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Veterinary Client Service Representative Jobs in Florida

Innovetive Petcare

Client Service Supervisor

Doral, FL

$24 - $26/hr

Are you an experienced Veterinary Receptionist, Lead CSR, Veterinary Client Service Representative, or Veterinary Front Desk Supervisor looking to take the next step in your career? Doral Centre ...

MedVet

Veterinary Client Service Representative

Jupiter, FL · On-site

$15.75 - $21.25/hr

Client Service Representative (CSR) Our Client Service Representatives have the first interaction ... This role requires practical knowledge of hospital organization, services, veterinary terminology ...

MedVet

Veterinary Client Service Representative

Jupiter, FL · On-site

$15.75 - $21.25/hr

Client Service Representative (CSR) Our Client Service Representatives have the first interaction ... This role requires practical knowledge of hospital organization, services, veterinary terminology ...

MedVet

Veterinary Client Service Representative

Jupiter, FL · On-site

$15 - $20.25/hr

Client Service Representative (CSR) Our Client Service Representatives have the first interaction ... This role requires practical knowledge of hospital organization, services, veterinary terminology ...

MedVet

Veterinary Client Service Representative

Jupiter, FL · On-site

$15.75 - $21.25/hr

Client Service Representative (CSR) Our Client Service Representatives have the first interaction ... This role requires practical knowledge of hospital organization, services, veterinary terminology ...

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Showing results 21-40

All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Florida

Veterinary Client Service Representative information

See Florida salary details

$7

$14

$20

How much do veterinary client service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for veterinary client service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are popular job titles related to Veterinary Client Service Representative jobs in Florida?

For Veterinary Client Service Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Veterinary Client Service Representative jobs in Florida look for?

The top searched job categories for Veterinary Client Service Representative jobs in Florida are:

Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Veterinary client Service Representative

Thrive Pet Healthcare

Tarpon Springs, FL • On-site

$14 - $18.75/hr

Full-time

Medical, Life, Retirement

Posted 12 days ago

Thrive Pet Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

24th of 52 rated veterinary

Job description

Description
Client Service Representative (CSR)
Saint Francis Pet Care Center
Do you love helping people and their pets? Saint Francis Pet Care Center is seeking a compassionate, energetic, and customer-focused Client Service Representative to join our team. Our CSRs are the heart of our hospital, creating positive experiences for clients while supporting our veterinary team in delivering outstanding patient care.
Responsibilities:
  • Greet clients and pets with warmth and professionalism.
  • Schedule appointments and manage a multi-line phone system.
  • Check patients in and out efficiently while maintaining accurate medical records.
  • Explain services, wellness plans, and payment options.
  • Process invoices and payments accurately.
  • Coordinate communication between clients, doctors, and the medical team.
  • Assist with administrative tasks, including email, reminders, and record management.
  • Maintain a clean, organized, and welcoming reception area.
  • Work collaboratively with the veterinary team to provide exceptional client service.

Qualifications:
  • Previous customer service experience required; veterinary or medical office experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable working in a fast-paced environment while maintaining attention to detail.
  • Proficient with computers and willing to learn veterinary practice management software.
  • Positive attitude, dependable work ethic, and a genuine love for people and animals.

You'll Grow with Us
Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
Benefits - our care in action
Thrive offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
• Competitive pay
• 401(k) with employer match
• Mental health resources, including easy access to therapy through Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Subsidized backup childcare and elder care
• Expert advice, support and network discounts for fertility and family planning
• FREE CE courses
• Pet perks and veterinary service discounts
• Student loan support tools and assistance
*Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.
About Thrive
Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people-through mentorship, leadership programs, continuing education, and well-being initiatives-so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, digital booking, Thrive PlusTM membership, HereFurYou Helpline, an online pharmacy and flexible financial options* make accessing quality care simpler- giving families the peace of mind their pets deserve. Learn more at thrivepetcare.com.
We welcome you to join our story and join where #WeThriveTogether.

What Thrive Pet Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Thrive Pet Healthcare

Sourced by ZipRecruiter

Thrive Pet Healthcare, located in Austin, TX, US, operates within the veterinary services industry, providing high-quality healthcare solutions for pets. The company offers an extensive range of pet care services, from vaccinations and routine exams to dental care and surgical procedures. Founded on the principle of making pet healthcare both affordable and convenient, Thrive Pet Healthcare has become an integral part of the pet care community, upholding this mission with unmatched dedication. They believe in providing comprehensive care that benefits the overall well-being of pets and have made substantial progress in incorporating advanced methodologies and equipment in their facilities.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

Year founded

2003

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