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Direct General Auto Insurance Jobs (NOW HIRING)

Field Auto Adjuster - Boise, ID

Boise, ID · On-site

$35.82 - $50.24/hr

Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General ...

New

$68K - $117K/yr

Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General ...

New

Field Auto Adjuster

Concord, NC · On-site +1

$60K - $80K/yr

Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General ...

Field Auto Adjuster

Concord, NC · On-site

$60K - $80K/yr

Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General ...

WI · On-site

Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General ...

$62K - $70K/yr

Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General ...

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Showing results 1-20

Direct General Auto Insurance information

See salary details

$8

$46

$144

How much do direct general auto insurance jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for direct general auto insurance in the United States is $46.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $40.14 per hour, depending on experience, location, and employer.

What is Direct General Auto Insurance?

Direct General Auto Insurance is a company that provides auto insurance policies, primarily serving drivers who may have difficulty obtaining coverage elsewhere. They offer a range of insurance products, including liability, collision, comprehensive, and uninsured motorist coverage. The company is known for offering flexible payment options, affordable rates, and policies that cater to high-risk drivers or those with less-than-perfect driving records. You can purchase and manage your policy online, over the phone, or at one of their local offices. Direct General operates in multiple states and specializes in meeting the specific needs of drivers who require non-standard auto insurance.

What are the key skills and qualifications needed to thrive as a direct general auto insurance agent?

To thrive as a Direct Auto Insurance Agent, you need strong sales abilities, knowledge of insurance products, and typically a valid state insurance license. Familiarity with customer relationship management (CRM) systems, quote software, and underwriting portals is important for daily operations. Outstanding interpersonal skills, active listening, and problem-solving abilities help agents build trust and retain clients. These competencies ensure agents can effectively meet customer needs, comply with regulations, and drive business growth in a competitive industry.

What are some common challenges faced by customer service representatives at Direct General Auto Insurance, and how can applicants prepare for them?

Customer service representatives at Direct General Auto Insurance often handle a high volume of calls and inquiries from clients regarding policies, claims, and payments. A common challenge is managing difficult conversations with upset or confused customers while maintaining professionalism and empathy. Applicants can prepare by developing strong communication skills, learning about basic insurance products, and practicing effective conflict resolution. Additionally, being comfortable with computer systems and multitasking will help you succeed in this fast-paced environment.

What is the difference between Direct General Auto Insurance vs Auto Claims Adjuster?

AspectDirect General Auto InsuranceAuto Claims Adjuster
CredentialsInsurance license, sometimes certificationsInsurance license, claims handling certifications
Work EnvironmentOffice, call centers, onlineField, office, customer sites
Employer & IndustryInsurance companies, auto insurance providersInsurance companies, claims departments
Search & Comparison IntentUnderstanding auto insurance options, policiesClaims process, job roles, responsibilities

Direct General Auto Insurance primarily focuses on selling auto insurance policies directly to consumers, often through online or call center channels. Auto Claims Adjusters, on the other hand, evaluate insurance claims, assess damages, and determine payouts. While both roles are within the auto insurance industry and require similar licenses, their job functions and work environments differ significantly.

More about Direct General Auto Insurance jobs
Infographic showing various Direct General Auto Insurance job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $96,229 per year, or $46.3 per hour.

Field Auto Adjuster - Boise, ID

Boise, ID • On-site

$35.82 - $50.24/hr

Other

Posted 3 days ago

New


Job description

About the Company

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Overview

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. National General is seeking an Auto Claims Estimator to join our Idaho claims team. To best support the territory, ideal candidates will reside in or near the Boise metro area, including Meridian, Middleton, Nampa, Kuna, Caldwell, Greenleaf, Notus, Huston, and surrounding areas. Preferred candidates will have experience managing a variety of auto collision claims, conducting vehicle inspections, and utilizing CCC ONE or similar estimating software to prepare accurate damage estimates.

Key Responsibilities
  • Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
  • Interprets regulatory compliance and fair claims practices
  • Builds mastered relationships with both internal and external customers
  • Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
Supervisory Responsibilities

This job does not have supervisory duties. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills
  • Auto Damage Appraisal
  • Auto Estimating
  • Auto Insurance Claims
  • Business Acumen
  • Business Management
  • CCC ONE
  • Claims Documentation
  • Detail-Oriented
  • Insurance Claim Handling
  • Loss Investigation
  • Multitasking
  • Quality Management
  • Relationship Management
  • Time Management
  • Compensation
    • Base compensation offered for this role is: Field Adjuster Cons I: $26.49 - $40.99/hour
    • Field Adjuster Cons II: $28.03 - $43.70/hour
    • Field Adjuster Sr. Cons I: $35.82 - $50.24/hour
    • Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
    Benefits
    • Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
    • Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
    • When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
    • Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
    Company Culture

    Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

    EEO and Diversity Statement

    National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.

    National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

    National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.

    Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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