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Ezyvet Implementation information

What is the difference between Ezyvet Implementation vs Ezyvet Support Specialist?

AspectEzyvet ImplementationEzyvet Support Specialist
CredentialsTraining in software deployment, technical skillsCustomer service, technical troubleshooting
Work EnvironmentProject-based, on-site or remote setupHelp desk, remote support, client communication
Industry UsageImplementing veterinary practice management softwareProviding ongoing support and troubleshooting for users

While both roles involve working with Ezyvet software, Ezyvet Implementation focuses on deploying and configuring the system for new clients, whereas Ezyvet Support Specialist provides ongoing technical support and assistance to existing users.

Does Ezyvet Implementation offer training?

Ezyvet Implementation roles typically include training on the Ezyvet veterinary practice management software to ensure proper system setup and usage. Training sessions may be provided by the employer or through vendor resources, and familiarity with the software is often a requirement for the position.

What are popular job titles related to Ezyvet Implementation jobs in Florida?

For Ezyvet Implementation jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ezyvet Implementation jobs in Florida look for?

The top searched job categories for Ezyvet Implementation jobs in Florida are:

What cities in Florida are hiring for Ezyvet Implementation jobs?

Cities in Florida with the most Ezyvet Implementation job openings:

Ezyvet Implementation jobs near you

PIMS Implementation Specialist

American Veterinary Group

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

American Veterinary Group rating

5.4

Company rating: 5.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

41st of 56 rated veterinary

Job description

Description
Join Our Team as a PIMS Implementation Specialist – Tampa, FL (Hybrid)

The PIMS Implementation Specialist supports the daily management, optimization, and implementation of Practice Information Management Systems across our veterinary hospitals. Reporting to the Director of PIMS, this role connects hospital teams, technology partners, vendors, and the broader PIMS strategy.
The ideal candidate has veterinary field experience, understands hospital operations, and can independently manage support needs and implementation projects. This hands-on role requires strong problem solving, communication, training, and project coordination skills.

Key Responsibilities
  • Manage daily PIMS requests and troubleshoot system, configuration, workflow, integration, and user issues.
  • Serve as a resource for hospital teams and coordinate issue resolution with vendors and AVG.
  • Partner with AVG Operations and streamline configurations, workflows, standards, and processes across hospitals.
  • Support system updates, testing, configuration changes, and new functionality.
  • Identify recurring issues, recommend improvements, and escalate significant concerns to the Director of PIMS.
  • Maintain implementation plans, timelines, task lists, readiness requirements, risks, and status updates.
  • Assist with hospital setup, system configuration, user access, provider setup, and integration requirements.
  • Coordinate data mapping, cleansing, migration, testing, and validation against source systems and approved reports.
  • Document discrepancies, corrective actions, testing results, approvals, and unresolved risks.
  • Coordinate training, confirm hospital readiness, provide support during go live, and track issues through resolution.
  • Support third party laboratory, pharmacy, diagnostic, communication, marketing, loyalty, and reporting integrations.
  • Coordinate integration setup, testing, validation, documentation, and issue resolution with vendors and internal teams.
  • Validate converted data for completeness, accuracy, accessibility, and consistency with approved source records.
  • Assist with clinical, operational, and financial reporting and investigate variances following system changes.
  • Maintain clear validation records that support consistent execution and audit readiness.
  • Partner with the Director of PIMS to evaluate hospital workflows and identify opportunities to improve efficiency through technology.
  • Ensure configurations support scheduling, medical records, estimates, invoicing, treatment plans, pharmacy, inventory, diagnostics, provider setup, client communications, and reporting.
  • Help standardize workflows, item setup, inventory processes, pricing structures, and chargemaster practices where applicable.
  • Develop and maintain standard operating procedures, job aids, workflows, training resources, and implementation records.
  • Train hospital leaders and team members and translate technical concepts into clear, practical instructions.
  • Collaborate with hospital leadership, veterinary teams, Information Technology, vendors, and corporate departments.
  • Communicate progress, decisions, risks, and outstanding items while keeping assigned work on schedule.
  • Serve as a liaison between hospital users and technical teams and take ownership through resolution.


Skills, Knowledge & Expertise
  • ·Ability to travel up to 80 percent of the time for hospital implementations, training, workflow assessments, go live support, and stabilization activities.
  • Travel may include overnight stays and may vary based on project schedules and hospital needs.
  • Previous veterinary field experience and a strong understanding of veterinary hospital workflows.
  • Experience using and supporting a veterinary Practice Information Management System.
  • Experience implementing, administering, configuring, or optimizing technology in a veterinary environment.
  • Strong troubleshooting, problem solving, organization, communication, and project coordination skills.
  • Ability to manage multiple priorities, learn technology quickly, work independently, and take ownership.
  • Ability to collaborate effectively with hospital teams, leadership, vendors, and technical partners.
  • Ability to meet the travel requirements of the position.
  • Experience implementing or converting veterinary hospitals to a new PIMS in a multi site organization.
  • Experience with Vetspire, Cornerstone, Avimark, Impromed, ezyVet, Pulse, or similar veterinary software.
  • Experience with data migration, mapping, cleansing, integration setup, testing, validation, or conversion auditing.
  • Experience creating standard operating procedures, training materials, reporting processes, and standardized workflows.
  • Experience with veterinary inventory, item setup, chargemaster maintenance, or pricing structures.
  • Previous experience as a veterinary technician, practice manager, veterinary trainer, PIMS administrator, or similar role is a plus.



Job Benefits
Here’s what you can expect at AVG:
  • Competitive salary
  • Flexible work schedules to support work-life balance
  • Comprehensive group insurance including medical, dental, and vision
  • Paid Family Leave and Paid Parental Leave (including maternity & paternity)
  • Paid Time Off
  • One Life Balance Day for added flexibility
  • Pet Discounts to keep your furry family members covered
  • Retirement Savings Plan with employer match to help build your future
  • Employee Assistance Program (EAP) for mental health and wellbeing support
  • Career development resources may include:
    • Learning and development programs 
    • Tuition reimbursement
  • A vibrant, inclusive culture 
At AVG, you’re more than an employee, you are part of a community that values your whole self. We’re here to help you grow, thrive, and feel supported every step of the way.
If you’re passionate about payroll, thrive in a collaborative environment, and are ready to make a difference - we’d love to hear from you.

What American Veterinary Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About American Veterinary Group

Sourced by ZipRecruiter

Founded in 2015, American Veterinary Group (AVG) owns and operates a network of 120+ veterinary practices throughout the South that treat and protect over 75,000 pets annually. Our goal is to provide ongoing, in-person support to ease the burden of the day-to-day operations of veterinary practices, including in-office staff training, educational and marketing tools, and back office support. We deliver high touch practice management solutions to help veterinarians focus on the needs of their patients, instead of the needs of their business. We are animal lovers above all else, and operate with the motto, "pet first, client first".

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

Tampa, FL, US

Year founded

2015

Social media

Facebook

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