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Veterans Service Representative Jobs in Tennessee

U-Haul

Customer Service Representative

Collierville, TN · On-site

$14.25 - $19.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... or mental disability, veteran status, or any other basis protected by applicable federal ...

BlueScope Steel

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative BlueScope continues to build on our reputation of quality brands ... EEO: Employer/M/F/Disabled/Protected Veteran BlueScope is an equal opportunity employer. All ...

BlueScope Steel

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Customer Service Representative BlueScope continues to build on our reputation of quality brands ... EEO: Employer/M/F/Disabled/Protected Veteran BlueScope is an equal opportunity employer. All ...

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Veterans Service Representative information

See Tennessee salary details

$35.4K

$58.7K

$63.1K

How much do veterans service representative jobs pay per year?

As of Aug 21, 2026, the average yearly pay for veterans service representative in Tennessee is $58,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a veterans service representative?

Veterans Service Representatives (VSRs) are professionals who assist military veterans and their families in navigating benefits and services provided by the Department of Veterans Affairs (VA) and other organizations. They help veterans understand and apply for benefits such as healthcare, disability compensation, education, and housing assistance. VSRs review claims, gather evidence, and ensure all necessary documentation is submitted for the claims process. Their goal is to advocate for veterans and ensure they receive the benefits and support they are entitled to.

What does a veterans service representative do?

Veterans service representatives help veterans navigate the applications and procedures of the Veterans Services Administration to receive benefits and medical care. Programs available to veterans include job placement services, pensions, disability benefits, continuing education, healthcare, and housing. When applying for these benefits, the veterans service representative works with the applicant to ensure all required paperwork is submitted on time. As a veterans service representative, you track your client’s claims and advocate for their application to be reviewed and approved in a timely manner. Strong written and verbal communication skills, as well as clerical skills, are all critical to the job.

What are the key skills and qualifications needed to thrive as a veterans service representative, and why are they important?

To thrive as a Veterans Service Representative, you need a solid understanding of veterans’ benefits programs, strong analytical skills, and typically a bachelor's degree or equivalent experience in a related field. Familiarity with case management systems, claims processing software, and government databases is essential. Outstanding interpersonal communication, problem-solving abilities, and empathy set top performers apart in this role. These skills are crucial for accurately guiding veterans through complex benefit processes and ensuring they receive the support they deserve.

What are some common challenges faced by veterans service representatives when assisting clients, and how are they typically addressed?

Veterans Service Representatives often encounter challenges such as navigating complex benefit regulations, managing high caseloads, and communicating with clients who may be experiencing stress or frustration. To address these, representatives rely on thorough training in VA policies, utilize case management software for organization, and receive ongoing support from supervisors and colleagues. Collaboration with other departments and continuous professional development also help them stay updated on changes in regulations and improve client service.

What is the difference between Veterans Service Representative vs Claims Specialist?

AspectVeterans Service RepresentativeClaims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; specialized training or certification may be preferred
Work EnvironmentGovernment offices, veterans affairs agencies, community outreachInsurance companies, government agencies, claims processing centers
Employer & Industry UsageVeterans affairs, government agenciesInsurance, government, private sector
Common Search & Comparison IntentYesYes

The main difference between a Veterans Service Representative and a Claims Specialist lies in their focus areas. Veterans Service Representatives primarily assist veterans with benefits claims, providing guidance and advocacy within government agencies. Claims Specialists, on the other hand, handle insurance or benefits claims in various industries. Both roles require similar credentials and often work in government or related environments, but their specific duties and employer types differ.

More about Veterans Service Representative jobs

What are popular job titles related to Veterans Service Representative jobs in Tennessee?

For Veterans Service Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Veterans Service Representative jobs in Tennessee look for?

The top searched job categories for Veterans Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Veterans Service Representative jobs?

Cities in Tennessee with the most Veterans Service Representative job openings:

What are popular job titles related to Veterans Service Representative jobs in TN?

For Veterans Service Representative jobs in TN, the most frequently searched job titles are:

Veterans Service Representative jobs near you
Infographic showing various Veterans Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,694 per year, or $28.2 per hour.

Customer Service Representative

Waste Connections

Nashville, TN • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

29th of 91 rated recycling and waste

Job description

Waste Connections is looking for a Customer Service Representative to join the team in Nashville, zipcode 37210!
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
  • Accepting payments from customers, researching customer billing inquiries and updating customer account information.
  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

What we need from you:
  • 2 years of high volume Customer Service experience
  • Experience with Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills

What you'll get from us:
  • Competitive Compensation
  • 401(K) with company match; let us help you save for your future
  • Healthcare; Medical, Dental, Vision
  • Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
  • Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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