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Vice President Sun Life Customer Service Jobs (NOW HIRING)

AppJaxx

Vice President of Customer Service

Chicago, IL · On-site

$142K - $183K/yr

As we continue to grow, we're seeking a Vice President of Customer Service to lead our client experience initiatives, strengthen retention, and ensure every customer interaction reflects the high ...

Freshpet

VP, Logistics & Customer Service

Freemansburg, PA · On-site

$136K - $175K/yr

VICE PRESIDENT OF LOGISTICS AND CUSTOMER SERVICE GENERAL SUMMARY The Vice President of Logistics and Customer Service is responsible for the development and execution of the overall logistics ...

Sun RV Resorts

VP, Asset Management

Southfield, MI · On-site +1

... Life * Short and Long-Term Disability Coverage * 401(k) Plan with Sun matching contribution ... service, and more * Up to six weeks of paid parental leave for the birth of a child, adoption, or ...

Project Sapiens

VP Global Customer Support

Rochelle Park, NJ · Remote

$153K - $196K/yr

... service desk coverage across all products and functions under GCSO. This role is the executive ... Proven experience establishing and scaling geographically dispersed, follow-the-sun support teams.

Bloomingdale's Inc.

VP, Customer Engagement

Manhattan, NY · On-site

$200 - $280/hr

... mission to life. Our inclusive culture promotes diversity of background, thought and opinion ... The VP of Customer Engagement will build on that foundation -- deepening the program's reach ...

PerkinElmer

VP, Client Solutions

Raleigh, NC · Remote

$134K - $172K/yr

... are customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job ... The VP, Client Solutions operates as a consultative seller with deep technical credibility in life ...

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How much do vice president sun life customer service jobs pay per year?

As of Aug 24, 2026, the average yearly pay for vice president sun life customer service in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

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Vice President Sun Life Customer Service jobs near you
Infographic showing various Vice President Sun Life Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

Vice President of Customer Service

AppJaxx

Chicago, IL • On-site

$142K - $183K/yr

Full-time

Re-posted 14 days ago

Job description

About AppJaxx
AppJaxx is a fast-growing marketing agency that partners with marketing firms, franchisors, business brokers, and B2B service providers to help them scale through LinkedIn lead generation, appointment-setting systems, and automated CRM workflows. By combining data, technology, and strategy, we deliver predictable and sustainable growth for our clients.

As we continue to grow, we’re seeking a Vice President of Customer Service to lead our client experience initiatives, strengthen retention, and ensure every customer interaction reflects the high standards of the AppJaxx brand.

Position Overview
The Vice President of Customer Service will oversee all aspects of client success, support, and satisfaction. This role will be responsible for building scalable systems that enhance the customer experience, improve retention, and drive long-term relationships.

The ideal candidate is a relationship-driven leader with a passion for client success—someone who can blend empathy with strategy to create processes that consistently deliver exceptional service and measurable results.

Key Responsibilities

  • Lead and manage the customer service and client success teams to ensure world-class service delivery.
  • Develop and implement customer experience strategies that enhance satisfaction, retention, and loyalty.
  • Establish and monitor KPIs around response time, resolution rates, client satisfaction, and renewal metrics.
  • Collaborate with Sales, Marketing, and Operations to align communication and service standards across the company.
  • Build and optimize customer feedback systems to identify opportunities for improvement.
  • Develop training programs and performance frameworks to enhance team skills and accountability.
  • Handle escalated client issues and ensure swift, effective resolutions.
  • Partner with leadership to design scalable service models that support company growth.
  • Foster a culture of customer-centricity, ownership, and continuous improvement within the organization.