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Veterinary Software Jobs in Tennessee (NOW HIRING)

Thrive Pet Healthcare

Veterinary Assistant

Knoxville, TN · On-site

$13.75 - $17.25/hr

Ability to learn veterinary software and equipment * Team-oriented mindset with a proactive approach to work * Ability to handle stressful situations with professionalism Physical Requirements

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Veterinary Software information

What are the typical daily responsibilities for someone working in a Veterinary Software position?

As a professional in a Veterinary Software role, your daily responsibilities often include developing, updating, and maintaining software that supports veterinary practices. You may also provide technical support and troubleshooting for users, engage in user testing and feedback collection, and collaborate with veterinarians and clinic staff to enhance system functionality. Additionally, you might handle data integration, ensure security compliance, and deliver end-user training. This position requires a balance of technical proficiency and strong communication skills, as you are often the bridge between technical teams and veterinary professionals.

What is a Veterinary Software job?

A Veterinary Software job involves developing, implementing, or supporting software solutions used in veterinary practices. Professionals in this role may work on practice management systems, electronic medical records (EMR), billing solutions, or client communication tools. They may be software developers, IT support specialists, or product managers focused on improving veterinary workflows. This role requires knowledge of both software development and the specific needs of veterinary clinics.

What are the key skills and qualifications needed to thrive in the Veterinary Software position, and why are they important?

To thrive in a Veterinary Software role, you need a background in software development or IT, coupled with knowledge of veterinary workflows and clinical practices. Familiarity with veterinary practice management software (e.g., AVImark, Cornerstone), database systems, and certifications in software engineering or health informatics are often required. Strong communication, problem-solving skills, and the ability to train and support veterinary staff are important soft skills. These capabilities help ensure that software solutions are user-friendly, efficient, and tailored to the unique needs of veterinary practices.

What are the most commonly searched types of Veterinary Software jobs in Tennessee? The most popular types of Veterinary Software jobs in Tennessee are:
What are popular job titles related to Veterinary Software jobs in Tennessee? For Veterinary Software jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Veterinary Software jobs in Tennessee look for? The top searched job categories for Veterinary Software jobs in Tennessee are:
What cities in Tennessee are hiring for Veterinary Software jobs? Cities in Tennessee with the most Veterinary Software job openings:
Veterinary Software jobs near you
Infographic showing various Veterinary Software job openings in Tennessee as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 100% In-person job distribution.

Veterinary Receptionist - Evenings

Animal Emergency & Specialty Center - Knoxville

Knoxville, TN • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Description
Animal Emergency & Specialty Center of Knoxville (AESC Knoxville) is seeking an experienced Evening Veterinary Client Service Representative (CSR) to join our growing emergency and specialty veterinary team.
As a premier emergency and specialty animal hospital, AESC Knoxville is committed to providing exceptional veterinary care and compassionate client support 24 hours a day. We are looking for a client-focused professional who thrives in a fast-paced environment and is passionate about helping pets and their families during critical moments.
At AESC Knoxville, our Client Service Representatives play a vital role in creating a positive experience for clients and patients. As the first point of contact for pet owners, you will provide compassionate support, exceptional customer service, and seamless communication between clients and our veterinary teams.
  • Evening shifts
  • Weekend availability required
  • Holiday rotation as needed
  • Flexible scheduling

Some of the responsibilities you will own in this role:
Client Service & Communication
  • Welcome clients and patients with professionalism, empathy, and compassion
  • Manage patient check-ins and check-outs efficiently
  • Answer phone calls and respond to client inquiries
  • Provide updates regarding patient status and treatment plans
  • Assist clients during emergency situations with calm and confidence
  • Maintain accurate patient and client records
  • Schedule appointments, specialty consultations, and referrals
  • Coordinate communication between veterinary staff and clients
  • Ensure all documentation is completed accurately and confidentially
  • Maintain a clean, organized, and professional reception area
  • Process invoices and payments accurately
  • Handle point-of-sale transactions and financial documentation
  • Collect payments and maintain accurate financial records
  • Assist clients with billing questions and payment options
  • Educate clients on treatment plans, discharge instructions, medications, and follow-up care
  • Provide guidance on preventative care recommendations
  • Address client concerns professionally and escalate issues when appropriate
  • Support pet owners through emergency and specialty care visits

Qualifications:
  • Minimum of 1 year of veterinary client service, veterinary receptionist, or veterinary customer service experience
  • Experience in an emergency veterinary hospital or specialty veterinary practice is preferred
  • Proven ability to deliver exceptional customer service in a fast-paced environment
  • Strong verbal and written communication skills
  • Excellent interpersonal and conflict-resolution abilities
  • Proficiency with veterinary software and point-of-sale systems
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize responsibilities effectively
  • Comfortable working in a busy emergency and specialty setting
  • High school diploma or equivalent required
  • Compassionate and client-focused mindset
  • Passion for animal health and veterinary medicine
  • Ability to remain calm under pressure
  • Strong teamwork and collaboration skills
  • Dependable, adaptable, and solution-oriented attitude

Benefits
  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development