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Video Game Representative Jobs (NOW HIRING)

YMCA

YMCA Game Truck Representative

Flower Mound, TX · On-site

We are looking for a Representative for our mobile Game Truck who will be responsible for the ... Knowledge of video games, consoles, and esports * Provide positive experiences during gaming events

2K

Publishing Producer

Austin, TX · On-site

$122K - $124K/yr

Who We Are Founded in 2005, 2K Games is a global video game company, publishing titles developed by ... represented in feature prioritization and execution decisions. Maintain awareness of player ...

Dave & Buster's

Senior Game Technician

Austin, TX

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This ... The physical demands described here are representative of those that must be met by a team member ...

Dave & Buster's, Inc.

Senior Game Technician

Austin, TX · On-site

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This ... The physical demands described here are representative of those that must be met by a team member ...

GameStop Texas LTD

Merchant, Video Games

Grapevine, TX · Hybrid

$114K - $116K/yr

The Merchant, Video Games will play a critical role in shaping and executing GameStop's category ... Ensure comprehensive vendor representation and alignment with competitive landscapes, adjusting ...

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Video Game Representative information

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$61.5K

$127K

How much do video game representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for video game representative in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What is a video game representative?

Video Game Representatives are professionals who act as liaisons between video game companies and their customers, retailers, or partners. Their responsibilities often include promoting new games, providing customer support, handling product demonstrations, and gathering feedback to improve gaming experiences. They may also attend events, manage community relations, and help resolve technical or gameplay issues. Video Game Representatives play a crucial role in ensuring positive relationships and effective communication between game developers, publishers, and the gaming community.

What are the key skills and qualifications needed to thrive as a video game representative, and why are they important?

To thrive as a Video Game Representative, you need strong knowledge of the gaming industry, customer service experience, and preferably a background in sales or marketing. Familiarity with CRM systems, gaming platforms, and industry-specific communication tools is often required. Excellent interpersonal skills, problem-solving ability, and an enthusiastic attitude for gaming help you effectively engage with both customers and industry partners. These capabilities ensure you can represent products professionally, resolve issues efficiently, and build lasting relationships that drive business success.

What is the difference between Video Game Representative vs Video Game Customer Support Specialist?

AspectVideo Game RepresentativeVideo Game Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; knowledge of gaming productsHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRetail stores, trade shows, promotional eventsCall centers, online support platforms
Employer & Industry UsageGame publishers, retail chains, gaming eventsGame companies, tech support firms, online gaming platforms
Common Search & ComparisonCustomer engagement, product promotionTechnical support, troubleshooting

While both roles involve working with gaming products, a Video Game Representative primarily focuses on promoting and selling games in retail or event settings, engaging with customers directly. In contrast, a Video Game Customer Support Specialist handles technical issues and provides troubleshooting assistance to players, often via online or call center support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are some common challenges faced by video game representatives when supporting customers?

Video Game Representatives often encounter challenges such as addressing highly technical issues, managing frustrated or passionate gamers, and staying updated with frequent game updates or patches. They need to quickly troubleshoot a wide range of problems, from account access to in-game bugs, while maintaining a positive and empathetic tone. Additionally, balancing multiple support channels—like email, live chat, and social media—requires strong multitasking and communication skills. Collaborating closely with development and community teams helps ensure accurate, current information is provided to players.
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What job categories do people searching Video Game Representative jobs look for?

The top searched job categories for Video Game Representative jobs are:

Video Game Representative jobs near you
Infographic showing various Video Game Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $123,552 per year, or $59.4 per hour.

Video Representative

Paszkiewicz Reporting & Records Retrieval

Glen Carbon, IL • On-site

$116K - $117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Paszkiewicz Litigation Services provides litigation services to law firms and businesses throughout the U.S.  We are seeking talented individuals to join our growing team in Glen Carbon. This is a full-time, onsite position.

Position Summary:

Video Representatives are responsible for ensuring the seamless execution of depositions and proceedings via videoconference. Comprehensive training will be provided to proficiently navigate various platforms and handle video and audio files. This is a full-time position reporting to the Video Manager.


Responsibilities

  • Executes Paszkiewicz Video Process as trained by the Video Manager.
  • Monitor & record videoconference proceedings and provide general troubleshooting support.
  • Strong communication skills with clients and internal employees.
  • Efficiently create, process, and deliver video files per Paszkiewicz Video Process. Working with Production and Billing teams to adhere to company procedures.
  • Prioritize and execute tasks in alignment with client and company needs. 
  • Undertake miscellaneous tasks as required by the video team workflow and the Video Manager. 
  • Self-starter who is motivated to grow within the company. 


Requirements

  • Exceptional communication, organizational, customer service skills. 
  • Meticulous attention to detail and strong multi-tasking capabilities. 
  • Possess solid critical thinking, time management skills, and work successfully in a team environment. 
  • Computer literacy with a desire for growth in learning diverse software platforms including Microsoft applications. 
  • Flexibility to work varying hours on weekdays, when necessary, per client and company needs. 
  • Demonstrates unwavering commitment to maintaining confidentiality.
  • Experience working in the legal field, or with video is preferred but not required.


Benefits


  • 401k matching
  • EAP
  • Dental
  • Vision
  • Health Insurance
  • Life Insurance
  • Paid holidays
  • Paid time off