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Vice President Service Operations Jobs in Tennessee

OneOncology

SVP, Operations

Nashville, TN · On-site

The Senior Vice President of Operations is a senior MSO leader responsible for partnering with ... other shared services in support of practice priorities, while flexing leadership style across ...

Apex Bank

VP Bank Operations

Knoxville, TN · On-site

$1.0K - $100K/yr

The VP of Deposit Operations is responsible for overseeing the day-to-day back office functions of ... maintain service standards and minimize risk exposure. Oversees the handling of stop payments ...

ReliaMed

Regional Vice President

Franklin, TN · On-site

$175K - $218K/yr

Lead regional operations, ensuring strong performance, service quality, and alignment with company strategy * Build and maintain trusted relationships with clients, facilities, and key accounts

AMC Health

VP, Clinical Operations

Nashville, TN · On-site

This role ensures the effective delivery of clinical services through optimized workflows, strong operational infrastructure, and collaboration with clinical leadership. The Vice President will drive ...

New

Newport Academy

Vice President, Marketing

Nashville, TN · On-site

$170 - $230/hr

... acquisition, and operations. This position is charged with the creation, adaptation, and ... services. * Responsibility for paid search and digital development vendors including performance ...

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Showing results 21-40

All JobsVice President Service Operations JobsVice President Service Operations Jobs in Tennessee

Vice President Service Operations information

See Tennessee salary details

$62.2K

$141.4K

$239.6K

How much do vice president service operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for vice president service operations in Tennessee is $141,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,800.00 and $167,900.00 per year, depending on experience, location, and employer.

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the most commonly searched types of Service Operations jobs in Tennessee?

The most popular types of Service Operations jobs in Tennessee are:

What are popular job titles related to Vice President Service Operations jobs in Tennessee?

For Vice President Service Operations jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Vice President Service Operations jobs in Tennessee look for?

The top searched job categories for Vice President Service Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Vice President Service Operations jobs?

Cities in Tennessee with the most Vice President Service Operations job openings:

Vice President Service Operations jobs near you
Infographic showing various Vice President Service Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $141,388 per year, or $68 per hour.

SVP, Operations

OneOncology

Nashville, TN • On-site

Full-time

Re-posted 25 days ago

OneOncology rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.
Job Description:
Role Summary:
The Senior Vice President of Operations is a senior MSO leader responsible for partnering with physician practice leadership to drive operational excellence, financial performance, and sustainable growth across an assigned portfolio of physician practices. Reporting to the Chief Operating Officer, this leader will own end-to-end performance of the portfolio, with scope including the number of practices, geographic footprint, and total revenue expected to grow year over year as OneOncology expands. The successful candidate should anticipate that responsibilities will scale accordingly and welcome the opportunity to take on broader scope over time.
The SVP brings hands-on operational leadership of multi-site physician practices together with deep financial acumen, including P&L ownership, budget development, margin discipline, and capital deployment. The SVP works shoulder-to-shoulder with practice physician leaders and administrators to elevate every practice in the portfolio to its highest level of performance: financially healthy, operationally efficient, and positioned to grow. The objective is to build practices that thrive so that they can deliver exceptional, accessible, compassionate care to the patients and communities they serve.
Success requires the ability to lead through influence within a matrixed MSO structure, coordinating Finance, Accounting, Revenue Cycle Management, IT, Compliance, HR, and other shared services in support of practice priorities, while flexing leadership style across Affiliated, Owned, and Friendly-PC practice models, each with distinct governance and economic structures.
Responsibilities:
  • Own full P&L accountability for the assigned portfolio of physician practices, including revenue, margin, EBITDA, and cash flow performance against budget and strategic targets.

  • Lead the annual budgeting, forecasting, and long-range planning process in partnership with practice leadership and MSO Finance; deliver financial results that fund reinvestment, physician compensation, and growth.

  • Translate financial performance into clear, actionable insights for physician partners; build practice leaders' financial literacy so decisions at every level are grounded in sound economics.

  • Identify and execute margin improvement opportunities across labor, supply chain, payor mix, drug acquisition economics, and ancillary services.

  • Partner with practice physician leaders and administrators to elevate operational performance across access, throughput, patient experience, clinical quality metrics, and staff engagement, so practices function at their highest level for the patients they serve.

  • Coordinate the full suite of MSO functional areas (Finance, Accounting, RCM, IT, Compliance, HR, Procurement, Clinical Operations) in service of practice priorities, ensuring the MSO functions as a true partner to the practice rather than an overlay.

  • Drive implementation of national corporate initiatives across the portfolio, adapting national programs to local practice context, culture, and regulatory environment.

  • Maintain a working understanding of state-specific regulations affecting practices in the portfolio and ensure operations remain compliant as the practices grow.

  • Develop and execute regional strategic plans in partnership with practice leadership, including service line expansion, ancillary growth (imaging, lab, infusion, radiation, pharmacy, interventional radiology, ambulatory surgery centers), physician recruitment, and new site development.

  • Identify and pursue opportunities that increase patient access, deepen community presence, and strengthen the long-term competitive position of each practice.

  • Lead enterprise strategic initiatives as assigned by the COO, contributing to the maturation of the MSO's operational capabilities.

  • Build trust-based relationships with physician owners, boards, and clinical leaders; serve as the senior MSO point of accountability for practice partners.

  • Communicate practice and corporate priorities clearly and consistently across executive leadership, MSO teams, and practice teams to keep all stakeholders aligned and moving in the same direction.

  • Represent the patient and physician perspective in MSO decision-making, ensuring corporate initiatives strengthen rather than distract from the clinical mission.

  • Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Required or Preferred Qualifications:
  • Bachelor's degree required; Master's in healthcare administration, business, finance, or related field strongly preferred.

  • 15+ years of progressive healthcare experience, with a minimum of 10 years in senior leadership roles within oncology, urology, radiation oncology, or comparable physician-led specialty practice settings.

  • Direct P&L ownership and demonstrated financial accountability at scale. Prior roles may include CEO, COO, CFO, Executive Director, VP of Operations, or VP of Clinical Services within an MSO or physician practice.

  • Deep knowledge of community oncology, radiation oncology, and/or urology practice operations and economics.

  • Experience operating within or alongside an MSO supporting physician practices is strongly preferred.

  • Travel flexibility up to approximately 60% on average.

Essential Competencies:
  • High financial and operational acumen, with fluency in physician practice P&L mechanics, healthcare reimbursement, and the operational levers that drive practice performance.

  • Proven track record of influencing, leading, and facilitating large-scale strategic initiatives in a community physician practice setting.

  • Demonstrated ability to lead through a matrixed MSO structure and to flex management approach across Affiliated, Owned, and Friendly-PC practice models with differing economic and governance structures.

  • Strong executive presence and communication skills, able to engage credibly with physician owners, boards, executive leadership, and frontline practice teams.

  • Decision-making grounded in financial analysis, budget discipline, and operational data.

  • Working understanding of the interdependent systems that power community practices, including EMR, RCM, Practice Management, scheduling, and analytics, and how they translate into financial and patient outcomes.

  • Nimble, solutions-oriented business mind; bias toward clarity, action, and accountability.

  • Patient-first orientation, with the ability to keep the clinical mission at the center of every operational and financial decision.

  • Attendance is an essential job function.

This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
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