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Veterinary Receptionist Jobs in Romeoville, IL (NOW HIRING)

Animal Medical Center

Be Seen First

Veterinary Receptionist

Orland Park, IL · On-site

$15 - $17.75/hr

We are looking for detail oriented receptionists offering excellent client service . Saturdays and ... We are looking for an associate who is excited about Veterinary Medicine, thrives on teaching ...

Animal Medical Center

Be Seen First

Veterinary Receptionist

Orland Park, IL · On-site

$15 - $17.75/hr

We are looking for detail oriented receptionists offering excellent client service . Saturdays and ... We are looking for an associate who is excited about Veterinary Medicine, thrives on teaching ...

NVA

Veterinary Receptionist

Elmhurst, IL · On-site

$16 - $20/hr

Employee discounts National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives ...

The Animal Hospital

Receptionist

Bolingbrook, IL · On-site

$15.50 - $20.50/hr

```html Receptionist Location: Bolingbrook, IL 60490 Job Overview We are seeking a friendly and ... Support the veterinary team by coordinating appointments, managing patient flow, and assisting with ...

CareVet

Receptionist

Bolingbrook, IL · On-site

$15.50 - $20.50/hr

Receptionist We are seeking a friendly and organized Receptionist to join our team in Bolingbrook ... Support the veterinary team by coordinating appointments, managing patient flow, and assisting with ...

The Animal Hospital

Receptionist

Bolingbrook, IL · On-site

$16 - $18/hr

```html Receptionist Location: Bolingbrook, IL 60490 Job Overview We are seeking a friendly and ... Support the veterinary team by coordinating appointments, managing patient flow, and assisting with ...

CareVet

Receptionist

Bolingbrook, IL

$16 - $18/hr

Bolingbrook, IL 60490Job Overview We are seeking a friendly and organized Receptionist to join our ... Support the veterinary team by coordinating appointments, managing patient flow, and assisting with ...

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Veterinary Receptionist information

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How much do veterinary receptionist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for veterinary receptionist in Romeoville, IL is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterinary receptionist?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What qualifications do you need to be a veterinary receptionist?

Veterinary receptionists typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience in customer service or administrative roles is beneficial, and familiarity with veterinary software can be advantageous. Certification is not usually required but can enhance job prospects.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

What does a veterinary receptionist do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What is a veterinary receptionist?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.
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Cities near Romeoville, IL with the most Veterinary Receptionist job openings:

Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,551 per year, or $16.1 per hour.

Veterinary Receptionist

Ness Exotic Wellness Center PC

Lisle, IL • On-site

$17/hr

Part-time

Posted 28 days ago

Job description

Veterinary Receptionist position available 
Customer service oriented receptionist for busy exotic animal/holistic care practice in Lisle. Candidates should have experience with multi-line telephones and client interactions of a typical veterinary office. Minimum requirements include a high school diploma, customer service, clerical and computer skills. This position includes days, evenings and rotational Saturday hours
Resumes can be submitted by email to Kevind.nessexotic@gmail.com

Job description:


The receptionist’s main responsibility is to be accurate and cheerful and to maintain a smooth, well-planned, and orderly flow of clients and patients.
General Accountabilities
Reception area

  • Greet clients and pets by name.
  • Maintain computer and workstation in clean and organized manner.
  • Inform clients of expected waiting time if the doctor(s) is(are) behind schedule and provide timely updates as needed.
  • Maintain the appearance and cleanliness of the waiting room and reception area.
  • Report any required repairs to the appropriate person.
  • Re-stock products, office supplies, client education materials, brochures, and so on.
  • Notify appropriate person of low inventory.
  • Clean windows in waiting area and doors & windows in entry foyer.
  • Maintain water feature, living plants, client magazines and other items in reception area.
  • Maintain water cooler and provided assortment of teas, hot cocoa and lemonade.
  • Working knowledge of point of purchase items and diets offered in order to address client questions and promote sale of said items.
  • Clean and stock client bathroom.
Phone

  • Receive all incoming calls.
  • Answer phone calls in a timely manner.
  • Minimize time that clients are kept on hold and check back regularly if having to wait.
  • Screen and direct calls to appropriate doctor or staff member.
  • Proficiently discern client and patient needs to optimize time taken on phone calls and schedule appointments appropriately to accommodate both the doctor schedule and client needs.
  • Obtain pertinent patient information in assessing emergency status prior to approaching doctor or technician about scheduling emergency visit.
  • Check voicemail messages first thing in the morning.
  • Check clinic email throughout the day and respond or forward to the appropriate party.
Schedule appointments

  • Maintain computerized appointment schedule according to hospital policy.
  • Check Demand Force in morning for requested appointments and contact client to verify appointment date and time.
  • Verify client contact information when making appointments.
  • Contact scheduled next day appointments with reminder of time and requirements, for example, stool samples for fecal tests.
  • Contact scheduled pre-surgery appointments with reminder of time and required care, for example, withholding food and water.
  • Send out annual reminder notices to clients.
Files and correspondence

  • Pull client charts for daily scheduled appointments. As clients arrive, update the existing file or collect necessary information to prepare a new file. Verify client contact information when checking into clinic, then update computer and paper record.
  • After client visit, update and re-file patient record and computer file. Complete all filing, including paid invoices, radiographs, lab reports, and correspondence.
  • Process records to and from referring hospitals.
  • Process all incoming faxes, mailed records or emails,
  • Prepare welcome letters, thank-you letters, condolences, and other correspondence for the doctor, practice manager, or client care coordinator’s signature.
  • Copy and mail (or fax) patient records at client request.
  • Use the computer software system to accurately and efficiently search for information.
  • Prepare Client Education packets and other business related paperwork.
  • Back Up computer software at end of day.
Financial responsibilities

  • Enter payments accurately.
  • Review invoices with clients and collect payments.
  • Take prepayments for Holistic Exam appointments and other prepaid services.
  • Take deposit for hospitalized or surgery patients.
  • Accurately prepare daily deposit slip for bank.
  • Process credit card transactions at end of day.
  • Close out end of day business transactions.
  • Balance cash drawer and petty cash after each shift.
Other Clinic Responsibilities

  • Clean and stock other bathrooms, break area and outside space according to staff schedule or as directed by management or supervisor.
  • Assist technicians with cleaning and preparation of exam rooms.
  • Process cremation forms for deceased patients being dropped off by clients.
  • Perform office related tasks as assigned by supervisor or management.
Job Qualifications
         Veterinary Receptionist experience preferred.
         Available to work nights and weekends
  • High school diploma/GED
  • Must have strong interpersonal skills and be capable of interacting with a diverse team of people with various backgrounds and interests.
  • Demonstrated strong proficiency using Microsoft Office products; client management software, with capable computer literacy.
  • Excellent organizational skills and ability to manage competing priorities.
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
  • Resourcefulness and flexibility.
  • High level of sound and independent judgment, reasoning, and discretion.
  • Excellent verbal and written communications skills and superior telephone manners.
Competencies
  • Ability to take initiative and problem solve
  • Excellent verbal and written communication skills
  • Excellent phone skills
  • Excellent organizational and prioritizing skills
  • Ability to present oneself as well as the company in a professional manner
  • Proficient in the use of a personal computer and corresponding programs, Internet literate
  • Attention to detail
  • Interpersonal skills and customer service skills required
  • Extensive Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook.
  • Knowledge of AviMark Veterinary software is preferred
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 30 pounds