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Receptionist At Veterinary Jobs in Romeoville, IL

NVA

Veterinary Receptionist

Elmhurst, IL · On-site

$16 - $20/hr

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts ... At National Veterinary Associates, we want to make sure your experience connecting with us is ...

Banfield Pet Hospital

Receptionist

Lombard, IL · On-site

$16.93 - $21.63/hr

At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is ...

Banfield

Receptionist

Downers Grove, IL · On-site

$16.93 - $21.63/hr

At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is ...

Banfield

Receptionist

Lombard, IL · On-site

$16.93 - $21.63/hr

At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is ...

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All JobsReceptionist At Veterinary JobsReceptionist At Veterinary Jobs in Romeoville, IL

Receptionist At Veterinary information

See Romeoville, IL salary details

$10

$16

$20

How much do receptionist at veterinary jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for receptionist at veterinary in Romeoville, IL is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.64 per hour, depending on experience, location, and employer.

What does a receptionist at a veterinary clinic do?

A receptionist at a veterinary clinic is responsible for greeting clients and their pets, scheduling appointments, answering phone calls, and handling administrative tasks such as processing payments and maintaining patient records. They serve as the first point of contact for clients, ensuring a welcoming and organized environment. Additionally, they may assist with managing communication between clients and veterinary staff, and help with basic questions regarding services or pet care policies.

What are the key skills and qualifications needed to thrive as a receptionist at a veterinary clinic?

To thrive as a Receptionist at a veterinary clinic, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often complemented by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you effectively communicate with pet owners and support the veterinary team. These skills are essential for ensuring smooth clinic operations, providing excellent client service, and maintaining a welcoming and efficient environment for both clients and their pets.

What do I need to be a veterinary receptionist?

To be a veterinary receptionist, you typically need strong communication and organizational skills, proficiency with scheduling and record-keeping software, and a friendly, professional demeanor. A high school diploma or equivalent is usually required, and experience with animals or in customer service can be beneficial. Some clinics may also prefer candidates with knowledge of veterinary terminology or certification in office administration.

Is it hard to be a veterinary receptionist?

Being a veterinary receptionist requires strong communication and organizational skills, as well as the ability to handle multiple tasks such as scheduling appointments and managing client interactions. The job can be physically and emotionally demanding due to busy environments and dealing with distressed pet owners, but it is generally manageable with proper training and experience.

What are some common challenges a receptionist at a veterinary clinic might face, and how can they be managed?

Receptionists at veterinary clinics often handle a high volume of calls, manage anxious pet owners, and coordinate appointments with a busy medical team. Balancing these responsibilities requires strong organizational skills and the ability to remain calm under pressure. Effective communication and empathy are essential for addressing client concerns and ensuring smooth daily operations. Building good relationships with both the veterinary staff and clients can help manage stressful situations and contribute to a positive work environment.

What is the difference between Receptionist At Veterinary vs Veterinary Technician?

AspectReceptionist At VeterinaryVeterinary Technician
CredentialsNo formal certification requiredLicensed or certified in veterinary technology
Work EnvironmentFront desk, customer service, administrative tasksClinical, medical procedures, patient care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, hospitals, research facilities
Common Search & Comparison IntentCustomer service, administrative rolesMedical support, animal care

The main difference is that a Receptionist At Veterinary handles front desk duties and customer interactions without requiring medical certifications, while a Veterinary Technician performs medical procedures and patient care with specialized training and licensing. Both roles are essential in veterinary settings but serve different functions within the industry.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and familiarity with veterinary software are important, and some employers may prefer previous customer service experience or certification in office administration.

What job categories do people searching Receptionist At Veterinary jobs in Romeoville, IL look for?

The top searched job categories for Receptionist At Veterinary jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Receptionist At Veterinary jobs?

Cities near Romeoville, IL with the most Receptionist At Veterinary job openings:

Receptionist At Veterinary jobs near you
Infographic showing various Receptionist At Veterinary job openings in Romeoville, IL as of June 2026, with employment types broken down into 56% Full Time, 24% Part Time, and 20% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,551 per year, or $16.1 per hour.

Veterinary Receptionist

Ness Exotic Wellness Center PC

Lisle, IL • On-site

$17/hr

Part-time

Posted 28 days ago

Job description

Veterinary Receptionist position available 
Customer service oriented receptionist for busy exotic animal/holistic care practice in Lisle. Candidates should have experience with multi-line telephones and client interactions of a typical veterinary office. Minimum requirements include a high school diploma, customer service, clerical and computer skills. This position includes days, evenings and rotational Saturday hours
Resumes can be submitted by email to Kevind.nessexotic@gmail.com

Job description:


The receptionist’s main responsibility is to be accurate and cheerful and to maintain a smooth, well-planned, and orderly flow of clients and patients.
General Accountabilities
Reception area

  • Greet clients and pets by name.
  • Maintain computer and workstation in clean and organized manner.
  • Inform clients of expected waiting time if the doctor(s) is(are) behind schedule and provide timely updates as needed.
  • Maintain the appearance and cleanliness of the waiting room and reception area.
  • Report any required repairs to the appropriate person.
  • Re-stock products, office supplies, client education materials, brochures, and so on.
  • Notify appropriate person of low inventory.
  • Clean windows in waiting area and doors & windows in entry foyer.
  • Maintain water feature, living plants, client magazines and other items in reception area.
  • Maintain water cooler and provided assortment of teas, hot cocoa and lemonade.
  • Working knowledge of point of purchase items and diets offered in order to address client questions and promote sale of said items.
  • Clean and stock client bathroom.
Phone

  • Receive all incoming calls.
  • Answer phone calls in a timely manner.
  • Minimize time that clients are kept on hold and check back regularly if having to wait.
  • Screen and direct calls to appropriate doctor or staff member.
  • Proficiently discern client and patient needs to optimize time taken on phone calls and schedule appointments appropriately to accommodate both the doctor schedule and client needs.
  • Obtain pertinent patient information in assessing emergency status prior to approaching doctor or technician about scheduling emergency visit.
  • Check voicemail messages first thing in the morning.
  • Check clinic email throughout the day and respond or forward to the appropriate party.
Schedule appointments

  • Maintain computerized appointment schedule according to hospital policy.
  • Check Demand Force in morning for requested appointments and contact client to verify appointment date and time.
  • Verify client contact information when making appointments.
  • Contact scheduled next day appointments with reminder of time and requirements, for example, stool samples for fecal tests.
  • Contact scheduled pre-surgery appointments with reminder of time and required care, for example, withholding food and water.
  • Send out annual reminder notices to clients.
Files and correspondence

  • Pull client charts for daily scheduled appointments. As clients arrive, update the existing file or collect necessary information to prepare a new file. Verify client contact information when checking into clinic, then update computer and paper record.
  • After client visit, update and re-file patient record and computer file. Complete all filing, including paid invoices, radiographs, lab reports, and correspondence.
  • Process records to and from referring hospitals.
  • Process all incoming faxes, mailed records or emails,
  • Prepare welcome letters, thank-you letters, condolences, and other correspondence for the doctor, practice manager, or client care coordinator’s signature.
  • Copy and mail (or fax) patient records at client request.
  • Use the computer software system to accurately and efficiently search for information.
  • Prepare Client Education packets and other business related paperwork.
  • Back Up computer software at end of day.
Financial responsibilities

  • Enter payments accurately.
  • Review invoices with clients and collect payments.
  • Take prepayments for Holistic Exam appointments and other prepaid services.
  • Take deposit for hospitalized or surgery patients.
  • Accurately prepare daily deposit slip for bank.
  • Process credit card transactions at end of day.
  • Close out end of day business transactions.
  • Balance cash drawer and petty cash after each shift.
Other Clinic Responsibilities

  • Clean and stock other bathrooms, break area and outside space according to staff schedule or as directed by management or supervisor.
  • Assist technicians with cleaning and preparation of exam rooms.
  • Process cremation forms for deceased patients being dropped off by clients.
  • Perform office related tasks as assigned by supervisor or management.
Job Qualifications
         Veterinary Receptionist experience preferred.
         Available to work nights and weekends
  • High school diploma/GED
  • Must have strong interpersonal skills and be capable of interacting with a diverse team of people with various backgrounds and interests.
  • Demonstrated strong proficiency using Microsoft Office products; client management software, with capable computer literacy.
  • Excellent organizational skills and ability to manage competing priorities.
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
  • Resourcefulness and flexibility.
  • High level of sound and independent judgment, reasoning, and discretion.
  • Excellent verbal and written communications skills and superior telephone manners.
Competencies
  • Ability to take initiative and problem solve
  • Excellent verbal and written communication skills
  • Excellent phone skills
  • Excellent organizational and prioritizing skills
  • Ability to present oneself as well as the company in a professional manner
  • Proficient in the use of a personal computer and corresponding programs, Internet literate
  • Attention to detail
  • Interpersonal skills and customer service skills required
  • Extensive Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook.
  • Knowledge of AviMark Veterinary software is preferred
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 30 pounds