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Vice President Operations Technology Jobs in Raleigh, NC

Well

Senior Vice President, Operations

Chapel Hill, NC · On-site

$260K - $290K/yr

Position Title: SVP, Operations Reporting to: Chief Operating Officer Location: Strong preference ... technology company. Key Responsibilities & Functional Oversight: * Operational Delivery & SLA ...

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Operational Delivery: Partner with the SVP, Operations to ensure client requirements are captured efficiently and smooth operational delivery for client programs and milestones. * Cross-Functional ...

Associa

Vice President

Raleigh, NC · On-site

The Vice President leader assists with the day-to-day leadership, management of operations staff ... technology. • Confidentiality and discretion in the performance of all duties and ...

JRG Partners

VP of Supply Chain

Raleigh, NC · On-site

... of technology and redefine industry standards. Our dedication to continuous improvement and ... As the Vice President (VP) of Supply Chain, you will lead our supply chain operations to ensure the ...

Advance Auto Parts

VP, IT Operations

Raleigh, NC · Hybrid

Reporting to the CTO, the VP will drive operational excellence, modernize infrastructure (e.g., cloud migration), optimize IT service management, and partner with business units to minimize downtime ...

Jaggaer

Vice President, Sales Operations

Durham, NC

The VP, Sales Operations will own the operating framework that enables our sales organization to ... Significant experience in enterprise B2B SaaS, software, or technology sales environments. * Proven ...

Baker Roofing Company

Senior Vice President

Cary, NC · On-site

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

Baker Roofing Company

Senior Vice President

Cary, NC · On-site

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

Jaggaer

Vice President, Sales Operations

Durham, NC · On-site

The VP, Sales Operations will own the operating framework that enables our sales organization to ... Significant experience in enterprise B2B SaaS, software, or technology sales environments. * Proven ...

Jaggaer

Vice President, Sales Operations

Durham, NC · On-site

The VP, Sales Operations will own the operating framework that enables our sales organization to ... Significant experience in enterprise B2B SaaS, software, or technology sales environments. * Proven ...

Genesys

VP, Field & Partner Enablement

Durham, NC · On-site

And, while we offer great benefits and perks like larger tech companies, our employees have the ... United States Reports to: SVP, Revenue Operations Job Summary The Vice President, Field & Partner ...

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All JobsVice President Operations Technology JobsVice President Operations Technology Jobs in Raleigh, NC

Vice President Operations Technology information

See Raleigh, NC salary details

$66.6K

$151.4K

$256.6K

How much do vice president operations technology jobs pay per year?

As of Jun 28, 2026, the average yearly pay for vice president operations technology in Raleigh, NC is $151,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $179,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President of Operations Technology, and why are they important?

To excel as a Vice President of Operations Technology, you need deep expertise in IT strategy, operations management, and business process optimization, typically supported by a bachelor’s or master’s degree in a technical field and extensive leadership experience. Familiarity with enterprise systems (such as ERP, CRM), digital transformation tools, and certifications like PMP or ITIL are commonly required. Strong leadership, strategic thinking, and exceptional communication skills set candidates apart in this executive role. These competencies are critical to align technology initiatives with business goals, drive operational excellence, and lead teams through complex changes.

How does a Vice President of Operations Technology typically collaborate with other executive leaders to align technology initiatives with business goals?

A Vice President of Operations Technology works closely with other C-suite executives, such as the COO, CIO, and CFO, to ensure that technology strategies directly support the company's operational and financial objectives. This often involves participating in strategic planning sessions, assessing cross-departmental needs, and prioritizing technology investments that drive efficiency and scalability. Regular communication and collaboration with business unit leaders are essential to identify pain points, propose innovative solutions, and monitor the impact of technology on overall organizational performance. This role is pivotal in bridging the gap between IT teams and business leadership, ensuring that technology initiatives are aligned with broader company goals.

What is the difference between Vice President Operations Technology vs Director of Operations Technology?

AspectVice President Operations TechnologyDirector of Operations Technology
ResponsibilitiesStrategic planning, executive leadership, overseeing multiple departmentsManaging daily operations, implementing policies, supervising teams
Required CredentialsBachelor's/Master's in IT, Business, or related fields; extensive experienceBachelor's in IT or related field; significant industry experience
Work EnvironmentExecutive offices, strategic meetings, cross-department collaborationOperational sites, team management, project oversight
Industry UsageCommon in large organizations, tech firms, enterprisesFound across various industries, including tech, manufacturing, services

The Vice President Operations Technology focuses on strategic leadership and high-level decision-making, while the Director of Operations Technology handles daily operational management and team supervision. Both roles require strong technical backgrounds, but the VP role emphasizes strategic vision and executive collaboration.

What does a Vice President of Operations Technology do?

A Vice President of Operations Technology oversees the technological aspects of a company's operational processes. They are responsible for implementing and managing technology solutions that improve efficiency, productivity, and cost-effectiveness across operations. This role involves collaborating with other executives, leading technology teams, and ensuring that technology supports the organization’s overall business goals. Additionally, they stay updated on emerging technologies to maintain a competitive edge and drive innovation within operations.
What are popular job titles related to Vice President Operations Technology jobs in Raleigh, NC? For Vice President Operations Technology jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Vice President Operations Technology jobs in Raleigh, NC look for? The top searched job categories for Vice President Operations Technology jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Vice President Operations Technology jobs? Cities near Raleigh, NC with the most Vice President Operations Technology job openings:
Vice President Operations Technology jobs near you
Infographic showing various Vice President Operations Technology job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $151,431 per year, or $72.8 per hour.
Senior Vice President, Operations

Senior Vice President, Operations

Well

Chapel Hill, NC • On-site

$260K - $290K/yr

Full-time

Posted 18 days ago

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: SVP, Operations
Reporting to: Chief Operating Officer
Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY
Compensation: $260,000-$290,000 per year, depending on qualifications, plus bonus potential and benefits
Summary:
Reporting directly to the Chief Operating Officer (COO), the SVP, Operations is a senior executive within the Leadership Operations Group. This leader is responsible for the foundational delivery engine of Well, overseeing Client Operations, Platform Operations, Content Operations, Member Marketing, and Member Services.
The SVP, Operations has full accountability for the operational performance and reliability of Well's services, ensuring that every client implementation is seamless and that all service level agreements (SLAs) for our members and clients are consistently met or exceeded. This individual will manage the critical infrastructure, processes, and large-scale teams required to support a high-growth healthcare technology company.
Key Responsibilities & Functional Oversight:
  • Operational Delivery & SLA Accountability
    • Service Excellence: Own end-to-end accountability for meeting all contracted SLAs across the organization, including Member Services response times and Member Technical Support resolution targets.
    • Performance Monitoring: Oversee the production of regular operations reports, ensuring transparency into key metrics such as abandonment rates, eligibility and claims file status, case age, and quality assurance scores.
    • Capacity & Resource Management: Direct resource allocation and capacity modeling across Member Services and Content Operations to handle fluctuating volumes driven by client onboarding, marketing-driven activation and engagement campaigns, and seasonal events.
  • Client Operations & Member Engagement
    • Achieve Client Milestones: Oversee the Client Operations team in executing complex implementations and other significant milestones (e.g. program year rollover) for large-market enterprise employers, ensuring all milestones-from data integrations (eligibility file processing, claims ingestion, etc) to communication approvals-are achieved on schedule.
    • Client Management: Negotiate, capture and document operational and program requirements from Clients; represent requirements internally in an efficient and scalable manner; partner with Product and Client Success to manage client-specific configurations and customizations while driving toward more standardized, scalable delivery models.
    • Member Marketing Operations: Oversee the operational execution of member activation and engagement campaigns, ensuring deployments are synchronized with client timelines, coordinated with broader operations, and effective in driving KPIs.
    • Execute Standard Client Programs: Ensure seamless and accurate delivery of standardized client programs (e.g. premium reduction); coordinating with various internal stakeholders to ensure all aspects of the program are delivered in accordance with requirements
  • Platform & Content Operations
    • Member & Client Issue Resolution: Oversee Platform Operations processes responsible for ingesting, prioritizing, investigating and triaging issues reported by members and clients; partner with multiple internal stakeholders (Engineering, Data Science, Product, etc.) to resolve; ongoing communication of status updates with impacted members and clients
    • Content Operations: Oversee the end-to-end process for content production, ensuring the library of 100+ clinical pathways and thousands of content touchpoints is produced accurately and aligned with client and member specific surfacing logic.

Requirements
  • Domain Expertise & Operational Scale
    • 15+ years of progressive leadership experience in operations, ideally within a high-growth B2B healthcare technology or technology-enabled services environment.
    • Large-Scale Team Management: Proven track record leading multi-disciplinary teams (Member Services/Contact Centers and Technical Ops) of at least 100+ total personnel.
    • Complex Implementation Experience: Deep expertise in managing the implementation of technology solutions for Fortune 500 employers or complex payer organizations.
    • Consultative Mindset: Consultative experience including a mindset possessing analytical and the communication prowess to lead strategic problem-solving sessions internally and externally
    • Data & System Fluency: Strong understanding of relational data, claims processing, and the technical integrations required to power an AI-driven health engine.
  • Leadership & Strategic Acumen
    • SLA-Driven Mindset: Relentless focus on metrics and performance, with the ability to diagnose root causes of operational bottlenecks and implement corrective actions.
    • Executive Presence: Ability to represent Well's operational rigor and security posture to client CHROs, CFOs, and CISOs during implementations and business reviews.
    • Integrative Leadership: Exceptional ability to collaborate with peer leaders in Client Success, Product Management, Clinical/Health Equity, Health Outcomes & BI, Cost Management, Member Marketing & Engagement, Security and Solutions to align operational delivery with client KPI achievement.
    • Operational Resilience: Demonstrated success in scaling operations during periods of rapid company growth without compromising service quality or security.

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