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Video Surveillance Operator Jobs (NOW HIRING)

Surveillance Operator

Owensboro, KY · On-site

$16.50 - $20.75/hr

The Surveillance Operator utilizes advanced video monitoring systems, access control tools, and dispatch protocols to identify, document, and report unusual or illegal activities, helping to protect ...

Surveillance Operator

Lakeside, CA · On-site

$17 - $21.50/hr

Surveillance Operator Department: Surveillance Location: Barona Casino Salary/Wage: DOE Status: Non ... Able to read small characters on computer/video monitors in dimly lit conditions. Working ...

Surveillance Operator

Lakeside, CA

$17 - $21.50/hr

Surveillance Operator Department: Surveillance Location: Barona Casino Salary/Wage: DOE Status: Non ... Able to read small characters on computer/video monitors in dimly lit conditions. Working ...

Summary Surveillance Operator I - Overnight Shift Location: Omaha, NE Department: Surveillance ... Review video footage to resolve guest disputes, support investigations, and assist operational ...

Surveillance Operator

Biloxi, MS · On-site

$15 - $18.75/hr

Surveillance Operator JOBCODE: # 170194 DEPARTMENT : Surveillance REPORTS TO: Shift Supervisor ... Creates and collects witness statements and video evidence for release. * Other tasks as requested ...

Position Summary The Surveillance Operator is responsible for monitoring live and recorded video feeds, documenting incidents, and supporting the integrity and security of casino operations. This ...

Surveillance Operator

Las Vegas, NV · On-site

$16 - $20/hr

Uses video systems and associated software to continuously observe all gaming and gaming-related ... Any and all job related duties as directed by the Surveillance Lead Operator, Supervisors and or ...

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Video Surveillance Operator information

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$11

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$22

How much do video surveillance operator jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for video surveillance operator in the United States is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Video Surveillance Operator, and why are they important?

To thrive as a Video Surveillance Operator, you need keen attention to detail, strong observational abilities, and a high school diploma or equivalent. Familiarity with CCTV systems, video management software, and access control technologies is typically required. Strong communication, critical thinking, and the ability to remain calm under pressure are valuable soft skills in this role. These skills ensure accurate monitoring, rapid incident response, and effective reporting, which are crucial for maintaining security and safety.

What are some common challenges faced by Video Surveillance Operators, and how can they be managed?

Video Surveillance Operators often face challenges such as maintaining high levels of attention during long shifts and effectively identifying suspicious activity among routine footage. Managing these challenges involves taking regular breaks as allowed, using checklists to stay organized, and collaborating closely with security teams to verify and respond to incidents promptly. Additionally, staying updated on the latest surveillance technologies and protocols can help operators remain effective in their role. Open communication with supervisors and team members also helps in managing workload and reporting concerns efficiently.

What is a Video Surveillance Operator?

A Video Surveillance Operator is a security professional responsible for monitoring live and recorded footage from surveillance cameras to detect suspicious activities and ensure the safety of people and property. They work in various environments such as retail stores, casinos, public spaces, and corporate offices. Their duties include observing video feeds, reporting incidents, maintaining equipment, and sometimes assisting law enforcement with investigations. Operators must have keen attention to detail and strong communication skills to respond appropriately to security breaches or emergencies.
More about Video Surveillance Operator jobs
What states have the most Video Surveillance Operator jobs? States with the most job openings for Video Surveillance Operator jobs include:
Infographic showing various Video Surveillance Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,282 per year, or $17.9 per hour.

$15.25 - $19/hr

Full-time

Posted 24 days ago


Job description

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

The Surveillance Operator observes all areas of the property and surrounding areas for suspicious behavior using video cameras, computer screens, monitors, digital recorders, access control systems, computer dispatch, video printers, switches, selectors, and direct observation to ensure compliance with all laws, regulations, policies, and procedures. This position is in New Kent and requires that team members be able to work nights, holidays and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Utilizes surveillance equipment to observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal by guests and Team Members.
  • Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness, reporting concerning activity to appropriate personnel.
  • Monitors all company assets, including but not limited to gaming and cage activity, food and beverage, and security of the facility as well as property Team Members and guests for procedural violations.
  • Detects and reports incidents of cheating, theft, fraud, or other security breaches to the appropriate personnel for all areas of the property, both indoor and outdoor.
  • Video tape questionable activities and make written reports to appropriate personnel.
  • Dispatches security officers as needed throughout the facility to monitor conduct.
  • Determines control call priorities and dispatches security, police, fire, traffic officers, maintenance, and facilities during emergencies as necessary.
  • Check for blind spots and camera outage or tampering.
  • Understand and operate all Surveillance camera switching reprogramming equipment, and use of all computer equipment.
  • Maintains cleanliness of workstations and equipment.
  • Develops detailed and accurate logs or reports observed by surveillance and inputs into the surveillance dispatch log.
  • Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct.
  • Maintains knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures.
  • Performs other related duties as assigned.
REQUIRED SKILLS AND ABILITIES
  • Excellent verbal and written communication skills, including ability to manage crowds effectively.
  • Excellent attention to detail and observational skills in analyzing video footage.
  • Proficiency in computer skills, including knowledge of video surveillance software, database management, and basic networking concepts.
  • Ability to multitask and respond to telephone and radio traffic.
EDUCATION AND EXPERIENCE
  • High school diploma or equivalent.
  • Vocational or technical certifications in related field.
  • One year of experience in surveillance, security, loss prevention or related field.
  • A combination of education and experience may be considered.
  • Must obtain valid Virginia Racing Commission License.
  • Valid Driver’s License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
  • The Team Member will be required to sit and remain stationary for extended periods of time.
  • While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The Team Member may be required to lift up to 50 pounds.
  • The Team Member may be required to work long hours, including nights, weekends, and holidays.
  • The noise level in the work environment is usually moderate to loud.
  • The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.
  • The work environment may consist of a dark area viewing video monitors for entire shift

 

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Colonial Downs Group is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply. If you are passionate about marketing and thrive in a fast-paced environment, we want to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.