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Vice President Client Engagement Jobs (NOW HIRING)

Sagility

Vice President Client Services

Concord, NC

$129K - $165K/yr

... member engagement, provider solutions, payment integrity, claims cost containment, and analytics ... Vice President Client Services,will be responsible for leading and optimizing our client services ...

Sagility LLC

Vice President Client Services

Concord, NC · On-site

$129K - $165K/yr

... member engagement, provider solutions, payment integrity, claims cost containment, and analytics ... Vice President Client Services,will be responsible for leading and optimizing our client services ...

Relevate Health

Vice President, Client Solutions

OH · On-site +1

$133K - $170K/yr

The VP, Client Solutions will have a focus on educational solutions and should have significant experience with KOL engagement programs, disease education programs, virtual event sales, and if ...

Quavo, Inc.

Vice President, Client Processing

Phoenix, AZ · On-site

$150 - $230/hr

Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation ... Client engagement: serve as the operational leader for DRE clients in reviews and escalations ...

Quavo, Inc.

Vice President, Client Processing

Tempe, AZ · On-site

$180 - $240/hr

Quavo is seeking a Vice President of Client Processing to lead the back‑office dispute operation ... Client engagement: serve as the operational leader for DRE clients in reviews and escalations ...

Omnicom

Vice President, Client Experience

New York, NY · On-site

$151K - $194K/yr

Public Relations VP, Client Experience About you A hungry, strategic, creative, collaborative ... They will display personal ownership and accountability for client engagement, with the ability to ...

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How much do vice president client engagement jobs pay per year?

As of Aug 15, 2026, the average yearly pay for vice president client engagement in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a vice president client engagement, and why are they important?

To thrive as a Vice President Client Engagement, you need extensive experience in relationship management, strategic planning, and a proven track record in client-facing leadership roles, often backed by a relevant business degree. Familiarity with CRM platforms, data analytics tools, and project management systems is typically expected. Exceptional soft skills such as executive communication, negotiation, and the ability to inspire teams set top performers apart. These capabilities are crucial for building long-term client partnerships, driving revenue growth, and ensuring a seamless client experience.

What does a vice president client engagement do?

A Vice President of Client Engagement is responsible for building and maintaining strong relationships with key clients, ensuring their needs are met and that they have a positive experience with the company. This role typically involves overseeing client services teams, developing strategies to improve client satisfaction, and identifying opportunities for growth within existing accounts. The VP of Client Engagement also collaborates with internal departments to address client concerns and deliver tailored solutions, ensuring long-term partnerships and business success.

How does a vice president client engagement typically collaborate with internal teams to enhance client relationships?

A Vice President of Client Engagement regularly works cross-functionally with sales, marketing, product, and customer support teams to ensure clients receive consistent and high-quality service. This collaboration often involves leading strategy meetings, sharing client feedback, and coordinating tailored solutions to address client needs. By fostering open communication and aligning team objectives, the VP helps drive client satisfaction and long-term partnerships. This role is also instrumental in mentoring team members and establishing best practices for client engagement across the organization.

What cities are hiring for Vice President Client Engagement jobs?

Cities with the most Vice President Client Engagement job openings:

What are the most commonly searched types of Client Engagement jobs?

The most popular types of Client Engagement jobs are:

What states have the most Vice President Client Engagement jobs?

States with the most job openings for Vice President Client Engagement jobs include:

Vice President Client Engagement jobs near you
Infographic showing various Vice President Client Engagement job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

Vice President Client Services

Sagility

Concord, NC

$129K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

62nd of 71 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Vice President Client Services,will be responsible for leading and optimizing our client services function on a global scale, driving client satisfaction, and ensuring the success of international client partnerships. They will provide strategic leadership, manage a diverse team of client services professionals, and develop and execute initiatives to enhance client experiences and maximize client success worldwide.

Job title:

Vice President Client Services

Job Description:

Education:

Bachelor's degree in business administration, healthcare management, or a related field

Experience:

15+ years experience in related field. Prior hospital experience and/or Revenue Cycle outsourcing vendor experience preferred

Mandatory Skills:

  • Proven experience in executive leadership roles within global client services or account management, with a focus on strategic planning and execution.

  • Demonstrated success in leading and developing high-performing teams across multiple regions.

  • Exceptional interpersonal and communication skills, with the ability to build trust, influence, and collaborate across diverse cultural and regional contexts.

  • Strong business acumen and strategic thinking, with the ability to drive global client success, identify growth opportunities, and navigate complex global client relationships.

  • Excellent problem-solving and conflict resolution abilities, with a customer-centric approach.

  • Proficiency in CRM software and other relevant tools.

  • In-depth knowledge of the healthcare industry, including its global trends, regulations, and best practices.

Roles & Responsibilities:

  • Provide strategic vision and leadership for the Client Services department, aligning it with the company's overall global growth plans and objectives.

  • Develop and execute comprehensive strategies and initiatives to enhance global client satisfaction, drive client success, and achieve business growth targets.

  • Collaborate with the executive team to shape the overall global strategy and ensure client services align with the organization's mission and values.

  • Understand clients' unique needs, goals, and challenges in different regions, and develop customized solutions to meet their evolving requirements.

  • Serve as the escalation point for complex global client issues, ensuring prompt and effective resolution while maintaining positive client relationships.

  • Oversee the delivery of exceptional client service globally, ensuring adherence to service level agreements (SLAs) and consistently exceeding client expectations.

  • Develop and implement processes, workflows, and best practices to optimize global service delivery, efficiency, and scalability.

  • Drive global client success, retention, and growth by proactively identifying opportunities for value creation and providing strategic guidance to global clients.

  • Collaborate with cross-functional teams, including sales and product teams, to identify and capitalize on upsell and cross-sell opportunities, and support global client expansion initiatives.

  • Monitor global client health, satisfaction levels, and business growth, and develop strategies to enhance global client engagement, loyalty, and revenue generation.

  • Collaborate closely with senior leadership, including the CEO and other executives, to align global client services with the overall global business strategy and goals.

  • Act as a key point of contact for global client-related matters, providing updates, insights, and recommendations to the executive team and board of directors.

  • Represent the company in global client-facing meetings, international conferences, and events, enhancing the company's reputation and fostering strategic global partnerships.

  • Attend Industry forum meetings to increase market awareness of Sagility Provider Solutions and its services.

Sagility Offers Competitive Benefits Including:

  • Medical

  • Dental

  • Vision

  • Life Insurance

  • Short-Term and Long-Term Disability

  • Flexible Spending Account

  • Life Assistance Program

  • 401K with employer contribution

  • PTO and Sick Time

  • Tuition Reimbursement

Join our team, we look forward to talking with you!

An Equal Opportunity Employer/Vet/Disability

Location:

Work@Home USAUnited States of America

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