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Vip Customer Service Jobs (NOW HIRING)

Zynga

VIP Account Manager

Chicago, IL · On-site

$30/hr

Proactive outbound communication will be essential in this role to grow players so a background in customer service or VIP account management would suit the role. Main Responsibilities * The Account ...

Innvite Hospitality

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain ...

InnVite Hospitality

Customer Service

Columbus, OH · On-site

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain ...

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Teamwork Online

VIP Account Manager

Denver, CO · On-site

$80K - $95K/yr

With responsibility for retention, customer service and regulatory compliance within a selected customer base, your initial focus will be on helping to develop and implement the VIP strategy. The ...

New

VIP Hospitality

CLT Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

About VIP Hospitality LLC Incorporated in 2004, our company seeks to efficiently elevate the ... Customer Service Agent (CSA) VIP Hospitality Services | CLT Airport Role Customer Service Agent ...

Zynga

VIP Account Manager

Chicago, IL · On-site

$30/hr

Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CS ... Developing new VIP customers, increasing player lifetime value and revenue contribution for ...

VIP Hospitality LLC

CLT Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

About VIP Hospitality LLC Incorporated in 2004, our company seeks to efficiently elevate the ... Customer Service Agent (CSA) VIP Hospitality Services | CLT Airport Role Customer Service Agent ...

bet365

VIP Account Manager

Denver, CO

$80K - $95K/yr

With responsibility for retention, customer service and regulatory compliance within a selected customer base, your initial focus will be on helping to develop and implement the VIP strategy. The ...

bet365

VIP Account Manager

Denver, CO · On-site

$80K - $95K/yr

With responsibility for retention, customer service and regulatory compliance within a selected customer base, your initial focus will be on helping to develop and implement the VIP strategy. The ...

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All JobsVip Customer Service Jobs

Vip Customer Service information

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$9

$18

$26

How much do vip customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for vip customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is VIP Customer Service?

VIP Customer Service refers to specialized support and assistance provided to high-value clients or customers, often in industries like hospitality, finance, or gaming. This role involves offering personalized services, handling exclusive requests, and ensuring a premium experience to maintain client loyalty and satisfaction. VIP Customer Service representatives are trained to anticipate needs, resolve issues promptly, and build strong relationships with VIP clients. Their goal is to deliver an exceptional level of service that exceeds standard customer support.

What is the difference between Vip Customer Service vs Customer Support Specialist?

AspectVip Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in luxury or high-end service preferredHigh school diploma or equivalent; customer service training often required
Work EnvironmentLuxury retail, hospitality, or exclusive service settingsCall centers, corporate offices, retail stores
Employer & Industry UsageLuxury brands, high-end hotels, exclusive clubsVarious industries including tech, retail, and services
Search & Comparison IntentHigh-end, personalized service rolesGeneral customer service roles

Vip Customer Service focuses on providing personalized, high-end experiences for affluent clients in luxury settings, often requiring specialized skills and a premium service approach. Customer Support Specialists handle broader customer inquiries across industries, emphasizing problem-solving and standard service procedures. While both roles involve customer interaction, Vip Customer Service is more specialized and tailored to luxury environments.

How does a VIP Customer Service representative typically collaborate with other departments to ensure high-level client satisfaction?

VIP Customer Service representatives often work closely with teams such as sales, technical support, and account management to provide seamless and personalized experiences for high-value clients. They may coordinate with these departments to resolve escalated issues, customize services, or communicate client feedback. Regular cross-functional meetings and clear communication channels are essential to ensure that all teams are aligned in meeting the unique needs and expectations of VIP customers.

What are the key skills and qualifications needed to thrive as a VIP Customer Service representative, and why are they important?

To thrive as a VIP Customer Service representative, you need excellent communication skills, a deep understanding of customer relationship management, and prior experience in high-value client support. Familiarity with CRM software, ticketing systems, and sometimes industry-specific certifications are typically required. Exceptional emotional intelligence, problem-solving abilities, and discretion help you build trust and deliver personalized experiences. These skills are crucial for maintaining client satisfaction, loyalty, and the reputation of the business with its most valuable customers.
More about Vip Customer Service jobs
What cities are hiring for Vip Customer Service jobs? Cities with the most Vip Customer Service job openings:
What states have the most Vip Customer Service jobs? States with the most job openings for Vip Customer Service jobs include:
What job categories do people searching Vip Customer Service jobs look for? The top searched job categories for Vip Customer Service jobs are:
Vip Customer Service jobs near you
Infographic showing various Vip Customer Service job openings in the United States as of June 2026, with employment types broken down into 93% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
VIP Account Manager

VIP Account Manager

Zynga

Chicago, IL • On-site

$30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position Overview

The (VIP Account Manager) will be responsible for working in social gaming (retaining, reactivating VIP Players). Developing new VIP customers, increasing player lifetime value and revenue contribution for assigned VIP customers.

Key objective is to grow the VIP player base with corresponding revenues as directed by their team Manager. Proactive outbound communication will be essential in this role to grow players so a background in customer service or VIP account management would suit the role.

Main Responsibilities

  • The Account Manager will be responsible for cultivating and developing relationships and serves as a trusted consultant to our most financially invested and players in his / her VIP base by reaching more than 125 contacts a day via phone/email.

  • Serve as an industry expert and act as a liaison between our highest value players and the studio to resolve bugs and maintain retention of their designated VIP base.

  • Ensure that our clients receive the highest level of sales and operational customer service by leveraging a highly consultative approach.

  • Work collaboratively with cross functional teams (Studios for Feature development and special promotions) to drive revenue growth with VIP base. Uses data science driven workflows daily to increase engagement, reactivate and increase revenue in their designated VIP base.

  • Strong quantitative aptitude with the ability to analyze campaign performance statistics on their VIP base.

  • Possess strong communication and presentation skills; ability to connect and reconnect VIP base through high level relationship building with their dedicated base.

  • Partner with our Senior Director to create consultative engagement and reactivation presentations using market trends, VIP research and industry specific case studies.

  • Instrumental in driving the RFP documentation for studios to build out VIP driven features to drive higher revenue.

  • Exceed annual targeted goals for Productivity, Quality, CSAT and reactivation and engagement goals. 

Position does not require managing direct reports.

Required Skills and Experience

  • College Degree preferred but not mandatory

  • Impeccable communication skills

  • Extensive Customer Service experience

  • Excellent telephone skills - able to handle high call volume 90 or more a day

  • Customer Focused

  • Ability to generate revenue on own initiative based on personal account relationships

  • Accuracy and Attention to detail

  • Rapport building skills

  • Team player

  • Knowledge of Microsoft Office

  • 3 or more years of customer service or account management experience

  • Some travel may be needed

  • Some weekends or evenings may be required

Preferred Skills and Experience

  • Target / Sales Driven

  • High level understanding / interest in social gaming

  • Positive attitude and are excited to learn more

The pay for this position in Chicago, IL, at the start of employment is $30 per hour. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

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