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Veterans Service Representative Jobs in Alabama (NOW HIRING)

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Oxford, AL · On-site

$12.75 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Dothan, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Vestavia Hills, AL · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Elberta, AL · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Auburn, AL · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Auburn, AL · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Florence, AL · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Vestavia Hills, AL · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Showing results 21-40

Veterans Service Representative information

See Alabama salary details

$35.3K

$58.6K

$63K

How much do veterans service representative jobs pay per year?

As of Sep 6, 2026, the average yearly pay for veterans service representative in Alabama is $58,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a veterans service representative?

Veterans Service Representatives (VSRs) are professionals who assist military veterans and their families in navigating benefits and services provided by the Department of Veterans Affairs (VA) and other organizations. They help veterans understand and apply for benefits such as healthcare, disability compensation, education, and housing assistance. VSRs review claims, gather evidence, and ensure all necessary documentation is submitted for the claims process. Their goal is to advocate for veterans and ensure they receive the benefits and support they are entitled to.

What does a veterans service representative do?

Veterans service representatives help veterans navigate the applications and procedures of the Veterans Services Administration to receive benefits and medical care. Programs available to veterans include job placement services, pensions, disability benefits, continuing education, healthcare, and housing. When applying for these benefits, the veterans service representative works with the applicant to ensure all required paperwork is submitted on time. As a veterans service representative, you track your client’s claims and advocate for their application to be reviewed and approved in a timely manner. Strong written and verbal communication skills, as well as clerical skills, are all critical to the job.

What are the key skills and qualifications needed to thrive as a veterans service representative, and why are they important?

To thrive as a Veterans Service Representative, you need a solid understanding of veterans’ benefits programs, strong analytical skills, and typically a bachelor's degree or equivalent experience in a related field. Familiarity with case management systems, claims processing software, and government databases is essential. Outstanding interpersonal communication, problem-solving abilities, and empathy set top performers apart in this role. These skills are crucial for accurately guiding veterans through complex benefit processes and ensuring they receive the support they deserve.

What are some common challenges faced by veterans service representatives when assisting clients, and how are they typically addressed?

Veterans Service Representatives often encounter challenges such as navigating complex benefit regulations, managing high caseloads, and communicating with clients who may be experiencing stress or frustration. To address these, representatives rely on thorough training in VA policies, utilize case management software for organization, and receive ongoing support from supervisors and colleagues. Collaboration with other departments and continuous professional development also help them stay updated on changes in regulations and improve client service.

What is the difference between Veterans Service Representative vs Claims Specialist?

AspectVeterans Service RepresentativeClaims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; specialized training or certification may be preferred
Work EnvironmentGovernment offices, veterans affairs agencies, community outreachInsurance companies, government agencies, claims processing centers
Employer & Industry UsageVeterans affairs, government agenciesInsurance, government, private sector
Common Search & Comparison IntentYesYes

The main difference between a Veterans Service Representative and a Claims Specialist lies in their focus areas. Veterans Service Representatives primarily assist veterans with benefits claims, providing guidance and advocacy within government agencies. Claims Specialists, on the other hand, handle insurance or benefits claims in various industries. Both roles require similar credentials and often work in government or related environments, but their specific duties and employer types differ.

What are popular job titles related to Veterans Service Representative jobs in Alabama?

For Veterans Service Representative jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Veterans Service Representative jobs?

Cities in Alabama with the most Veterans Service Representative job openings:

What are popular job titles related to Veterans Service Representative jobs in AL?

For Veterans Service Representative jobs in AL, the most frequently searched job titles are:

Infographic showing various Veterans Service Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $58,614 per year, or $28.2 per hour.

Customer Service Representative

SBM Management Services LP

Huntsville, AL • On-site

$13 - $14/hr

Full-time

Re-posted 25 days ago


SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

204th of 260 rated facilities management


Job description

Title:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday-Friday 7:00am-3:30pm

$13.00-$14.00 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.


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