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Vertical Cold Storage Jobs (NOW HIRING)

Vertical Cold Storage

CSR

Pooler, GA · On-site

$14.50 - $19.75/hr

Vertical Cold Storage is a leader in our industry, as well as an employer of choice because not only do we offer a competitive wage, but we offer a competitive benefits package that includes health ...

Vertical Cold Storage

Sr CSR

Indianapolis, IN · On-site

$18.50 - $25.25/hr

Vertical Cold Storage is a leader in our industry, as well as an employer of choice because not only do we offer a competitive wage, but we offer a competitive benefits package that includes health ...

Vertical Cold Storage LLC

CSR

Pooler, GA · On-site

$14.50 - $19.75/hr

Vertical Cold Storage is a leader in our industry, as well as an employer of choice because not only do we offer a competitive wage, but we offer a competitive benefits package that includes health ...

Vertical Cold Storage LLC

Sr CSR

Indianapolis, IN · On-site

$18.50 - $25.25/hr

Vertical Cold Storage is a leader in our industry, as well as an employer of choice because not only do we offer a competitive wage, but we offer a competitive benefits package that includes health ...

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How much do vertical cold storage jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for vertical cold storage in the United States is $37.50, according to ZipRecruiter salary data. Most workers in this role earn between $31.25 and $47.12 per hour, depending on experience, location, and employer.

What is a vertical cold storage?

A Vertical Cold Storage job typically involves managing and maintaining temperature-controlled storage facilities designed for perishable goods. Responsibilities may include monitoring inventory, ensuring proper refrigeration levels, and following safety regulations. Employees in this field often work in warehouses or distribution centers, handling food products or pharmaceuticals that require specific temperature conditions. The role may also involve operating specialized equipment, coordinating shipments, and maintaining cleanliness to prevent contamination.

What are the key skills and qualifications needed to thrive in the vertical cold storage position, and why are they important?

To thrive in a Vertical Cold Storage position, you need a solid foundation in warehouse operations, inventory management, and knowledge of safe food handling practices. Familiarity with warehouse management systems (WMS), forklift certification, and experience with cold storage equipment are typically required. Dependability, attention to detail, and effective teamwork are valuable soft skills in this environment. These skills ensure efficient, safe storage and distribution of temperature-sensitive goods while maintaining high quality and compliance standards.

What are the typical working conditions for a vertical cold storage role?

Vertical Cold Storage roles usually require employees to work in temperature-controlled environments, which can be consistently cold to ensure product freshness and safety. Team members often work on their feet for extended periods and may be responsible for operating equipment such as forklifts, pallet jacks, or automated storage systems. Collaboration with other warehouse staff, supervisors, and logistics teams is a daily part of the job to ensure timely and accurate handling of goods. While the cold environment can be challenging, most employers provide appropriate training, uniforms, and safety equipment to keep team members comfortable and safe. Over time, employees may find opportunities to advance into team lead or supervisory positions by gaining experience and demonstrating strong performance.

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Cities with the most Vertical Cold Storage job openings:

What states have the most Vertical Cold Storage jobs?

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Vertical Cold Storage jobs near you
Infographic showing various Vertical Cold Storage job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 49% Physical, and 51% Remote job distribution, with an average salary of $77,999 per year, or $37.5 per hour.

CSR

Pooler, GA • On-site

Vertical Cold Storage
Transportation and Warehousing • 201 - 500 employees

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Uninterrupted breaks

Learn more about Vertical Cold Storageexternal

$14.50 - $19.75/hr

Other

Medical, Retirement, PTO

Posted 17 days ago

Job description

Customer Service Representative

Are you an experienced customer service professional, then Vertical Cold Storage is looking for you to join our team!

Vertical Cold Storage is a leader in our industry, as well as an employer of choice because not only do we offer a competitive wage, but we offer a competitive benefits package that includes health and welfare benefits, 401k match, PTO, referral bonus and more.

Why Vertical Cold Storage needs you:

We need you to be responsible for customer satisfaction of assigned account activity ensuring transactions are processed accurately, timely, and within the Vertical Cold Storage established processes and procedures.

Essential Duties and Responsibilities:

  • Act as liaison between the warehouse and the customer. Maintain excellent working relationship with customers by responding to all inquiries, processing orders and handling complaints in a prompt, courteous and effective manner. Report any customer feedback to management including any sign of dissatisfaction.
  • Check drivers in/out and assign door in coordination with dock operation. Notify warehouse of arrival and schedule.
  • Ensure receipts for product are accurately entered in system following Vertical Cold Storage processes and procedures and customer instructions.
  • Finalize receipts to confirm counts match or discrepancy are verified and documented and product is accurately located in system.
  • Validate orders are accurately entered in accordance with Vertical Cold Storage processes and procedures as well as customer instructions and effectively communicated to warehouse staff and all affected personnel.
  • Ensure product is allocated to orders in line with customer's instructions and have been properly processed and shipped from WMS system.
  • Follow Vertical Cold Storage procedures ensuring customer is accurately billed for service in a timely fashion based on Vertical Cold Storage established tariff rates and any negotiated rates in effect for the customer.
  • Resolve problems by clarifying and determining issues, selecting and explaining the best solution to resolve issues, expediting correction or adjustment, and follow up to ensure resolution.
  • Prepare reports by collecting, analyzing, summarizing, and distributing information per customer and/or Vertical Cold Storage procedures.
  • Operate multiple phone line system ensuring expedient and courteous response.
  • Maintain inter and intra-departmental workflow by fostering a spirit of cooperation.
  • Maintain a safe working environment by following safety rules and regulations.
  • Support assigned duties of management to assist in the business of the facility

Job Qualifications - Education and Experience:

  • High school diploma or its equivalent
  • 2-3 years customer service or warehouse office experience
  • Prior warehouse/distribution experience preferred
  • Strong computer skills in Word, Excel, Outlook
  • Attention to detail
  • Problem solving abilities
  • Excellent communication skills with ability to read and write English

Physical Requirements:

  • Ability to sit for extended periods of time
  • Frequently required to bend, twist, use hands to finger, reach with hands and arms.
  • Occasional lifting of up to 20 pounds

Vertical Cold Storage is an EOE/M/F/D/V

Drug Free Workplace

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