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Video Game Representative Jobs (NOW HIRING)

Dave & Buster's

Senior Game Technician

Clackamas, OR · On-site

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This ... The physical demands described here are representative of those that must be met by a team member ...

GameStop

Merchant, Video Games

Grapevine, TX · On-site

$114K - $116K/yr

The Merchant, Video Games will play a critical role in shaping and executing GameStop's category ... Ensure comprehensive vendor representation and alignment with competitive landscapes, adjusting ...

Nintendo

Sr Software Engineer - Gameplay (NST)

Redmond, WA · On-site +1

$137K - $180K/yr

... we represent, and the communities we call home. We do all of this with kindness, empathy and ... Strong understanding of core technologies, toolsets, and common workflows for video game ...

Memphis Grizzlies

Video Engineer, Part-Time

Memphis, TN · On-site

Must be available to work evenings, weekends, and holidays as needed, particularly during game ... If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they ...

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All JobsVideo Game Representative Jobs

Video Game Representative information

See salary details

$61.5K

$127K

How much do video game representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for video game representative in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What is a video game representative?

Video Game Representatives are professionals who act as liaisons between video game companies and their customers, retailers, or partners. Their responsibilities often include promoting new games, providing customer support, handling product demonstrations, and gathering feedback to improve gaming experiences. They may also attend events, manage community relations, and help resolve technical or gameplay issues. Video Game Representatives play a crucial role in ensuring positive relationships and effective communication between game developers, publishers, and the gaming community.

What are some common challenges faced by video game representatives when supporting customers?

Video Game Representatives often encounter challenges such as addressing highly technical issues, managing frustrated or passionate gamers, and staying updated with frequent game updates or patches. They need to quickly troubleshoot a wide range of problems, from account access to in-game bugs, while maintaining a positive and empathetic tone. Additionally, balancing multiple support channels—like email, live chat, and social media—requires strong multitasking and communication skills. Collaborating closely with development and community teams helps ensure accurate, current information is provided to players.

What are the key skills and qualifications needed to thrive as a video game representative, and why are they important?

To thrive as a Video Game Representative, you need strong knowledge of the gaming industry, customer service experience, and preferably a background in sales or marketing. Familiarity with CRM systems, gaming platforms, and industry-specific communication tools is often required. Excellent interpersonal skills, problem-solving ability, and an enthusiastic attitude for gaming help you effectively engage with both customers and industry partners. These capabilities ensure you can represent products professionally, resolve issues efficiently, and build lasting relationships that drive business success.

What is the difference between Video Game Representative vs Video Game Customer Support Specialist?

AspectVideo Game RepresentativeVideo Game Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; knowledge of gaming productsHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRetail stores, trade shows, promotional eventsCall centers, online support platforms
Employer & Industry UsageGame publishers, retail chains, gaming eventsGame companies, tech support firms, online gaming platforms
Common Search & ComparisonCustomer engagement, product promotionTechnical support, troubleshooting

While both roles involve working with gaming products, a Video Game Representative primarily focuses on promoting and selling games in retail or event settings, engaging with customers directly. In contrast, a Video Game Customer Support Specialist handles technical issues and provides troubleshooting assistance to players, often via online or call center support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Video Game Representative jobs

What job categories do people searching Video Game Representative jobs look for?

The top searched job categories for Video Game Representative jobs are:

Video Game Representative jobs near you
Infographic showing various Video Game Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $123,552 per year, or $59.4 per hour.

Senior Animator, Unannounced Super Fun Video Game (Contract)

Second Dinner Studios, Inc

Remote

$60 - $70/hr

Full-time

Re-posted 21 days ago

Job description

Our Team
We're building a PvE co-op action game with a small, highly autonomous team.
Each discipline is represented by a single owner. There is no large animation department, dedicated technical animation team, or production layer separating disciplines. The people who thrive here are comfortable making decisions, solving problems independently, and moving work forward without extensive process or oversight.
We care more about demonstrated capability than years of experience, previous titles, or studio pedigree. Show us great animation work, shipped games, side projects, game jam projects, mods, tools you've built, pipelines you've improved, or anything else that demonstrates your ability to create and ship great experiences.
Your Role
Animation is the primary focus of this role.
We're looking for someone who can create both expressive character performances and exceptional gameplay animation. Our characters need to feel compelling when viewed up close through facial expressions, acting, personality, and charm, while also feeling responsive, readable, and satisfying during gameplay.
You'll own animation from rigging and implementation through final polish. Most of your time will be spent creating animation, but because of our team's size, you'll also be expected to identify technical challenges, improve workflows, and occasionally step outside traditional discipline boundaries when it helps the project move forward.
This is a fully remote role. Much of the team's coordination happens asynchronously, so success requires clear written communication, proactive updates, and the ability to make progress without waiting for meetings or direction.
The strongest candidates tend to be builders. They make games outside of work, participate in game jams, create mods, experiment with new tools, or otherwise demonstrate a habit of learning and creating beyond their day job.
What You'll Do
  • Create high-quality character, gameplay, and combat animation.
  • Bring personality, appeal, emotion, and charm to characters through performance and facial animation.
  • Create responsive, readable, and satisfying gameplay animation that supports combat and player feedback.
  • Rig, skin, and prepare assets for animation.
  • Implement, iterate on, and polish animation directly in Unreal Engine.
  • Work closely with Design and Engineering to improve gameplay feel, responsiveness, readability, and player experience.
  • Coordinate with Character Art, Environment Art, and VFX to ensure assets integrate smoothly into the game.
  • Identify bottlenecks and improve workflows through tooling, automation, technical solutions, or process improvements.
  • Evaluate and leverage AI-assisted workflows when they meaningfully improve iteration speed, content creation, or production efficiency.
  • Occasionally collaborate with external art partners to review deliverables, communicate feedback, and maintain quality standards.
  • Own animation as a discipline from concept through final implementation.

What You'll Need
  • A portfolio demonstrating exceptional animation work.
  • Demonstrated strength in both character performance animation and gameplay animation.
  • Strong understanding of character acting, facial expression, appeal, timing, and physicality.
  • Strong understanding of gameplay readability, responsiveness, combat feel, and player feedback.
  • Strong rigging skills.
  • Experience implementing animation content in Unreal Engine.
  • Comfort working directly in-engine to solve problems and iterate on content.
  • The ability to independently own a discipline and make forward progress with minimal oversight.
  • Strong written communication skills and comfort working in a fully remote, asynchronous
  • environment.
  • The ability to discuss technical and creative tradeoffs with designers, engineers, artists, and external partners.
  • Comfort learning unfamiliar tools, workflows, or disciplines when doing so benefits the project.
  • Comfort using AI-assisted tools as part of a modern game development workflow.

Nice to Have, But Not Necessary
  • Experience as a Technical Animator, Tech Artist, Art Director, or other cross-disciplinary role.
  • Experience building tools, pipelines, procedural systems, or workflow automation.
  • Experience managing external vendors or outsourcing relationships.
  • Experience shipping an indie game, game jam project, mod, or significant personal project.
  • Experience working on small teams where individuals routinely contribute outside their primary discipline.
  • Experience with cooperative action games, boss-focused encounters, or other highly replayable multiplayer experiences.
  • Affinity for complex competitive games such as League of Legends, Teamfight Tactics, or similar titles.
  • Experience with endgame MMO content such as raiding in World of Warcraft, Final Fantasy XIV, or similar games.
  • Familiarity with anime-inspired visual styles, character archetypes, and modern anime storytelling conventions.

This position pays a range of $60 - 70 per hour (USD).
Individual pay within this range may span multiple levels within the discipline and is determined by assessed job-related skills, experience, relevant education, or training. It also factors in market demands and business needs. The disclosed range is not adjusted based on location and may be subject to change or modification based on business needs in the future. This role is contracted through a third-party that provides health benefits, etc., which your recruiter can discuss more during the hiring process.
We are an equal opportunity employer that places high value on diversity and inclusion. We do not discriminate on the basis of race, color, ancestry, national origin, religion, age, disability status, sex (including pregnancy), gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, marital status, military status, or veteran status.
You must be legally authorized to work and reside in the United States. We do not sponsor visas or support employment outside the U.S. for this role.

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