Vice President Of Community Service Jobs (NOW HIRING)

Description

• Participate on the Community Management Council.
• Assists other management team members in the recruiting, hiring, and separation of personnel.
• In conjunction with direct reports, including General Managers, Regional Directors as applicable, and the Senior Vice President of Community Management, strategize account assignments within area of responsibility and accepts responsibility for same through adherence to implementation schedule and management support of the transition.
• Manages budget and approves expenditures for area of responsibility. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
• Reviews and approves payroll for area of responsibility and timely submits to payroll department for processing.
• As community and industry involvement are important to FirstService Residential's business philosophy, participates in at least one outside committee (i.e.: CAI, CACM, BIA, HBC, Chamber, Rotary, United Way, etc.).
• Commits to attending all designated company meetings and events as well as supervisor meetings, area of responsibility team meetings, and others that may be promulgated from time to time.
• Works collectively with Senior Vice President and colleagues on strategies to effect and implement new company procedures, policy changes, etc.
• Follows quality system procedures.
• Lead responsibility to coordinate best practices, innovation, creative thinking and implementation of business practices in the management of dual governance model corporations throughout the company.
• Participation in Business Development activities including attendance at local trade shows, CAI events, opportunities with vendors that allow for networking and solicitation of new business.
• Driving sales efforts to gain new business including supporting and/or delivering sales presentations to potential clients.
• Interaction with Marketing for specific regional marketing plans to enhance company brand and drive sales opportunities.
• Drive the performance targets for sales goals for each region.
• Other duties as assigned.

• A leader in developing a proactive strategy to alleviate loss of contract or Company reputation.
• Demonstrates awareness of variables which could affect contract stability. 
• Demonstrates awareness of variables which could affect employee retention and/or morale.  Is a leader in developing a strategy to alleviate loss of employee and presenting the strategy to the Senior Vice President.
• Excellent organizational and time management skills. 
• Exhibits excellent and proven oral presentation and written communication skills.
• Keeps pulse on overall operations and mood of FirstService Residential and FirstService Residential clients. Aware of the balance of emphasis necessary between client, employee and company; thus allowing balanced decisions as well as personal availability to intervene and participate as beneficial in client and/or employee issues.
• Recognizes strengths and weaknesses of key staff members and adjusts job descriptions, positions, and training accordingly in order to maximize the return on human potential to benefit both employee retention as well as company performance
• Successful supervisory experience as documented in personnel file.
• Proven leadership skills as documented in personnel file.
• Excellent attendance and punctuality to the office as well as any/all company meetings, client meetings and other activities.
• Proven ability to work well under pressure and deadlines as documented in personnel file.
• Demonstrates ability to train and educate staff.
• Knowledge of Microsoft Applications, especially Word, Excel and Outlook.
• Excellent written and verbal communication skills.
• Must be literate and articulate in written form in order to prepare correspondence.
• Must be able to handle multiple tasks.
• Must be able to handle pressure and deadlines related to the job.
• Effectively work with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and; respecting the diversity of our workforce in actions, words and deeds. 

• College degree preferred or equivalent experience in management.
• Minimum of 15 years of successful homeowner association property management experience
• 10 years or more of supervision of staff
• Certified Community Association Manager or CMCA preferred
• Valid California Driver’s License and State Mandated Vehicle Insurance 

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Exhibit professionalism, professional attire and demeanor at all times.
• Must be able to stand and exert well-paced ability for up to 4 hours in length.
• Must be mobile enough to walk the facilities, including up and down stairs and exterior grounds and navigate uneven surfaces. 
• Talking and hearing occur continuously in the process of communicating with clients, guests, co-workers and supervisors.  

• Managing a team that consist of Regional Mangers, General Managers, Community Managers and other positions as deemed appropriate. 

• General office equipment 

• Travel to local communities may be required 

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.