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Vice President Client Relations Jobs in Florida (NOW HIRING)

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY Mellon

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker Dealers and Advisors to onboard their business to Pershing's Custody and Managed Platform. The Client ...

BNY

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker Dealers and Advisors to onboard their business to Pershing's Custody and Managed Platform. The Client ...

iQuor

Vice President - Client Services

Fort Lauderdale, FL · On-site

$132K - $169K/yr

More specifically the VP Client Services partners with their Operations peer to enhance the relationship with the Client(s), leads the communication with all iQor and Client stakeholders, and ...

BNY

Vice President, Client Operations

Lake Mary, FL · On-site

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

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Vice President Client Relations information

What does a vice president client relations do?

A Vice President of Client Relations is responsible for overseeing and nurturing the relationships between a company and its clients. This role involves developing strategies to enhance client satisfaction, managing client accounts, resolving issues, and ensuring the delivery of services that meet client needs. They often collaborate with sales, marketing, and operations teams to align business objectives with client expectations. Additionally, they play a key role in identifying opportunities for business growth through strong client partnerships.

What are the key skills and qualifications needed to thrive as a vice president client relations?

To thrive as a Vice President Client Relations, you need extensive experience in client management, strategic planning, and a proven track record of building long-term business relationships, often supported by a relevant degree (such as Business Administration) and leadership credentials. Familiarity with CRM platforms, data analytics tools, and contract management systems is typically required. Exceptional interpersonal skills, negotiation ability, and emotional intelligence help foster trust and resolve conflicts effectively. These competencies are essential for driving client satisfaction, retention, and business growth in a competitive environment.

How does a vice president client relations typically collaborate with other departments to enhance client satisfaction?

A Vice President of Client Relations works closely with teams such as sales, marketing, product development, and customer support to ensure a seamless client experience. They often serve as a bridge between clients and internal teams, communicating client feedback, aligning service delivery with client expectations, and resolving escalated issues efficiently. Regular cross-functional meetings and strategic planning sessions are common, enabling the Vice President to advocate for client needs and drive continuous improvement. This collaborative approach not only enhances client satisfaction but also fosters a unified company strategy.

What are the most commonly searched types of Client Relations jobs in Florida?

The most popular types of Client Relations jobs in Florida are:

What are popular job titles related to Vice President Client Relations jobs in Florida?

For Vice President Client Relations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Vice President Client Relations jobs in Florida look for?

The top searched job categories for Vice President Client Relations jobs in Florida are:

What cities in Florida are hiring for Vice President Client Relations jobs?

Cities in Florida with the most Vice President Client Relations job openings:

Vice President Client Relations jobs near you
Infographic showing various Vice President Client Relations job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution.

Vice President, Client Operations

Lake Mary, FL

BNY
10K+ employees
Learn more about BNYexternal

Full-time

Re-posted 9 days ago

Job description

Vice President, Client Operations

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President to join our Client Service team This role is located in Lake Mary. 

In this role, you'll make an impact in the following ways: 

  • The Vice President, OPS Client Service plays a pivotal role in ensuring exceptional client service within the Client Operations & Reporting function. 
  • This role is instrumental in aligning with BNY's strategic pillars by fostering operational excellence and enhancing client satisfaction. 
  • The position focuses on developing and implementing strategies to improve client interactions, streamline operations, and ensure compliance with industry standards and organizational principles.
  • As an individual contributor, the Vice President, OPS Client Service leverages expertise in client operations to deliver high-quality service and support the business's growth objectives.
  • Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
  • Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes. 
  • Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills. 
  • Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement. 
  • Analyze client feedback and operational data to drive improvements and inform strategic decision-making. 


To be successful in this role, we're seeking the following: 

  • Bachelor's degree in Business, Finance, or a related field. - Advanced degree or professional certification preferred.
  • Typically 7-12 years of experience. 
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. 
  • Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams. 
  • Proficiency in client service operations and a thorough understanding of industry regulations and standards.
  • Comfortable working in a high risk, high impact environment with strict controls and escalation protocols


At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here's a few of our recent awards: 

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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