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Video Surveillance Operator Jobs (NOW HIRING)

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Responsibilities of our command center agents include, but are not limited to: - View and monitor our client's properties via our video monitoring system. - Respond to and/or verify events that are ...

Surveillance Operator Position - Not a Security Position Do you have extraordinary attention to ... The Surveillance Officer is part of a team of Surveillance Officers conducting video surveillance ...

Surveillance Operator

Gardena, CA · On-site

$17.25 - $21.50/hr

Overview Surveillance Operator Position - Not a Security Position Do you have extraordinary ... The Surveillance Officer is part of a team of Surveillance Officers conducting video surveillance ...

Overview Surveillance Operator Position - Not a Security Position Do you have extraordinary ... The Surveillance Officer is part of a team of Surveillance Officers conducting video surveillance ...

Surveillance Operator

New Kent, VA · On-site

$15.50 - $19.50/hr

JOB SUMMARY The Surveillance Operator observes all areas of the property and surrounding areas for ... Video tape questionable activities and make written reports to appropriate personnel. * Dispatches ...

Surveillance Operator

New Kent, VA · On-site

$15.50 - $19.50/hr

JOB SUMMARY The Surveillance Operator observes all areas of the property and surrounding areas for ... Video tape questionable activities and make written reports to appropriate personnel. * Dispatches ...

Surveillance Operator

New Kent, VA · On-site

$15.50 - $19.50/hr

JOB SUMMARY The Surveillance Operator observes all areas of the property and surrounding areas for ... Video tape questionable activities and make written reports to appropriate personnel. * Dispatches ...

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Video Surveillance Operator information

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$11

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How much do video surveillance operator jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for video surveillance operator in the United States is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Video Surveillance Operator, and why are they important?

To thrive as a Video Surveillance Operator, you need keen attention to detail, strong observational abilities, and a high school diploma or equivalent. Familiarity with CCTV systems, video management software, and access control technologies is typically required. Strong communication, critical thinking, and the ability to remain calm under pressure are valuable soft skills in this role. These skills ensure accurate monitoring, rapid incident response, and effective reporting, which are crucial for maintaining security and safety.

What are some common challenges faced by Video Surveillance Operators, and how can they be managed?

Video Surveillance Operators often face challenges such as maintaining high levels of attention during long shifts and effectively identifying suspicious activity among routine footage. Managing these challenges involves taking regular breaks as allowed, using checklists to stay organized, and collaborating closely with security teams to verify and respond to incidents promptly. Additionally, staying updated on the latest surveillance technologies and protocols can help operators remain effective in their role. Open communication with supervisors and team members also helps in managing workload and reporting concerns efficiently.

What is a Video Surveillance Operator?

A Video Surveillance Operator is a security professional responsible for monitoring live and recorded footage from surveillance cameras to detect suspicious activities and ensure the safety of people and property. They work in various environments such as retail stores, casinos, public spaces, and corporate offices. Their duties include observing video feeds, reporting incidents, maintaining equipment, and sometimes assisting law enforcement with investigations. Operators must have keen attention to detail and strong communication skills to respond appropriately to security breaches or emergencies.
More about Video Surveillance Operator jobs
What states have the most Video Surveillance Operator jobs? States with the most job openings for Video Surveillance Operator jobs include:
Infographic showing various Video Surveillance Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,282 per year, or $17.9 per hour.
Video Surveillance Operator I

Video Surveillance Operator I

Infobahn SoftWorld Inc

Las Vegas, NV • On-site

$16 - $18/hr

Contractor

Posted 11 days ago


Job description

Title: Video Surveillance Operator
Location: 5235 Ponderosa Way, Las Vegas, NV - 89118
Contract Duration: 6+ Months Contract with potential for full time conversion
Schedules (5x8, 30 min unpaid lunch)
Swing Shift : 5:00 PM – 1:00 AM | Thursday–Monday (OR) Friday-Tuesday
Graveyard Shift: 10:30 PM – 7:00 AM | Thursday–Monday (OR) Tuesday–Saturday

Occasional overtime — not mandatory, but must be flexible for up to 20 minutes over shift if stuck on an active call.
Interview: 1 hour onsite interview + shadow session (30 mins each)
 
General info on onboarding and mandatory training
• Typical window for first day of onboarding will be between Tuesday–Friday, 12:00 PM to 4:30 PM. The candidates should remain available. 
Mandatory Training Requirement: • All new hires (day, swing, or grave shifts) are required to complete two weeks of mandatory training conducted on the swing shift: 6:00 PM to 11:00 PM, Saturday through Wednesday.
• Final training schedules will be confirmed during onboarding.
Important:
• Must be able to fully commit to the initial two-week training schedule. Inability to meet this requirement may result in the offer being rescinded.
• If the contractor was not able to pass training in two weeks, that can be extended to three weeks. This sometimes happens with candidates who struggle with computer skills or reading comprehension. Please ensure candidates are aware of and can commit to these requirements before submission
 
Role Overview
The Surveillance Operator is a desk-based, onsite security monitoring role responsible for reviewing live video feeds, identifying potential threats, and taking immediate action such as issuing real-time audio warnings or contacting law enforcement/property representatives.
Operators monitor multiple sites nationwide using proprietary Blue Eye software and work in a fast-paced, multi-screen environment.
This role is not related to casino surveillance and is not located on the Las Vegas Strip.
 
Key Responsibilities
•    Monitor multiple live video surveillance feeds to identify suspicious or unsafe activity
•    Deliver real-time audio warnings to individuals onsite when appropriate
•    Escalate incidents to police departments, first responders, or site contacts as needed
•    Write clear, accurate, and detailed incident notes and documentation
•    Manage several computer screens, tabs, and applications simultaneously
•    Maintain strong attendance, punctuality, and consistent focus throughout the shift
•    Escalate technical issues to IT; no troubleshooting knowledge required
 
Required Qualifications
•    Ability to speak, read, and write English clearly
•    Comfortable speaking with law enforcement and property managers
•    Proficient computer skills, including navigating multiple monitors and tabs
•    Minimum typing speed of 40 WPM
•    Ability to sit and focus for long periods
•    Strong attention to detail in a high-volume, fast-paced environment
•    All new hires must cover weekends.
 
Preferred Backgrounds (Nice-to-Haves)
•    Video gaming experience (fast reaction speed, multi-screen familiarity)
•    Call center or dispatch-style experience
•    Previous loss prevention or surveillance experience
•    Experience in fast-paced desk environments
Not preferred:
•    Security guards accustomed to physical patrols
•    Candidates expecting flexible schedules or remote work
 
Work Environment
•    Fast-paced operations center
•    Heavy computer and multi-monitor use
•    Safe, climate-controlled office setting
•    Structured, non-flexible schedules — employees must work the shift hired for
•    Communication currently via Microsoft platforms; transitioning to Google Meet/Google Mail

Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996