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Vip Liaison Jobs (NOW HIRING)

Zynga

VIP Account Manager

Chicago, IL · On-site

$30/hr

Serve as an industry expert and act as a liaison between our highest value players and the studio to resolve bugs and maintain retention of their designated VIP base. * Ensure that our clients ...

San Manuel

VIP Services Coordinator

Patton, CA · On-site

$19.75 - $25/hr

Acts as contact/liaison between all departments. Collaborates with Analysts to produce outbound/inbound call metrics and VIP block reporting. Collaborates with CRM to monitor VIP offer schedules.

Zynga

VIP Account Manager

Chicago, IL · On-site

$30/hr

Serve as an industry expert and act as a liaison between our highest value players and the studio to resolve bugs and maintain retention of their designated VIP base. * Ensure that our clients ...

San Manuel Casino

Lead VIP Concierge

Highland, CA

$15.50 - $19.75/hr

Under the direction of VIP Services Leadership, the Lead VIP Services Concierge is responsible for ... Serves as a liaison between the department, vendors and suppliers. 6. Provides exclusive casino and ...

Palms Casino Resort

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.50 - $19.25/hr

Act as a liaison between VIP guests and hotel departments to expedite and fulfill requests. * Proactively anticipate guest needs and exceed expectations through attentive, proactive service. * Handle ...

Palms Casino Resort

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.25 - $19/hr

Act as a liaison between VIP guests and hotel departments to expedite and fulfill requests. * Proactively anticipate guest needs and exceed expectations through attentive, proactive service. * Handle ...

Sanmanuel

Agent VIP Lounge - On Call

Las Vegas, NV

$15.25 - $19/hr

Act as a liaison between VIP guests and hotel departments to expedite and fulfill requests. * Proactively anticipate guest needs and exceed expectations through attentive, proactive service. * Handle ...

Rising Star Casino Resort

VIP Services Agent

Rising Sun, IN · On-site

$14 - $18/hr

Acts as liaison between Player Development and other areas (e.g. Hotel Front desk/Reservations, Rising Star VIP Club, Table Games, Food & Beverage) to provide highest levels of customer service.

New

Rising Star Casino

VIP Services Agent

Rising Sun, IN · On-site

Acts as liaison between Player Development and other areas (e.g. Hotel Front desk/Reservations, Rising Star VIP Club, Table Games, Food & Beverage) to provide highest levels of customer service.

New

Full House Resorts

VIP Services Agent

Rising Sun, IN · On-site

$14 - $18/hr

Acts as liaison between Player Development and other areas (e.g. Hotel Front desk/Reservations, Rising Star VIP Club, Table Games, Food & Beverage) to provide highest levels of customer service.

New

Full House Resorts

VIP Services Agent

Rising Sun, IN · On-site

Acts as liaison between Player Development and other areas (e.g. Hotel Front desk/Reservations, Rising Star VIP Club, Table Games, Food & Beverage) to provide highest levels of customer service.

New

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All JobsVip Liaison Jobs

Vip Liaison information

See salary details

$10

$25

$43

How much do vip liaison jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for vip liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a VIP liaison?

To thrive as a VIP Liaison, you need strong customer service abilities, experience in hospitality or client relations, and often a relevant degree or background in business or hospitality management. Familiarity with CRM systems, booking software, and confidentiality protocols is typically required. Exceptional interpersonal skills, discretion, and problem-solving abilities set top candidates apart in this role. These competencies ensure VIP clients receive seamless, personalized experiences, which is critical for client satisfaction and organizational reputation.

What is a VIP liaison?

VIP Liaisons are professionals responsible for managing relationships with high-profile clients or guests, ensuring their needs are met and providing personalized services. They often work in hospitality, entertainment, or corporate environments, acting as the main point of contact for VIPs. Their duties include coordinating special requests, facilitating exclusive experiences, and resolving any issues quickly and discreetly. Strong communication, discretion, and attention to detail are essential skills for this role.

What are common challenges faced by a VIP liaison when managing high-profile clients, and how can they be addressed?

As a VIP Liaison, one of the main challenges is balancing personalized service with strict confidentiality and security requirements. High-profile clients often have demanding schedules and unique preferences, requiring flexibility, discretion, and proactive communication. Building trust while respecting privacy is essential. To address these challenges, it's important to maintain clear protocols, stay adaptable to last-minute changes, and collaborate closely with security, hospitality, and event teams to ensure seamless experiences for VIP guests.

What is the difference between Vip Liaison vs Concierge?

AspectVip LiaisonConcierge
CredentialsCustomer service experience, hospitality backgroundCustomer service experience, hospitality background
Work EnvironmentLuxury hotels, private clubs, high-end eventsHotels, resorts, luxury apartments
Employer & IndustryLuxury hospitality, private client servicesHotels, resorts, luxury residences
Search & Comparison IntentHigh-end client services, VIP event planningGuest services, personalized assistance

Both Vip Liaisons and Concierges work in luxury settings providing personalized services. Vip Liaisons typically focus on exclusive client relationships and high-end event coordination, while Concierges handle guest requests and daily assistance. The roles overlap in customer service skills and industry settings, but Vip Liaisons often serve more exclusive clientele with specialized needs.

More about Vip Liaison jobs

What cities are hiring for Vip Liaison jobs?

Cities with the most Vip Liaison job openings:

What states have the most Vip Liaison jobs?

States with the most job openings for Vip Liaison jobs include:

What job categories do people searching Vip Liaison jobs look for?

The top searched job categories for Vip Liaison jobs are:

Vip Liaison jobs near you
Infographic showing various Vip Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, and 5% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

VIP Account Manager

Zynga

Chicago, IL • On-site

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Position Overview

The (VIP Account Manager) will be responsible for working in social gaming (retaining, reactivating VIP Players). Developing new VIP customers, increasing player lifetime value and revenue contribution for assigned VIP customers.

Key objective is to grow the VIP player base with corresponding revenues as directed by their team Manager. Proactive outbound communication will be essential in this role to grow players so a background in customer service or VIP account management would suit the role.

Main Responsibilities

  • The Account Manager will be responsible for cultivating and developing relationships and serves as a trusted consultant to our most financially invested and players in his / her VIP base by reaching more than 125 contacts a day via phone/email.

  • Serve as an industry expert and act as a liaison between our highest value players and the studio to resolve bugs and maintain retention of their designated VIP base.

  • Ensure that our clients receive the highest level of sales and operational customer service by leveraging a highly consultative approach.

  • Work collaboratively with cross functional teams (Studios for Feature development and special promotions) to drive revenue growth with VIP base. Uses data science driven workflows daily to increase engagement, reactivate and increase revenue in their designated VIP base.

  • Strong quantitative aptitude with the ability to analyze campaign performance statistics on their VIP base.

  • Possess strong communication and presentation skills; ability to connect and reconnect VIP base through high level relationship building with their dedicated base.

  • Partner with our Senior Director to create consultative engagement and reactivation presentations using market trends, VIP research and industry specific case studies.

  • Instrumental in driving the RFP documentation for studios to build out VIP driven features to drive higher revenue.

  • Exceed annual targeted goals for Productivity, Quality, CSAT and reactivation and engagement goals. 

Position does not require managing direct reports.

Required Skills and Experience

  • College Degree preferred but not mandatory

  • Impeccable communication skills

  • Extensive Customer Service experience

  • Excellent telephone skills - able to handle high call volume 90 or more a day

  • Customer Focused

  • Ability to generate revenue on own initiative based on personal account relationships

  • Accuracy and Attention to detail

  • Rapport building skills

  • Team player

  • Knowledge of Microsoft Office

  • 3 or more years of customer service or account management experience

  • Some travel may be needed

  • Some weekends or evenings may be required

Preferred Skills and Experience

  • Target / Sales Driven

  • High level understanding / interest in social gaming

  • Positive attitude and are excited to learn more
What We Offer You

The pay for this position in Chicago, IL, at the start of employment is $30 per hour. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

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