AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every ...
AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every ...
AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every ...
AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every ...
Customer Service Representative
Villa Rica, GA · On-site
$13 - $17.50/hr
Customer Service Representative Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone ...
Customer Service Representative
Villa Rica, GA · On-site
$13 - $17.50/hr
Customer Service Representative Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone ...
SUMMARY: Responsible for the leadership, management, and oversight of all provider network compliance functions for Wisconsin NEMT operations, ensuring transportation providers meet contractual ...
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SUMMARY: Responsible for the leadership, management, and oversight of all provider network compliance functions for Wisconsin NEMT operations, ensuring transportation providers meet contractual ...
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Transportation Coordinator This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. Essential Functions ...
Transportation Coordinator This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. Essential Functions ...
Facility Outreach Manager
Washington, DC · On-site
SUMMARY: The outreach manager develops and maintains successful working relationships with the healthcare facilities and clinics that have patients/members with regularly scheduled NEMT t ESSENTIAL ...
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Facility Outreach Manager
Washington, DC · On-site
SUMMARY: The outreach manager develops and maintains successful working relationships with the healthcare facilities and clinics that have patients/members with regularly scheduled NEMT t ESSENTIAL ...
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SUMMARY Responsible for leading facility relations, community outreach, and stakeholder engagement initiatives throughout Wisconsin to support the effective delivery of Non-Emergency Medical ...
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SUMMARY Responsible for leading facility relations, community outreach, and stakeholder engagement initiatives throughout Wisconsin to support the effective delivery of Non-Emergency Medical ...
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Transportation Coordinator This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. Essential Functions ...
Transportation Coordinator This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. Essential Functions ...
SUMMARY: This position is responsible for receiving, investigating, compiling, and reporting service complaints and in assisting the Manager of Complaints and Grievances in all aspects of internal ...
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SUMMARY: This position is responsible for receiving, investigating, compiling, and reporting service complaints and in assisting the Manager of Complaints and Grievances in all aspects of internal ...
Apply Early
QRV Dispatch Supervisor
Villa Rica, GA · On-site
SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence ...
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QRV Dispatch Supervisor
Villa Rica, GA · On-site
SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence ...
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NET Driver
Villa Rica, GA · On-site
$39 - $51.50/hr
Medicaid Transportation Driver Drives NET vehicle to transport eligible Medicaid members to and from appointment. Essential Functions: * Perform assigned daily transports in safe and timely manner.
NET Driver
Villa Rica, GA · On-site
$39 - $51.50/hr
Medicaid Transportation Driver Drives NET vehicle to transport eligible Medicaid members to and from appointment. Essential Functions: * Perform assigned daily transports in safe and timely manner.
Customer Service Representative-Part-Time
Villa Rica, GA · On-site
$13 - $17.50/hr
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation ...
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Customer Service Representative-Part-Time
Villa Rica, GA · On-site
$13 - $17.50/hr
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation ...
Dispatcher
Villa Rica, GA · On-site
$17/hr
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
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Dispatcher
Villa Rica, GA · On-site
$17/hr
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
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Call Center Manager (WI)
Villa Rica, GA · On-site
SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service ...
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Call Center Manager (WI)
Villa Rica, GA · On-site
SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service ...
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Non-CDL Driver (NEMT) - ATHENS, GA
Athens, GA · Remote
$15/hr
SUMMARY: THE CANDIDATE FOR THIS POSITION MUST LIVE IN ATHENS, GA OR WITHIN 30 MINUTES. Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS:
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Non-CDL Driver (NEMT) - ATHENS, GA
Athens, GA · Remote
$15/hr
SUMMARY: THE CANDIDATE FOR THIS POSITION MUST LIVE IN ATHENS, GA OR WITHIN 30 MINUTES. Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS:
Apply Early
Arkansas QRV Driver
Little Rock, AR · On-site
SUMMARY: Looking for Drivers in or near Fayetteville, Searcy, Russellville Areas Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: * Perform ...
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Arkansas QRV Driver
Little Rock, AR · On-site
SUMMARY: Looking for Drivers in or near Fayetteville, Searcy, Russellville Areas Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: * Perform ...
Apply Early
SUMMARY: This position is responsible for receiving, investigating, compiling, and reporting service complaints and in assisting the Manager of Complaints and Grievances in all aspects of internal ...
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SUMMARY: This position is responsible for receiving, investigating, compiling, and reporting service complaints and in assisting the Manager of Complaints and Grievances in all aspects of internal ...
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SUMMARY: Responsibilities include interacting with providers to obtain compliance information, coordination of inspections. Other duties include filing, mailing, faxing, emailing, responding to ...
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SUMMARY: Responsibilities include interacting with providers to obtain compliance information, coordination of inspections. Other duties include filing, mailing, faxing, emailing, responding to ...
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Logistics Manager
Villa Rica, GA · On-site
Summary The Logistics Manager is responsible for overseeing the daily transportation operations of the Non-Emergency Medical Transportation (NEMT) company, ensuring efficient scheduling, resource ...
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Logistics Manager
Villa Rica, GA · On-site
Summary The Logistics Manager is responsible for overseeing the daily transportation operations of the Non-Emergency Medical Transportation (NEMT) company, ensuring efficient scheduling, resource ...
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Customer Service Representative-Indianapolis IN
Indianapolis, IN · On-site
$15.25 - $20.75/hr
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation ...
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Customer Service Representative-Indianapolis IN
Indianapolis, IN · On-site
$15.25 - $20.75/hr
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation ...
Apply Early
Verida information
What are the key skills and qualifications needed to thrive as a Verida blockchain developer, and why are they important?
To thrive as a Verida blockchain developer, you need strong programming skills in JavaScript/TypeScript, familiarity with decentralized identity protocols, and a solid understanding of blockchain technology, ideally with a degree in computer science or related field. Experience with the Verida SDK, smart contract platforms, and tools like Node.js, RESTful APIs, and Web3 libraries is typically required. Strong problem-solving abilities, attention to detail, and effective collaboration skills help set candidates apart in this innovative environment. These competencies are crucial for building secure, user-focused decentralized applications that leverage Verida’s data privacy and interoperability features.
What is a Verida?
Verida refers to a decentralized data network and platform that enables users and organizations to securely manage, store, and share personal data using blockchain technology. It provides tools for building decentralized applications (dApps) with privacy and data ownership at the forefront. Verida is designed to empower users to control their own digital identities and personal information, allowing for secure interactions between apps and users. The platform supports interoperability, data portability, and compliance with privacy regulations, making it valuable for developers and organizations focused on responsible data management.
What are some common challenges faced by professionals working in Verida roles within decentralized data management?
Professionals in Verida roles often encounter challenges related to ensuring data privacy and security while enabling decentralized access and interoperability. Navigating evolving compliance requirements, integrating with various blockchain networks, and addressing scalability concerns are frequent aspects of the job. Collaboration with cross-functional teams—including developers, privacy officers, and business analysts—is essential to create user-centric solutions that align with both technical and regulatory standards. Staying updated with industry best practices and emerging technologies is key for ongoing success in this dynamic environment.
What is the difference between Verida vs Data Analyst?
| Aspect | Verida | Data Analyst |
|---|---|---|
| Required Credentials | Blockchain, decentralized data management certifications | Statistics, data analysis, and visualization certifications |
| Work Environment | Blockchain projects, decentralized platforms | Corporate, finance, or tech companies analyzing data |
| Industry Usage | Emerging blockchain and decentralized data sectors | Finance, marketing, healthcare, and tech industries |
| Common Search/Comparison | Yes | Yes |
Verida focuses on decentralized data management within blockchain environments, requiring blockchain-related certifications. Data Analysts work primarily with data interpretation and visualization in various industries. While both roles involve data, Verida professionals specialize in blockchain data solutions, whereas Data Analysts focus on analyzing structured data for business insights.
More about Verida jobs
What cities are hiring for Verida jobs? Cities with the most Verida job openings:
What states have the most Verida jobs? States with the most job openings for Verida jobs include:
What job categories do people searching Verida jobs look for? The top searched job categories for Verida jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 25 days ago
Key responsibilities
Architect advanced vertical-specific enrichments and automated scoring processes across Voice, Chat, Email, and AI Agents to drive measurable ROI.
Own and execute POC/POV engagements, including requirements gathering, configuration, validation, and outcome presentation to prove technical viability for pilot customers.
Audit and resolve complex accuracy issues in voice and text analytics to eliminate false readings and ensure a high-performance data foundation.
Job description
About Us
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle-from handling customer conversations to supporting frontline teams and optimizing operations.
Each AI Agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.
Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.
Why Join Us
As a Sr. AI Interaction Designer, you are a lead "Builder" for our mission to bridge technical capability and business strategy. You will lead the design of intelligent interaction models for our most complex global enterprises, architecting the high-fidelity logic that allows these organizations to automate QA and measure ROI at scale. This is a role for a strategic architect who thrives at the forefront of the Conversation Intelligence revolution, transforming raw audio into sophisticated, actionable business intelligence. This role will report to the Director, AI Solutions & Delivery.
What You'll Be Doing
What You'll Bring To The Role
Why You'll Love It Here
Salary Range
The base salary compensation range targeted for this full-time position is $95,000 - $113,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.
#LI-REMOTE
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle-from handling customer conversations to supporting frontline teams and optimizing operations.
Each AI Agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.
Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.
Why Join Us
As a Sr. AI Interaction Designer, you are a lead "Builder" for our mission to bridge technical capability and business strategy. You will lead the design of intelligent interaction models for our most complex global enterprises, architecting the high-fidelity logic that allows these organizations to automate QA and measure ROI at scale. This is a role for a strategic architect who thrives at the forefront of the Conversation Intelligence revolution, transforming raw audio into sophisticated, actionable business intelligence. This role will report to the Director, AI Solutions & Delivery.
What You'll Be Doing
- Lead Interaction Architecture: Architect advanced vertical-specific enrichments and automated scoring processes across Voice, Chat, Email, and AI Agents to drive measurable ROI.
- Sophisticated Logic Design: Balance "rigid" logic for compliance with "nuanced" logic for sentiment and soft skills when designing automated QA for large enterprises.
- End-to-End POC Ownership: Own and execute POC/POV engagements, including requirements gathering, configuration, validation, and outcome presentation to prove technical viability for pilot customers.
- Pre-Sales Partnership: Support pre-sales engagements by partnering with Sales Engineers during customer discovery, demos, and evaluations to translate complex requirements into buildable AI configurations.
- Strategic ROI Correlation: Build interaction models that directly prove high-dollar ROI stories by correlating interaction data to Revenue, Retention, and Registration.
- Technical Accuracy & Audit: Audit and resolve complex accuracy issues in voice and text analytics to eliminate false readings and ensure a high-performance data foundation.
- Custom Demo Delivery: Design and deliver custom demos aligned to specific customer use cases across diverse verticals such as Healthcare, Financial Services, and Retail.
- Cross-Functional Collaboration: Partner with Deployment Managers, Sales, Product, and Engineering teams to support deal cycles and ensure customer success.
- Innovation & Thought Leadership: Provide thought leadership to optimize speech and text analytic configurations as the industry and AI capabilities evolve.
What You'll Bring To The Role
- Experience: 4+ years of experience in Conversation Intelligence or Speech Analytics, specifically identifying key points of interest within multi-channel contact center interactions.
- Advanced Logic Construction: Proficiency in translating unique customer business logic into sophisticated "points of interest" and automated scoring models for automated quality assurance.
- Proven Results: A demonstrated ability to correlate interaction data to tangible business outcomes like Revenue, Retention, and Compliance.
- Domain Expertise: Deep understanding of the contact center industry and common KPIs such as AHT, CSAT, FCR, and their correlation to broader business objectives.
- Technical Project Leadership: Strong project management skills to manage stakeholder expectations and communicate priorities, status, and progress across complex deal cycles.
- Communication & Influence: Excellent oral and written communication, presentation, and influencing skills to navigate discovery workshops and high-stakes stakeholder meetings.
- Autonomy & Adaptability: The ability to work independently and as a team player in a fast-paced, technology-driven environment to drive complex projects to completion.
Why You'll Love It Here
- Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership
- Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents
- Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best.
- Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work.
- 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings
- Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth
- Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs
- Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees
- Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.
Salary Range
The base salary compensation range targeted for this full-time position is $95,000 - $113,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.
#LI-REMOTE
About Observe.AI
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2017