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Video Game Representative Jobs (NOW HIRING)

Dave & Buster's, Inc.

Senior Game Technician

Austin, TX · On-site

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This ... The physical demands described here are representative of those that must be met by a team member ...

BANDAI NAMCO

Digital Sales Analyst

Irvine, CA · Hybrid

$77K - $85K/yr

Collaborate with the Financial Planning & Analytics team to understand and apply video game market ... The work environment characteristics described here are representative of those an employee ...

AEG Presents

Manager, Creative Video

Fayetteville, GA · On-site

Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a ... Soccer can represent the best of U.S. U.S. Soccer is in a period of significant growth, with ...

Alois Solutions

Video Surveillance Operator

Las Vegas, NV · On-site

$18/hr

... representatives. Operators monitor multiple sites nationwide using proprietary Blue Eye software ... Video gaming experience (fast reaction speed, multi-screen familiarity) * Call center or dispatch ...

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Video Game Representative information

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$61.5K

$127K

How much do video game representative jobs pay per year?

As of Jun 4, 2026, the average yearly pay for video game representative in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Video Game Representative, and why are they important?

To thrive as a Video Game Representative, you need strong knowledge of the gaming industry, customer service experience, and preferably a background in sales or marketing. Familiarity with CRM systems, gaming platforms, and industry-specific communication tools is often required. Excellent interpersonal skills, problem-solving ability, and an enthusiastic attitude for gaming help you effectively engage with both customers and industry partners. These capabilities ensure you can represent products professionally, resolve issues efficiently, and build lasting relationships that drive business success.

What are some common challenges faced by Video Game Representatives when supporting customers?

Video Game Representatives often encounter challenges such as addressing highly technical issues, managing frustrated or passionate gamers, and staying updated with frequent game updates or patches. They need to quickly troubleshoot a wide range of problems, from account access to in-game bugs, while maintaining a positive and empathetic tone. Additionally, balancing multiple support channels—like email, live chat, and social media—requires strong multitasking and communication skills. Collaborating closely with development and community teams helps ensure accurate, current information is provided to players.

What are Video Game Representatives?

Video Game Representatives are professionals who act as liaisons between video game companies and their customers, retailers, or partners. Their responsibilities often include promoting new games, providing customer support, handling product demonstrations, and gathering feedback to improve gaming experiences. They may also attend events, manage community relations, and help resolve technical or gameplay issues. Video Game Representatives play a crucial role in ensuring positive relationships and effective communication between game developers, publishers, and the gaming community.

What is the difference between Video Game Representative vs Video Game Customer Support Specialist?

AspectVideo Game RepresentativeVideo Game Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; knowledge of gaming productsHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRetail stores, trade shows, promotional eventsCall centers, online support platforms
Employer & Industry UsageGame publishers, retail chains, gaming eventsGame companies, tech support firms, online gaming platforms
Common Search & ComparisonCustomer engagement, product promotionTechnical support, troubleshooting

While both roles involve working with gaming products, a Video Game Representative primarily focuses on promoting and selling games in retail or event settings, engaging with customers directly. In contrast, a Video Game Customer Support Specialist handles technical issues and provides troubleshooting assistance to players, often via online or call center support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Video Game Representative jobs
What job categories do people searching Video Game Representative jobs look for? The top searched job categories for Video Game Representative jobs are:
Video Game Representative jobs near you
Infographic showing various Video Game Representative job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 43% Full Time, 48% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $123,552 per year, or $59.4 per hour.
Senior Game Technician

Senior Game Technician

Dave & Buster's, Inc.

Clackamas, OR • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Dave & Buster's rating

5.7

Company rating: 5.7 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

56th of 85 rated restaurants

Job description

Job Description:
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This role is built for those who love to get hands on while fixing things in one of the most unique, fun-filled environments around! They help build, troubleshoot, and repair our games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of opportunities for career growth, along with great benefits, 401(k) with company match, and paid vacations, 50% off of food and FREE Games! Plus, who wouldn't love to get paid a competitive wage to play the latest and greatest games that they just fixed? Are you getting ready to swipe right? Let's see if we're a match.
Here's what we're looking for:
  • You have a working knowledge of electro-mechanics and can Play Your Heart Out
  • Able to read schematics and wiring diagrams like a pro
  • Troubleshooting down to the component level and performing repairs is a Game Changer
  • Possess excellent communication skills to deliver Friendly, Available, & Memorable guest service
  • Has a strong sense of urgency with a You Got It! attitude
  • Teach others what you know to build knowledge among the team to be Better Together
  • Must be at least 18 years of age.

Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
  • Work days, nights, and/or weekends as required.
  • Work off an extension ladder.
  • Work in noisy, fast paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
20.95
22
We are an equal opportunity employer and participate in E-Verify in states where required.

What Dave & Buster's employees say

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About Dave & Buster's

Sourced by ZipRecruiter

Dave & Buster's, based in Coppell, Texas, US, is a nationally renowned entity in the hospitality and events industry with a primary focus on providing a unique entertainment and dining experience. The company's official website is daveandbusters.com. They offer a wide array of products and services ranging from video arcade games and billiard tables to an extensive food and beverage menu. Founded in the 1980s, by David Corriveau and James "Buster" Corley, Dave & Buster's initially started as two separate establishments, a bar and an arcade, that eventually merged into one fun-filled entity

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Coppell, TX, US

Year founded

1982

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