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Video Chat Jobs (NOW HIRING)

Google

Software Engineer III, RCS Video

San Jose, CA · On-site

We are developing RCS Video Chat, a cross platform interoperable video calling solution built directly into the RCS standard, a service that will reach billions of users. This project aims to provide ...

Roblox

Senior QA Engineer, AVC

San Mateo, CA

This team is responsible for ensuring the quality, performance, and reliability of Roblox's real-time Audio, Video, and Communication systems that power voice chat, video streaming, spatial audio ...

GBB Inc

Cold Caller

Great Neck Plaza, NY · On-site

$18/hr

Interact with and sell to customers via video, chat, or telephone interactions and provide prompt and courteous customer service . * Ensure adherence to channel-specific methods, procedures, and ...

GBB Inc

Cold Caller

Great Neck Plaza, NY

$18/hr

Interact with and sell to customers via video, chat, or telephone interactions and provide prompt and courteous customer service . * Ensure adherence to channel-specific methods, procedures, and ...

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How much do video chat jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for video chat in the United States is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Video Chat position, and why are they important?

To succeed in a Video Chat Specialist role, you need strong communication skills, fast typing abilities, and proficiency in using video conferencing platforms. Familiarity with tools such as Zoom, Microsoft Teams, or Webex, and knowledge of customer relationship management (CRM) systems are highly beneficial. Excellent listening, patience, and problem-solving skills help build positive client experiences and manage real-time conversations effectively. These skills are crucial to ensure seamless interactions, customer satisfaction, and efficient handling of inquiries or support during video chat sessions.

What are the typical daily tasks for someone working in a Video Chat Specialist position?

A Video Chat Specialist typically spends their day engaging with clients or customers through live video platforms, addressing inquiries, resolving issues, and guiding users through products or services. They are also responsible for accurately documenting conversations, following up on unresolved concerns, and occasionally troubleshooting basic technical problems. Team collaboration often involves sharing updates on common issues and maintaining strong communication with supervisors and technical support teams. This role requires staying organized, adaptable, and focused on delivering a high standard of service in a fast-paced environment.

What is a Video Chat job?

A Video Chat job involves communicating with customers, clients, or users via live video calls to provide support, answer questions, or offer services. It is commonly used in customer service, sales, technical support, and online consultations. Strong communication skills, a professional appearance, and a stable internet connection are essential. Many of these jobs are remote, allowing employees to work from home while interacting with people globally.

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Video Chat jobs near you
Infographic showing various Video Chat job openings in the United States as of July 2026, with employment types broken down into 69% Full Time, 25% Part Time, and 6% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $52,887 per year, or $25.4 per hour.
eCommerce Specialist - Video Chat, DC, (Orlando, FL) - Bench Full Time

eCommerce Specialist - Video Chat, DC, (Orlando, FL) - Bench Full Time

Walt Disney World Resort

Orlando, FL • On-site

$20.10/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Walt Disney Company rating

7.7

Company rating: 7.7 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

5th of 51 rated entertainment

Job description

Do you have a passion for providing world class Guest Service?
Join the Disney Central Team as an eCommerce Specialist - Video Chat!
eCommerce Specialist - Video Chat Cast Members are entrusted with the responsibility of assisting Guests with their accessibility needs! They provide support for the Guests with account set up, general questions regarding their vacations, and Guests concerns regarding using the many services available for Guests with disabilities visiting the Walt Disney World Resort. In this role, you will also support Guests with their digital experience through the website and in the My Disney Experience application.
Cast selected for this role will attend a paid training class where you will participate in multiple performance assessments. The operating hours of Disney Central are Sunday through Saturday, 06:45 a.m. to 11:15 p.m. This is an hourly position in an inbound contact center located at Disney Central in Orlando, Florida.
Responsibilities :
  • Proactively answer Guest accessibility-related questions and make recommendations for our Guests with disabilities to improve support, provide information, and handle situations related to Accessibility Services
  • Communicate efficiently through video/phone calls and able to balance multiple chat interactions and computer applications while being engaged and comfortable in video calls
  • Ability to maintain integrity during intensified interactions and difficult conversations when making confident decisions, understanding when to raise concerns to Coordinator/ Working Lead/Salaried Leader
  • Meet required departmental metric expectations and efficiency goals when handling Guest accounts
  • Complete all required Company training and compliance courses
  • Flexible with work schedule, including overtime, weekends and holidays

Basic Qualifications :
  • Sales and Service Experience in a customer service or contact center environment with knowledge and interest of Disney property, products & services
  • Demonstrate technical abilities and computer proficiency with the ability to learn and work with various systems and applications, including Microsoft Office Tools and Guest Service Suite
  • Able to handle confidential information and provide conflict resolution through a balance of integrity and partner resourcing while demonstrating strong problem-solving decision-making skills
  • Written, verbal, and interpersonal communication skills
  • Comfortable asking discovery questions to acquire relevant information from Guests to resolve which accessibility service(s) are the best fit or which may require further medical consultation/evaluation

Preferred Qualifications:
  • Experience in related roles such as Guest Services or Guest Relations with the knowledge of Walt Disney World Services for Guests with Disabilities
  • Ability to reframe Guest objections while upholding policies in a courteous manner
  • Bilingual
  • Knowledge of Theme Parks, Guest, and Cast Tools is a plus: Disneyland App, My Disney Experience, Live Engage, Guest Service Suite, MDX, VINCENT, Zendesk, Avaya

Additional Information :
Disability accommodation for employment applicationsThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal-opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories, and be relevant in a constantly evolving world.
KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter
The starting pay rate for this Role in Florida is $20.10 per hour
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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