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Video Game Representative Jobs (NOW HIRING)

OSI Engineering, Inc.

Arcade Producer

Culver City, CA · On-site

$74 - $89/hr

You will also be representing the platform as the face of our gaming service for our game development partners. Description In this role, you'll be partnering directly with top studios to guide game ...

New

AEG

Digital Video Intern - Fall 2026

Indianapolis, IN · On-site

As an intern, you will act as a video production assistant for event coverage, interviews and game ... The requirements listed above are representative of the knowledge, skill and/or ability required.

Free Streaming Content

Video Editor

Austin, TX · On-site

... not representatives of Atmosphere.** Atmosphere is the first-of-its kind streaming portal ... While CHIVE TV remains a flagship channel, new channels such as X Games TV, Red Bull TV, AFV TV and ...

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Video Game Representative information

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$61.5K

$127K

How much do video game representative jobs pay per year?

As of Sep 12, 2026, the average yearly pay for video game representative in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What is a video game representative?

Video Game Representatives are professionals who act as liaisons between video game companies and their customers, retailers, or partners. Their responsibilities often include promoting new games, providing customer support, handling product demonstrations, and gathering feedback to improve gaming experiences. They may also attend events, manage community relations, and help resolve technical or gameplay issues. Video Game Representatives play a crucial role in ensuring positive relationships and effective communication between game developers, publishers, and the gaming community.

What are some common challenges faced by video game representatives when supporting customers?

Video Game Representatives often encounter challenges such as addressing highly technical issues, managing frustrated or passionate gamers, and staying updated with frequent game updates or patches. They need to quickly troubleshoot a wide range of problems, from account access to in-game bugs, while maintaining a positive and empathetic tone. Additionally, balancing multiple support channels—like email, live chat, and social media—requires strong multitasking and communication skills. Collaborating closely with development and community teams helps ensure accurate, current information is provided to players.

What are the key skills and qualifications needed to thrive as a video game representative, and why are they important?

To thrive as a Video Game Representative, you need strong knowledge of the gaming industry, customer service experience, and preferably a background in sales or marketing. Familiarity with CRM systems, gaming platforms, and industry-specific communication tools is often required. Excellent interpersonal skills, problem-solving ability, and an enthusiastic attitude for gaming help you effectively engage with both customers and industry partners. These capabilities ensure you can represent products professionally, resolve issues efficiently, and build lasting relationships that drive business success.

What is the difference between Video Game Representative vs Video Game Customer Support Specialist?

AspectVideo Game RepresentativeVideo Game Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; knowledge of gaming productsHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRetail stores, trade shows, promotional eventsCall centers, online support platforms
Employer & Industry UsageGame publishers, retail chains, gaming eventsGame companies, tech support firms, online gaming platforms
Common Search & ComparisonCustomer engagement, product promotionTechnical support, troubleshooting

While both roles involve working with gaming products, a Video Game Representative primarily focuses on promoting and selling games in retail or event settings, engaging with customers directly. In contrast, a Video Game Customer Support Specialist handles technical issues and provides troubleshooting assistance to players, often via online or call center support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Video Game Representative jobs

What are popular job titles related to Video Game Representative jobs?

For Video Game Representative jobs, the most frequently searched job titles are:

Video Game Representative jobs near you
Infographic showing various Video Game Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $123,552 per year, or $59.4 per hour.

Arcade Producer

Culver City, CA • On-site

OSI Engineering, Inc.
Recruiting and Staffing Services • 51 - 200 employees
Learn more about OSI Engineering, Inc.external

$74 - $89/hr

Other

Posted 3 days ago

New

Job description

A globally leading subscription gaming service featuring 150+ games with no ads or in-app purchases across mobile, desktop, and immersive platforms. Our catalogue includes major hit titles, offering players incredible breadth and quality.
This role will place you in a highly-energized environment with some of the most hardworking creative individuals in the industry, where you will be inspired to share your experience along with providing extraordinary support for the team. You will also be representing the platform as the face of our gaming service for our game development partners.
Description
In this role, you’ll be partnering directly with top studios to guide game improvements. We’re looking for someone who wields strong game design chops and a data-driven mindset. This role will involve multiple titles and direct collaboration with our amazing developer community, so we’re also looking for highly organized and efficient communicators with external development experience to draw upon.
You’ll also collaborate closely with internal product and content teams, gathering insights to help developers ensure the early moments of their games are delighting our players. With multiple game updates in flight, you will find yourself often juggling competing priorities and conflicting schedules, so maintaining operational certainty while fostering strong relationships with internal and external stakeholders is crucial. Above all, you’re helping to bring game experiences you are proud of to our platforms.
Minimum Qualifications

  • 7+ years of experience in a product management or other game design-adjacent role in the mobile games space
  • Proven track record of data-backed game design decision-making
  • Intimately familiar with the game development process, including releasing and maintaining products on app store platforms
  • Excellent oral and written communication skills; with capacity to move between technical and non-technical audiences
  • Outstanding desktop computer skills and familiarity with standard Project Management tools that include Excel, Airtable, Quip, Keynote, and others


Preferred Qualifications

  • Work experience in the trenches directly on game design features, especially player onboarding flows
  • Uncompromising attention to detail and the ability to track multiple priorities over disparate sources of information
  • Plays games regularly, including mobile games, has opinions on what makes great games and always has a list of pending games to finish  
  • Extraordinary interpersonal skills; thrive in highly collaborative projects, effective at building consensus, easily work with creative and business partners, internal and external  
  • You possess strong personal management skills in chasing down areas of ambiguity and defining solutions for problems as they are discovered


Type: Contract
Duration:9 months with extension
Work Location: Culver City, CA (Onsite)
Pay Range: $74.00 - $89.00 / hr (DOE)

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