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Direct General Auto Insurance Jobs (NOW HIRING)

Fred Loya Insurance

Auto Field Appraiser

El Paso, TX · On-site

$24 - $27/hr

Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout ...

Fred Loya Insurance

Auto Field Appraiser

Albuquerque, NM · On-site

$25 - $39/hr

Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout ...

Fred Loya Insurance

Auto Field Appraiser

Phoenix, AZ · On-site

$29 - $35/hr

Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout ...

GENERAL AUTO REPAIR LLC

Automotive Technician

Oakville, CT · On-site

$30/hr

Health insurance * Paid time off General Auto Repair is growing and were looking for a strong B-Level Automotive Technician to grow with us. General Auto Repair is a newly expanding shop serving ...

Apply Early

zTrip Worldwide

Auto Mechanic

Baltimore, MD · On-site

$26 - $29/hr

As a General Auto Mechanic, you will be responsible for maintaining and repairing a variety of ... Medical, dental, vision, and life insurance benefits * Paid Time Off (PTO) * 401(k) with company ...

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Eastern Atlantic Insurance Company

$66K - $70K/yr

Our line of business includes Auto Liability & Physical Damage, Cargo and General Liability. If you ... Experience as a Claims Adjuster/Insurance Adjuster, including Bodily-Injury. Being a team player is ...

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All JobsDirect General Auto Insurance Jobs

Direct General Auto Insurance information

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$8

$46

$144

How much do direct general auto insurance jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for direct general auto insurance in the United States is $46.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $40.14 per hour, depending on experience, location, and employer.

What is the difference between Direct General Auto Insurance vs Auto Claims Adjuster?

AspectDirect General Auto InsuranceAuto Claims Adjuster
CredentialsInsurance license, sometimes certificationsInsurance license, claims handling certifications
Work EnvironmentOffice, call centers, onlineField, office, customer sites
Employer & IndustryInsurance companies, auto insurance providersInsurance companies, claims departments
Search & Comparison IntentUnderstanding auto insurance options, policiesClaims process, job roles, responsibilities

Direct General Auto Insurance primarily focuses on selling auto insurance policies directly to consumers, often through online or call center channels. Auto Claims Adjusters, on the other hand, evaluate insurance claims, assess damages, and determine payouts. While both roles are within the auto insurance industry and require similar licenses, their job functions and work environments differ significantly.

What are some common challenges faced by customer service representatives at Direct General Auto Insurance, and how can applicants prepare for them?

Customer service representatives at Direct General Auto Insurance often handle a high volume of calls and inquiries from clients regarding policies, claims, and payments. A common challenge is managing difficult conversations with upset or confused customers while maintaining professionalism and empathy. Applicants can prepare by developing strong communication skills, learning about basic insurance products, and practicing effective conflict resolution. Additionally, being comfortable with computer systems and multitasking will help you succeed in this fast-paced environment.

What is Direct General Auto Insurance?

Direct General Auto Insurance is a company that provides auto insurance policies, primarily serving drivers who may have difficulty obtaining coverage elsewhere. They offer a range of insurance products, including liability, collision, comprehensive, and uninsured motorist coverage. The company is known for offering flexible payment options, affordable rates, and policies that cater to high-risk drivers or those with less-than-perfect driving records. You can purchase and manage your policy online, over the phone, or at one of their local offices. Direct General operates in multiple states and specializes in meeting the specific needs of drivers who require non-standard auto insurance.

What are the key skills and qualifications needed to thrive as a Direct Auto Insurance Agent, and why are they important?

To thrive as a Direct Auto Insurance Agent, you need strong sales abilities, knowledge of insurance products, and typically a valid state insurance license. Familiarity with customer relationship management (CRM) systems, quote software, and underwriting portals is important for daily operations. Outstanding interpersonal skills, active listening, and problem-solving abilities help agents build trust and retain clients. These competencies ensure agents can effectively meet customer needs, comply with regulations, and drive business growth in a competitive industry.
More about Direct General Auto Insurance jobs
What job categories do people searching Direct General Auto Insurance jobs look for? The top searched job categories for Direct General Auto Insurance jobs are:
Direct General Auto Insurance jobs near you
Infographic showing various Direct General Auto Insurance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $96,229 per year, or $46.3 per hour.
Auto Field Appraiser

Auto Field Appraiser

Fred Loya Insurance

El Paso, TX • On-site

$24 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Fred Loya Insurance rating

4.4

Company rating: 4.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

274th of 277 rated insurance

Job description

Now Hiring!

Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States.
Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.
Our claims office has an immediate opening for an Auto Field Appraiser. In this role the employee will be responsible for completing vehicle damage estimates.
Auto Appraiser ensures the estimates are accurate and in accordance with the terms of Loya Insurance’s physical damage standards and state regulations.
The Auto Appraiser works with the repair facilities to obtain a meaningful agreed price on repairs and estimated time of completion/delivery.

Essential Duties and Responsibilities

  • Ensures proper vehicle tear down
  • Determine repair time allotments and required labor operations
  • Makes accurate repair/replace decisions
  • Assess and applies pre-existing damage, completes accurate total loss evaluations
  • Negotiates agreed price with shop decision maker and sets time bound expected completion date per Loya insurance standards
  • Review and assess the validity of all supplement request
  • Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
  • Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
  • Completes timely estimates, supplements, and inspections
  • Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
  • Adhere to our fleet policy
  • Provide extraordinary customer service to all parties involved in the claims process
  • Other duties as assigned by management or as needed.


Qualifications/Requirements

  • Must be fully vaccinated for COVID-19
  • Previous experience required
  • High School diploma required; Degree or college coursework is a plus
  • Must have a clean background and driving record
  • Computer software knowledge
  • Adjuster license or willing to obtain

#Claims

REQ: 822312388

Company Description

FRED LOYA INSURANCE
Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974
Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones
Currently doing business in 12 states and expanding

What Fred Loya Insurance employees say

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Benefits

Hours and flexibility

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