a VIP representative?

A VIP Representative is responsible for managing relationships with high-value clients, ensuring they receive personalized service and exclusive benefits. They often work in industries like hospitality, gaming, or finance, where client retention and satisfaction are key. Their duties include responding to client inquiries, offering tailored promotions, and resolving any issues to enhance the overall customer experience. Strong communication skills and a customer-focused mindset are essential for success in this role.

What does a VIP representative do?

A typical day for a Vip Representative involves proactively managing high-profile client accounts, responding promptly to requests, and coordinating with various departments to deliver personalized experiences. You’ll frequently resolve issues, manage reservations or event logistics, and anticipate client needs to provide exceptional service. Collaboration with sales, event planning, and management teams is common, as is maintaining detailed records of client preferences and interactions. The role is fast-paced and dynamic, requiring adaptability and a passion for building lasting client relationships.

What are the key skills and qualifications needed to thrive as a VIP representative?

Vip Representatives need strong interpersonal skills, customer service expertise, and a background in hospitality or client relations, often supported by a degree or relevant experience. Familiarity with CRM platforms, ticketing systems, and reservation software is commonly expected. Exceptional communication, discretion, and problem-solving abilities help build trust and exceed client expectations. These capabilities are critical for delivering tailored service to high-value clients and maintaining long-term business relationships.

What cities are hiring for Vip Representative jobs?

Cities with the most Vip Representative job openings:

What states have the most Vip Representative jobs?

States with the most job openings for Vip Representative jobs include:

What job categories do people searching Vip Representative jobs look for?

The top searched job categories for Vip Representative jobs are:

Vip Representative jobs near you
Infographic showing various Vip Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Lead VIP Representative (Full Time) (36838)

AGUA CALIENTE

Rancho Mirage, CA • On-site

Full-time

Posted 13 days ago

Job description

Job Description Summary
The Lead VIP Representative strives to ensure high-level of customer service is maintained while ensuring customers receive a positive casino and hotel experience. Performs additional functions in support of the Player Development Department.
Essential Duties and Responsibilities (other duties may be assigned)
  • Manage and communicate event and concert information to the VIP Representatives.
  • Manage VIP Representatives work schedules including VSTL requests.
  • Manage commentaries for show tickets and rooms per the ACRM Comp Matrix, current availability, and tracking of guest information. Ensure Player Development Team has complimentary codes for all event and hotel offers.
  • Order and inventory supplies.
  • Responsible for developing event promotional scripts used when taking event reservations.
  • Ensure Sunset Suite, VIP Services and Primrose are maintained and clean. Ensure Concierge desks are equipped as needed.
  • Perform other incidentals and related duties as approved, required and/or assigned by the Player Development Manager.
  • Assists and works at Player Development special events.
  • Coordinates and assists with Player Development concert ticket blocks.
  • Must adhere to all Tribal Ordinance, Regulations, and the ACRM and ACPS System of Internal Controls, and Standard Operating Procedures

Supervisory Responsibilities
  • VIP Representatives
  • Access to Sensitive Areas and Information
  • As per the ACGC Access Matrix

Education and/or Experience
  • High school diploma or G.E.D.
  • 2-4 years of experience in player development and/or casino customer service.
  • Business fluency with MSOffice required.
  • Experience with Kronos, Opera and Patron preferred.
  • Strong multi-tasking skills
  • Good communication skills and must be computer literate.
  • Must be able to communicate in English (Spanish a plus).

Working Conditions/Physical Demands
  • To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment.

  • Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

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