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Veterans Service Representative Jobs in Arizona (NOW HIRING)

Apex Service Partners

Customer Service Representative

Phoenix, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend ... veteran status, genetic information, or any other status protected by federal, state, or local law.

ACE Home Services

Customer Service Representative

Prescott, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend ... veteran status, genetic information, or any other status protected by federal, state, or local law.

ACE Home Services

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Looking to trade up to a better opportunity? ACE Home Services is ... veteran status, genetic information, or any other status protected by federal, state, or local law.

ACE Home Services

Customer Service Representative

Phoenix, AZ · Hybrid

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend ... veteran status, genetic information, or any other status protected by federal, state, or local law.

ACE Home Services

Customer Service Representative

Phoenix, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend ... veteran status, genetic information, or any other status protected by federal, state, or local law.

ACE Home Services

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend ... veteran status, genetic information, or any other status protected by federal, state, or local law.

ACE Home Services

Customer Service Representative

Prescott, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend ... veteran status, genetic information, or any other status protected by federal, state, or local law.

ACE Home Services

Customer Service Representative

Prescott, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend ... veteran status, genetic information, or any other status protected by federal, state, or local law.

Genuine Parts Company

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative II Under general supervision, the Customer Service Representative ... as a veteran, or any other protected characteristic. Gpc's policy is to recruit, hire, train ...

Addison Group

Customer Service Representative

Phoenix, AZ · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Location: Phoenix, AZ Industry: Healthcare Pay: $17.50/hour About ... a covered veteran in accordance with applicable federal, state and local laws. Addison Group ...

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Showing results 1-20

All JobsVeterans Service Representative JobsVeterans Service Representative Jobs in Arizona

Veterans Service Representative information

See Arizona salary details

$36.3K

$60.3K

$64.8K

How much do veterans service representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for veterans service representative in Arizona is $60,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $64,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterans service representative, and why are they important?

To thrive as a Veterans Service Representative, you need a solid understanding of veterans’ benefits programs, strong analytical skills, and typically a bachelor's degree or equivalent experience in a related field. Familiarity with case management systems, claims processing software, and government databases is essential. Outstanding interpersonal communication, problem-solving abilities, and empathy set top performers apart in this role. These skills are crucial for accurately guiding veterans through complex benefit processes and ensuring they receive the support they deserve.

What is the difference between Veterans Service Representative vs Claims Specialist?

AspectVeterans Service RepresentativeClaims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; specialized training or certification may be preferred
Work EnvironmentGovernment offices, veterans affairs agencies, community outreachInsurance companies, government agencies, claims processing centers
Employer & Industry UsageVeterans affairs, government agenciesInsurance, government, private sector
Common Search & Comparison IntentYesYes

The main difference between a Veterans Service Representative and a Claims Specialist lies in their focus areas. Veterans Service Representatives primarily assist veterans with benefits claims, providing guidance and advocacy within government agencies. Claims Specialists, on the other hand, handle insurance or benefits claims in various industries. Both roles require similar credentials and often work in government or related environments, but their specific duties and employer types differ.

How hard is it to become a Veterans Service Representative?

Becoming a Veterans Service Representative typically requires a high school diploma or equivalent, with many positions preferring or requiring a bachelor's degree in social work, public administration, or related fields. Candidates often need knowledge of veterans' benefits, strong communication skills, and experience with government or social service programs; some roles may require passing a civil service exam or obtaining relevant certifications. The difficulty varies depending on the specific agency and location, but generally involves meeting education, experience, and exam requirements.

What does a veterans service representative do?

Veterans service representatives help veterans navigate the applications and procedures of the Veterans Services Administration to receive benefits and medical care. Programs available to veterans include job placement services, pensions, disability benefits, continuing education, healthcare, and housing. When applying for these benefits, the veterans service representative works with the applicant to ensure all required paperwork is submitted on time. As a veterans service representative, you track your client’s claims and advocate for their application to be reviewed and approved in a timely manner. Strong written and verbal communication skills, as well as clerical skills, are all critical to the job.

What are some common challenges faced by veterans service representatives when assisting clients, and how are they typically addressed?

Veterans Service Representatives often encounter challenges such as navigating complex benefit regulations, managing high caseloads, and communicating with clients who may be experiencing stress or frustration. To address these, representatives rely on thorough training in VA policies, utilize case management software for organization, and receive ongoing support from supervisors and colleagues. Collaboration with other departments and continuous professional development also help them stay updated on changes in regulations and improve client service.

What is a veterans service representative?

Veterans Service Representatives (VSRs) are professionals who assist military veterans and their families in navigating benefits and services provided by the Department of Veterans Affairs (VA) and other organizations. They help veterans understand and apply for benefits such as healthcare, disability compensation, education, and housing assistance. VSRs review claims, gather evidence, and ensure all necessary documentation is submitted for the claims process. Their goal is to advocate for veterans and ensure they receive the benefits and support they are entitled to.
More about Veterans Service Representative jobs

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For Veterans Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Veterans Service Representative jobs in Arizona look for?

The top searched job categories for Veterans Service Representative jobs in Arizona are:

What cities in Arizona are hiring for Veterans Service Representative jobs?

Cities in Arizona with the most Veterans Service Representative job openings:

What are popular job titles related to Veterans Service Representative jobs in AZ?

For Veterans Service Representative jobs in AZ, the most frequently searched job titles are:

Veterans Service Representative jobs near you
Infographic showing various Veterans Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,263 per year, or $29 per hour.

Customer Service Representative - Veterans Services

Veterans Guardian VA Claim Consulting

Scottsdale, AZ • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Full-Time | In-Person | Scottsdale, AZ

Every Interaction Moves a Veteran Forward.

At Veterans Guardian, we help veterans pursue the disability benefits they've earned through their service.

As a Customer Service Representative at Veterans Guardian, you'll play a critical role in that mission by serving as the primary point of contact for veterans throughout their journey. You'll build relationships, coordinate communication, manage documentation, and ensure every veteran continues moving through the process with confidence.

This is more than a customer service position. It's a relationship-driven role where your organization, communication, and attention to detail directly impact the experience of the veterans we serve.

What You'll Do

As part of our Arizona team, you'll own an important stage of each veteran's journey by:

  • Serving as the primary point of contact for current veterans throughout their claims process
  • Managing inbound phone calls and responding to veteran questions with professionalism and empathy
  • Providing monthly check-ins and proactive updates to ensure veterans always know what comes next
  • Maintaining detailed client records and communication notes in Salesforce
  • Processing and organizing documentation to keep files accurate and complete
  • Coordinating appointments and communication across multiple departments
  • Monitoring your assigned workload to ensure veterans continue progressing through the process
  • Delivering an exceptional client experience through every interaction

Requirements

Who We're Looking For

We're looking for someone who enjoys helping people and takes pride in keeping things organized.

You'll be successful if you:

  • Build trust easily and communicate with confidence
  • Stay organized while managing multiple priorities
  • Enjoy solving problems and following through
  • Take ownership of your work and pay attention to detail
  • Thrive in a fast-paced, team-oriented environment
  • Want meaningful work where your efforts make a difference every day

Qualifications

  • Customer service, client success, hospitality, healthcare, banking, retail leadership, office administration, or call center experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and time management abilities
  • Comfortable using Microsoft Office and learning new technology
  • Salesforce or CRM experience is a plus
  • Military experience or familiarity with veterans is appreciated but not required

Benefits

Why Veterans Guardian?

At Veterans Guardian, every team member owns an important part of the veteran experience.

We believe every conversation matters, every follow-up has purpose, and every interaction helps move a veteran one step closer to receiving the benefits they've earned.

If you're looking for a career where your work has purpose, your contributions matter, and you'll be part of a team committed to serving those who served our country, we'd love to meet you.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Time Off
  • Paid Training
  • Career Growth Opportunities

Work Location

6991 E. Camelback Rd., Suite A-300
Scottsdale, AZ

Monday-Friday | 9:30 AM-6:00 PM

This is a full-time, 100% in-office position.