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Victim Assistance Director Jobs (NOW HIRING)

Ingham County

Victim Witness Assistant

Lansing, MI

$50K/yr

... Direct Victim Needs (DVN) and follow through to fulfill the victim's specific needs. Meets and/or ... Provides crisis intervention and assistance to victims in obtaining Personal Protection Orders ...

City of New York

Victim Advocate

Brooklyn, NY · On-site

$57K - $75K/yr

... assistance for those issues affecting victim's safety. - Be accessible and maintain contact with ... Psychology or counseling. - Three years of direct work experience in the field of victim services.

City of New York

Victim Advocate

Brooklyn, NY · On-site

$57K - $75K/yr

... assistance for those issues affecting victim's safety. - Be accessible and maintain contact with ... Psychology or counseling. - Three years of direct work experience in the field of victim services.

Savan Group

Victim Services Project Specialist

Vienna, VA · On-site

$75K - $100K/yr

Savan Group is seeking experienced Project Specialists to provide direct technical assistance, compliance support, and capacity-building services to Tribal victim service programs funded through ...

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Victim Assistance Director information

What is a victim assistance director?

Victim Assistance Directors are professionals who oversee programs designed to support victims of crime, trauma, or disaster. They manage staff and resources to ensure victims receive counseling, legal assistance, emergency shelter, and other critical services. In addition to direct service oversight, they often coordinate with law enforcement, community organizations, and government agencies to develop and implement policies that protect and empower victims. Their role is essential in ensuring victims' rights are upheld and that they receive the necessary support for recovery.

What are some common challenges faced by a victim assistance director in managing support programs?

A Victim Assistance Director often faces the challenge of balancing limited resources with the growing and diverse needs of victims. Coordinating services across multiple agencies, ensuring staff are trained in trauma-informed care, and maintaining confidentiality can be complex. Additionally, the director must stay updated on changing laws and best practices, while also advocating for program funding and community partnerships. These demands require strong leadership, adaptability, and a commitment to supporting both clients and team members.

What are the key skills and qualifications needed to thrive as a victim assistance director, and why are they important?

To thrive as a Victim Assistance Director, you need a background in social work, criminal justice, or psychology, typically supported by a relevant bachelor's or master's degree and experience in victim services. Familiarity with case management software, crisis intervention techniques, and knowledge of relevant laws and resources is essential. Strong leadership, emotional resilience, and excellent communication skills make someone stand out in this position. These abilities are crucial for ensuring effective support to victims, coordinating interdisciplinary teams, and managing complex, sensitive situations.

What is the difference between Victim Assistance Director vs Victim Advocate?

AspectVictim Assistance DirectorVictim Advocate
Required CredentialsBachelor's degree; often experience in social services or criminal justiceHigh school diploma or equivalent; relevant certifications preferred
Work EnvironmentSupervisory role overseeing victim assistance programsDirect client support, counseling, and advocacy
Employer & IndustryGovernment agencies, non-profits, criminal justice systemNon-profits, government agencies, victim support organizations

The Victim Assistance Director typically manages programs and supervises staff, requiring higher-level credentials and leadership skills. In contrast, Victim Advocates focus on direct support and counseling for victims. Both roles are vital in victim services but differ mainly in scope, responsibilities, and level of oversight.

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What are the most commonly searched types of Victim Assistance jobs?

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Victim Assistance Director jobs near you
Infographic showing various Victim Assistance Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Victim Services Coordinator, Grant Services Specialist III (NCS) - Baltimore Police Department

City of Baltimore

Baltimore, MD • On-site

$67K - $117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

City Of Baltimore rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

120th of 848 rated public administrative organizations

Job description

THIS IS A NON-CIVIL SERVICE POSITION
Salary Range:
$67,687.00 - $117,791.00 Annually
Hiring Salary Range:
$67,687.00 - $93,739.00 Annually
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
NOTE: GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS
Job Summary:
The Baltimore Police Department is currently seeking Grant Services Specialist III - Victim Services Coordinators (VSC) who will be responsible for the provision of direct services to victims and secondary victims of crime. Under direction, the VSC will assist victims by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness; and performs other related duties as required This position requires the VSC to be on-call to respond to crime scenes and hospitals.
Essential Functions:
In addition to above referenced objectives as a Victim Services Coordinator, you will:
  • Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma
  • Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims' compensation and other victims' rights, and explain what to expect during various stages of the criminal justice process
  • Respond to scenes and/or hospitals through an on-call rotation to provide crisis intervention
  • Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family's needs
  • Conduct home visits to deliver food packages and assist detectives at initial family meetings
  • Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support
  • Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community
  • Maintain case files in the Victim Services Database
  • Network and build rapport with community organizations
  • Become an active liaison with other grievance organizations and attend various meetings when necessary
  • Assist victims and/or surviving family members with the retrieval of property when applicable

Minimum Qualifications:
Education: Bachelor's degree in criminal justice, Social Work (BSW), Human Services, or any other related field.
AND
Experience: At least one-year experience providing services to victims of crimes or working within the criminal justice system.
OR
Equivalency Notes: Have an equivalent combination of education and experience.
Knowledge, Skills, & Abilities:
  • Ability to work independently and as part of a team
  • Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs
  • Excellent crisis intervention skills
  • Ability to communicate difficult/sensitive information
  • Knowledge of the law enforcement/criminal justice field
  • Ability to work efficiently in a stressful, intense environment
  • Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team
  • Excellent written and verbal communication skills including public speaking
  • Ability to effectively interact with a diverse population
  • Full understanding of the dimensions of response to victimization
  • Ability to facilitate referrals to appropriate services/agencies
  • Possession of a valid driver license with a good driving record
  • Possession of, or ability to obtain, an Entry-Level Victim Advocate certificate through the Roper Victim Assistance Academy of Maryland within one year of employment

Additional Information
Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
Probation
All persons, including current City employees, selected for this position must complete a mandatory six-month probation.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

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About City of Baltimore

Sourced by ZipRecruiter

Through strategic partnerships and collaborations, DHR ensures human resources services, policies, procedures, and systems are properly aligned with the City's aim to be an employer of choice. By attracting, developing, and retaining a high performing and diverse workforce, DHR guides City Agencies to foster a healthy, safe, and productive work environment for employees, their families, and the community.

Industry

Public administration

Company size

201 - 500 Employees

Headquarters location

Baltimore, MD, US

Year founded

1968

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