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Victim Support Services Jobs (NOW HIRING)

Friendly House

Victim Support Specialist

Phoenix, AZ · On-site

$17.78 - $20.67/hr

Under the supervision of the Victim Advocate Services Supervisor, the Victim Support Specialist is to provide a wide range of services including but not limited to; safety planning, crisis ...

OneEighty

INTERN - Victim Services

Wooster, OH · On-site

$13 - $17.50/hr

Gain experience in various areas of mental health, from outpatient services to victim support. * Supportive Learning: Our program offers extensive shadowing opportunities before taking on a caseload ...

Polk County

COUNSELOR (ON-CALL)

Des Moines, IA · On-site

$35.86/hr

Participates in special projects that enhance victim support services and strength program effectiveness. Maintains accurate case records, generates reports, and participates in staff meetings to ...

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How much do victim support services jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for victim support services in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Victim Support Services vs Victim Advocate?

AspectVictim Support ServicesVictim Advocate
CredentialsVaries; often includes social work, counseling, or related certificationsTypically requires certification or training in victim advocacy or counseling
Work EnvironmentCommunity centers, hospitals, law enforcement agenciesLegal settings, law enforcement agencies, community organizations
Employer & Industry UsageNonprofits, government agencies, hospitalsLegal systems, law enforcement, nonprofits
Primary FocusProviding emotional support, resources, and crisis interventionAdvocating for victims' rights, navigating legal processes

Victim Support Services and Victim Advocates both assist crime victims but differ in focus. Victim Support Services primarily offer emotional support and resources, while Victim Advocates focus on legal advocacy and rights. Both roles are essential in helping victims recover and seek justice.

What are victim support services?

Victim support services are organizations or programs that provide emotional, practical, and informational assistance to individuals who have experienced crime or traumatic events. These services help victims cope with the aftermath of crime, navigate the criminal justice system, access counseling, and obtain referrals for additional help. They may also offer advocacy, crisis intervention, and support groups to help victims rebuild their lives and regain a sense of safety and control.

What are some common challenges faced by professionals working in Victim Support Services, and how can these be managed?

Professionals in Victim Support Services often face emotionally demanding situations, including supporting individuals who have experienced trauma or crisis. Managing personal stress and maintaining emotional resilience are key challenges. Many organizations provide regular supervision, peer support groups, and access to mental health resources to help staff cope with the emotional impact of the role. Building strong self-care routines and seeking ongoing professional development are also important strategies for managing these challenges.

What are the key skills and qualifications needed to thrive in Victim Support Services, and why are they important?

To thrive in Victim Support Services, you need a background in social work, psychology, or criminology, as well as knowledge of crisis intervention and case management. Familiarity with case management software, confidentiality protocols, and sometimes certification in trauma-informed care are typically required. Exceptional empathy, active listening, resilience, and strong communication skills help professionals connect with and advocate for victims effectively. These skills and qualifications are crucial to providing timely, sensitive, and effective assistance to individuals navigating trauma and recovery.
More about Victim Support Services jobs
What cities are hiring for Victim Support Services jobs? Cities with the most Victim Support Services job openings:
What states have the most Victim Support Services jobs? States with the most job openings for Victim Support Services jobs include:
What job categories do people searching Victim Support Services jobs look for? The top searched job categories for Victim Support Services jobs are:
Victim Support Services jobs near you
Infographic showing various Victim Support Services job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, and 92% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.
Victim Support Specialist

Victim Support Specialist

Friendly House

Phoenix, AZ • On-site

$17.78 - $20.67/hr

Full-time

Posted 18 days ago

Job description

Friendly House, Inc., is a 501(c) 3 non-profit agency located in Phoenix, Arizona whose primary function is to provide a variety of educational and social service programming aimed at addressing the needs of low-income individuals and families, vulnerable populations and diverse communities. Additionally, Friendly House operates a charter school, Academia del Pueblo, with the mission to provide an academic environment which promotes a culture of high expectations to students from diverse cultures. Friendly House was organized in 1920 as the Phoenix Americanization Committee by a group of Phoenix citizens with the assistance of the United States Department of Education. In our 100-year history, the work of Friendly House has resulted in building resilient communities that are helping to spur economic development, stabilize neighborhoods and revitalize our city.
Position Summary
The Victim Support Specialist is responsible for managing a caseload and providing individualized services to eligible primary and secondary victims of crime based on their needs. Under the supervision of the Victim Advocate Services Supervisor, the Victim Support Specialist is to provide a wide range of services including but not limited to; safety planning, crisis intervention, court accompaniment, relocation client assistance services, outreach, and referrals to partner organization as needed. The Victim Support Specialist is to assist victims of crime and support them in creating a plan to stabilize their lives after victimization.
Location: Phoenix, AZ (Hybrid)
Employment Type: Full-Time
Salary Range: $17.78 - $20.67 per hour
Job Qualifications:
  • High School GED or equivalent
  • Social service or related experience
  • Must be 21 years of age or older
  • Driver's license and reliable transportation
  • Must have or be able to obtain DPS Level 1 fingerprint clearance card
  • Bilingual (English/Spanish) required

Preferred Qualifications:
  • Associate degree or Bachelor's degree in related field
  • 2 years of experience with victim advocacy, social work, or related experience
  • Experience and/or knowledge of victimization types
  • Excellent interpersonal communication skills
  • Experience connecting clients with community resources
  • Have the compassion and sensitivity to work with survivors
  • Knowledge of principles and practices of case management

Responsibilities:
  • Provide individualized supportive services such as crisis intervention services, create individual goals, safety planning, coordinate referrals
  • Court accompaniment for support
  • Determine eligibility for client assistance services such as utility assistance, rent assistance, legal fee services, and transportation based on clients' needs.
  • Ensure confidentiality of clients
  • Participate in community events and collaborative groups/ coalitions
  • Complete intake applications and update client files on a routine basis
  • Coordinate services with the Immigration Department and assist with documentation
  • Assist victims in completion of victim impact statements
  • Provide translation services and/or coordinate with Interpreter/Translation service provider
  • Assist with grant reporting requirements
  • Data entry
  • Provide information of victim rights
  • Inform clients the crime victim compensation program and assist with application if needed
  • Ensures complete and accurate case documentation of activities and services
  • Participate in ongoing professional development/training requirements
  • Performs other duties assigned by the Victim Advocate Services Supervisor

The pay range for this role is:
17.78 - 20.67 USD per hour (Phoenix)

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