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Veterinary Receptionist Customer Service Representative Jobs in Michigan

NVA

Customer Service Representative

Canton, MI · On-site

$15 - $16.50/hr

Hospital Manager / Veterinarian Part-Time/One Saturday per month Pay Range: $15-16.50 5750 N Lilley Rd, Canton Mi 48187 Position Summary The Customer Service Representative (CSR) serves as the first ...

Gateway Services Inc

$21 - $24/hr

Customer Service Representative/Route Service Representative - (BRAND) Location: Clifton, NJ ... You'll spend time both on the road serving veterinary clinics and inside the Care Center supporting ...

MedVet

Veterinary Receptionist - Evenings

Commerce, MI · On-site

$14.25 - $17/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

MedVet

Veterinary Receptionist - Evenings

Commerce, MI · On-site

$14.25 - $17/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

AmeriVet

Customer Service Representative

Clinton, MI · On-site

$15.75 - $21.50/hr

... (CSR) to join our team. As the first and last point of contact for our clients, this role is ... Coordinate effectively with veterinarians, technicians, and support staff to ensure smooth patient ...

Amerivet

Customer Service Representative

Clinton, MI · On-site

$15.75 - $21.50/hr

... (CSR) to join our team. As the first and last point of contact for our clients, this role is ... Coordinate effectively with veterinarians, technicians, and support staff to ensure smooth patient ...

Amerivet

Customer Service Representative

Allen Park, MI · On-site

$14.50 - $19.75/hr

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

AmeriVet

Customer Service Representative

Allen Park, MI · On-site

$14.50 - $19.75/hr

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

BreedAbove

Customer Service Representative

Ann Arbor, MI · On-site

$15/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

BreedAbove

Customer Service Rep

Ann Arbor, MI

$15/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Novi, MI · On-site

$12 - $14/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Sterling Heights, MI · On-site

$15 - $20.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

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All JobsVeterinary Receptionist Customer Service Representative JobsVeterinary Receptionist Customer Service Representative Jobs in Michigan

Veterinary Receptionist Customer Service Representative information

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

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Veterinary Receptionist Customer Service Representative jobs near you

Part Time Veterinary Receptionist

BluePearl Specialty and Emergency Pet Hospital

Auburn Hills, MI • On-site

$14.25 - $17/hr

Part-time

Posted 5 days ago

BluePearl rating

7.6

Company rating: 7.6 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

6th of 56 rated veterinary

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is hiring for Veterinary Receptionists!
  • Are you an excellent customer service professional?

  • Do you offer guidance, comfort, and support?

  • Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?

If you are seeking an opportunity with a team that inspires growth working in a collaborative environment, we want to hear from you.
At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.
As a Veterinary Receptionist:
  • You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.

  • You are always offering a friendly smile, strong eye contact and an approachable demeanor.

  • You are a compassionate listener.

  • You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.

  • You will assess immediately upon arrival each client's rare need, as well as the pet's general condition.

  • You will determine whether an emergency arrival is a "stat" versus "standard" emergency.

  • You will respond to non-patient calls or visitors and connect them to the appropriate team member.

  • You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.

  • You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.

  • You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.

Why BluePearl?
  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.

  • We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.

  • In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

  • Health and well-being resources to assist with stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management skills.

  • We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

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