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Video Chat Jobs in Tennessee (NOW HIRING)

TEN Credit Union

Video Banker - College Graduate

Nashville, TN · On-site

$17.50 - $21.75/hr

Deliver exceptional member service through video, chat, email, and secure messaging * Build rapport and identify member needs through active listening and engaging conversations * Assist with account ...

TEN Credit Union

Video Banker

Nashville, TN · On-site

$24/hr

This role supports members through interactive video, telephone, web chat, and secure messaging while working as part of a team in a call center environment.About TEN Credit UnionAt TENCU, we believe ...

TEN Credit Union

Video Banker

Nashville, TN · On-site

$24/hr

This role supports members through interactive video, telephone, web chat, and secure messaging while working as part of a team in a call center environment. About TEN Credit Union At TENCU, we ...

TEN Credit Union

Video Banker

Nashville, TN · On-site

$24/hr

This role supports members through interactive video, telephone, web chat, and secure messaging while working as part of a team in a call center environment. About TEN Credit Union At TENCU, we ...

Captain D's

Roadmap - Guide

Nashville, TN · On-site

Will #BeOpen and available for at least 1 in-person or virtual (phone/video chat) with their assigned Participant(s) each Period. * Will #BeRelentless in their mentorship. * Will #BePassionate about ...

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All JobsVideo Chat JobsVideo Chat Jobs in Tennessee

Video Chat information

See Tennessee salary details

$13

$23

$36

How much do video chat jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for video chat in Tennessee is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.39 per hour, depending on experience, location, and employer.

What is a video chat?

A Video Chat job involves communicating with customers, clients, or users via live video calls to provide support, answer questions, or offer services. It is commonly used in customer service, sales, technical support, and online consultations. Strong communication skills, a professional appearance, and a stable internet connection are essential. Many of these jobs are remote, allowing employees to work from home while interacting with people globally.

What does a video chat specialist do?

A Video Chat Specialist typically spends their day engaging with clients or customers through live video platforms, addressing inquiries, resolving issues, and guiding users through products or services. They are also responsible for accurately documenting conversations, following up on unresolved concerns, and occasionally troubleshooting basic technical problems. Team collaboration often involves sharing updates on common issues and maintaining strong communication with supervisors and technical support teams. This role requires staying organized, adaptable, and focused on delivering a high standard of service in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the video chat position, and why are they important?

To succeed in a Video Chat Specialist role, you need strong communication skills, fast typing abilities, and proficiency in using video conferencing platforms. Familiarity with tools such as Zoom, Microsoft Teams, or Webex, and knowledge of customer relationship management (CRM) systems are highly beneficial. Excellent listening, patience, and problem-solving skills help build positive client experiences and manage real-time conversations effectively. These skills are crucial to ensure seamless interactions, customer satisfaction, and efficient handling of inquiries or support during video chat sessions.

What are the most commonly searched types of Video Chat jobs in Tennessee?

The most popular types of Video Chat jobs in Tennessee are:

What are popular job titles related to Video Chat jobs in Tennessee?

For Video Chat jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Video Chat jobs in Tennessee look for?

The top searched job categories for Video Chat jobs in Tennessee are:

Video Chat jobs near you
Infographic showing various Video Chat job openings in Tennessee as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, 10% Temporary, and 10% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $48,001 per year, or $23.1 per hour.

Video Banker - College Graduate

TEN Credit Union

Nashville, TN • On-site

$17.50 - $21.75/hr

Full-time

Re-posted 24 days ago

Job description

Launch Your Career in Digital Banking

Video Banker – College Graduate

Schedule: Monday – Thursday, 8:00 a.m. – 5:00 p.m. & Friday, 8:00 am – 6:00 pm.

Compensation: Depending On Experience

Start Your Professional Journey with Us

Are you a recent college graduate looking to kickstart a meaningful career in finance, technology, or customer experience? As a Video Banker – College Graduate, you'll gain handson experience working directly with members through modern digital channels-video, chat, and secure messaging-while building skills that support longterm career growth within the Credit Union.

This role is ideal for motivated graduates who enjoy problemsolving, building relationships, and representing a trusted brand with confidence and professionalism-on camera and beyond.

What You'll Do

You'll be at the heart of our digital member experience, helping people manage their financial needs while learning how a financial institution operates from the inside.

Key responsibilities include:

  • Deliver exceptional member service through video, chat, email, and secure messaging
  • Build rapport and identify member needs through active listening and engaging conversations
  • Assist with account servicing, account openings, and digital banking tools
  • Resolve complex inquiries such as ACH issues, Reg E disputes, stop payments, and account closures
  • Manage the full accountopening process, including document review and system uploads
  • Collaborate with teams like IT, Operations, and Collections to resolve escalated issues
  • Maintain productivity and support team goals during highvolume periods

What You'll Gain

  • Realworld experience in financial services and digital banking
  • Strong communication and relationshipbuilding skills
  • Exposure to compliance, risk management, and operational procedures
  • Opportunities for professional development and career advancement
  • Confidence working on camera and in a fastpaced, professional environment

What We're Looking For

  • Bachelor's degree (required)
  • Interest in customer service, financial services, or relationshipbased roles
  • Strong communication skills-verbal, written, and on camera
  • Ability to problemsolve, multitask, and make thoughtful decisions
  • Comfort using technology, multiple systems, and Microsoft Office
  • Professional presence, reliability, and attention to detail

Customer service, sales, or campus leadership experience is a plus-but not required.

Professional & Compliance Standards

  • Follow all regulatory and internal policies (BSA, OFAC, audit, and security standards)
  • Safeguard member confidentiality and sensitive information
  • Maintain accurate documentation and records
  • Represent the Credit Union with integrity and professionalism

Physical & Work Environment

  • Deskbased role (approximately 95% of the workday)
  • Extended computer use required
  • Ability to lift up to 25 pounds

Why Join Us?

At TENCU, you're more than an employee, you're part of a mission to improve financial wellbeing while growing your own career. If you're eager to learn, ready to connect with people, and excited to work in a technologydriven environment, we'd love to meet you.

Apply today and take the first step toward a career with purpose.

Apply