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Vip Customer Service Jobs (NOW HIRING)

Aristocrat

VIP Customer Service Agent

Concord, NH · Hybrid

$18 - $25.35/hr

VIP Customer Service Agent At Aristocrat, we take pride in crafting world-class entertainment experiences. As a VIP Customer Service Agent, your role will be essential in offering outstanding service ...

Parx Bensalem

VIP Account Supervisor

Moorestown, NJ · On-site

Manage all end-to-end aspects of the VIP relationship, including hospitality events, ongoing ... Qualifications 1. Experience in online gaming, customer service, or other account management. 2. ...

City Kia Of Orlando

Customer Experience Specialist

Orlando, FL · On-site

$16.50 - $20.75/hr

Work closely with sales and service teams * Create a positive VIP customer experience Qualifications * 3+ years of customer service experience preferred * Strong communication and problem-solving ...

City Kia Of Orlando

Customer Experience Specialist

Orlando, FL · On-site

$16.50 - $20.75/hr

Work closely with sales and service teams * Create a positive VIP customer experience Qualifications * 3+ years of customer service experience preferred * Strong communication and problem-solving ...

City Kia

Customer Experience Specialist

Orlando, FL

$16.50 - $20.75/hr

Work closely with sales and service teams * Create a positive VIP customer experience Qualifications * 3+ years of customer service experience preferred * Strong communication and problem-solving ...

Zynga

VIP Account Manager

Chicago, IL

$30/hr

Proactive outbound communication will be essential in this role to grow players so a background in customer service or VIP account management would suit the role. Main Responsibilities * The Account ...

City Kia Of Orlando

Customer Experience Specialist

Orlando, FL · On-site

$16.50 - $20.75/hr

Work closely with sales and service teams * Create a positive VIP customer experience Qualifications * 3+ years of customer service experience preferred * Strong communication and problem-solving ...

Zynga

VIP Account Manager

Chicago, IL · On-site

$30/hr

Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CS ... Developing new VIP customers, increasing player lifetime value and revenue contribution for ...

Innvite Hospitality

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain ...

InnVite Hospitality

Customer Service

Columbus, OH · On-site

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain ...

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How much do vip customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for vip customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is VIP Customer Service?

VIP Customer Service refers to specialized support and assistance provided to high-value clients or customers, often in industries like hospitality, finance, or gaming. This role involves offering personalized services, handling exclusive requests, and ensuring a premium experience to maintain client loyalty and satisfaction. VIP Customer Service representatives are trained to anticipate needs, resolve issues promptly, and build strong relationships with VIP clients. Their goal is to deliver an exceptional level of service that exceeds standard customer support.

What is the difference between Vip Customer Service vs Customer Support Specialist?

AspectVip Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in luxury or high-end service preferredHigh school diploma or equivalent; customer service training often required
Work EnvironmentLuxury retail, hospitality, or exclusive service settingsCall centers, corporate offices, retail stores
Employer & Industry UsageLuxury brands, high-end hotels, exclusive clubsVarious industries including tech, retail, and services
Search & Comparison IntentHigh-end, personalized service rolesGeneral customer service roles

Vip Customer Service focuses on providing personalized, high-end experiences for affluent clients in luxury settings, often requiring specialized skills and a premium service approach. Customer Support Specialists handle broader customer inquiries across industries, emphasizing problem-solving and standard service procedures. While both roles involve customer interaction, Vip Customer Service is more specialized and tailored to luxury environments.

How does a VIP Customer Service representative typically collaborate with other departments to ensure high-level client satisfaction?

VIP Customer Service representatives often work closely with teams such as sales, technical support, and account management to provide seamless and personalized experiences for high-value clients. They may coordinate with these departments to resolve escalated issues, customize services, or communicate client feedback. Regular cross-functional meetings and clear communication channels are essential to ensure that all teams are aligned in meeting the unique needs and expectations of VIP customers.

What are the key skills and qualifications needed to thrive as a VIP Customer Service representative, and why are they important?

To thrive as a VIP Customer Service representative, you need excellent communication skills, a deep understanding of customer relationship management, and prior experience in high-value client support. Familiarity with CRM software, ticketing systems, and sometimes industry-specific certifications are typically required. Exceptional emotional intelligence, problem-solving abilities, and discretion help you build trust and deliver personalized experiences. These skills are crucial for maintaining client satisfaction, loyalty, and the reputation of the business with its most valuable customers.
More about Vip Customer Service jobs
What cities are hiring for Vip Customer Service jobs? Cities with the most Vip Customer Service job openings:
What states have the most Vip Customer Service jobs? States with the most job openings for Vip Customer Service jobs include:
What job categories do people searching Vip Customer Service jobs look for? The top searched job categories for Vip Customer Service jobs are:
Vip Customer Service jobs near you

VIP Customer Service Agent

Aristocrat

Concord, NH • Hybrid

$18 - $25.35/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

VIP Customer Service Agent

At Aristocrat, we take pride in crafting world-class entertainment experiences. As a VIP Customer Service Agent, your role will be essential in offering outstanding service to VIP clients. You will work with a driven team providing flawless support through phone, chat, and email channels. This position presents an outstanding chance to be part of a proven leader in the iGaming and iLottery industry. Your efforts will have a direct effect on client happiness and company success!

What You'll Do
  • Offer focused assistance to VIP clients, handling account, product, and service questions.
  • Troubleshoot complex technical issues related to computer, tablet, and cell phone applications.
  • Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls.
  • Share exclusive marketing deals and updates with VIP clients.
  • Deliver feedback on service shortcomings and client input to improve service quality.
  • Ensure confidentiality and security of VIP client information.
  • Uphold and promote the things we value, staying updated on all protocols and developments.
  • Meet and exceed set performance goals and targets.
  • Maintain a positive and enjoyable work environment.
What We're Looking For
  • Excellent written and verbal communication skills.
  • 2+ years of experience in inbound/support call centers, preferably in a VIP or Tier 2 support role.
  • Minimum age of 21, High School diploma or GED, or equivalent experience required, some college preferred.
  • Capability to maintain a hybrid work schedule with dependable internet and successfully complete an internet speed assessment.
  • Capability to travel to the office for at least 50% of scheduled shifts.
  • Must be camera-ready while working.
  • Proficient in computers and Windows Office Programs.
  • Experienced with troubleshooting advanced issues on computers, smartphones, and tablets.
  • Strong interpersonal skills with a professional and courteous demeanor.
  • Diligent with excellent grammatical and typing/data entry skills.
  • Ability to work independently, applying good judgment and initiative.
  • Thrives in a fast-paced, dynamic environment, maintaining high service standards.
  • Highly organized with outstanding time-management skills.
  • Previous technical support experience is highly desirable.

Pay Range: $18.00 - $25.35 per hour

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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