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Valet Account Manager Jobs (NOW HIRING)

Peninsula Parking

Event Valet Manager

Daly City, CA · On-site

Prior experience working as a valet attendant and in parking management. We will not consider ... Available by phone during business and account operating hours for emerging issues * Develop and ...

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$29.5K

$65.8K

$106K

How much do valet account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for valet account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Valet Account Manager, and why are they important?

To thrive as a Valet Account Manager, you need strong organizational abilities, experience in client relationship management, and preferably a background in hospitality or parking operations. Familiarity with parking management software, scheduling tools, and CRM systems is typically required. Exceptional communication, leadership, and problem-solving skills help you provide excellent client service and effectively manage valet staff. These skills ensure smooth operations, high customer satisfaction, and successful account retention in a fast-paced environment.

What are some common challenges faced by Valet Account Managers when coordinating between clients and valet teams?

Valet Account Managers often face the challenge of balancing client expectations with operational realities, such as limited parking capacity or fluctuating staffing needs. They must proactively communicate any potential issues, such as event surges or weather-related disruptions, to both clients and valet attendants. Building strong relationships with both parties, staying organized, and quickly resolving problems are essential to maintaining high service standards and client satisfaction.

What does a Valet Account Manager do?

A Valet Account Manager oversees the valet parking operations for a specific client or set of accounts, ensuring a high level of service and efficient parking logistics. They are responsible for managing staff, handling client relationships, addressing customer concerns, and ensuring all procedures meet company standards. This role often involves scheduling, training, budgeting, and sometimes participating in business development activities. The Valet Account Manager acts as the main point of contact between the client and the valet service provider, ensuring smooth operations and client satisfaction.

What is the difference between Valet Account Manager vs Customer Service Representative?

AspectValet Account ManagerCustomer Service Representative
Required CredentialsRelevant experience in account management, sometimes certifications in customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentOffice settings, client meetings, account oversightCall centers, retail, or service counters
Employer & Industry UsageFinancial services, hospitality, or retail companiesRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, problem resolution

The Valet Account Manager focuses on managing client accounts, maintaining relationships, and ensuring service delivery, often requiring experience in account management. Customer Service Representatives primarily handle customer inquiries and support, usually with less specialized credentials. While both roles involve client interaction, the Valet Account Manager has a broader scope in account oversight, making it distinct in responsibilities and skills.

More about Valet Account Manager jobs
What cities are hiring for Valet Account Manager jobs? Cities with the most Valet Account Manager job openings:
What states have the most Valet Account Manager jobs? States with the most job openings for Valet Account Manager jobs include:
What job categories do people searching Valet Account Manager jobs look for? The top searched job categories for Valet Account Manager jobs are:
Valet Account Manager jobs near you
Infographic showing various Valet Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 22% Full Time, 17% Part Time, 52% Temporary, 1% Contract, and 7% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Assistant Account Manager - Parking Operations

Propark Mobility

San Francisco, CA • On-site

$78K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Propark Mobility rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 12 rated car parking

Job description

-

Por favor, desplazate hacia abajo para ver la version en espanol

Assistant Valet Manager - Hotel 

Salary: $78,000 to $82,000 Annually (Commensurate with Experience)

Location: Fisherman's Wharf San Francisco, CAStatus: Full-TimeSchedule: Must be available for weekends & holidays

Work Modality: On-Site

About the Role

We're looking for a natural leader who can bring together great service, strong organization, and hands-on teamwork. As the Assistant Valet Manager, you'll help oversee day-to-day valet and parking operations at a luxury hotel property-ensuring smooth traffic flow, exceptional guest service, and a clean, safe, well-run facility.

This role blends hospitality, leadership, and operational management. You'll support frontline staff, solve problems in real time, and help create a welcoming experience that reflects our approachable luxury philosophy.

What You'll Do

Lead & Support the Team

  • Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants, and maintenance personnel
  • Provide ongoing customer service training for all employees
  • Assist with training new hires-cashiers, valets, and shuttle drivers
  • Make meaningful recommendations regarding hiring, performance reviews, discipline, and termination decisions
  • Fill in for frontline associates when necessary
  • Serve as acting Account Manager when needed (including weekends or second shift coverage)

Guest Service & Problem Solving

  • Handle customer complaints and day-to-day operational challenges
  • Act as a liaison between guests, staff, and management
  • Serve as the primary point of contact for vehicle damage claims; ensure each case is fully completed and documented

Operations & Safety

  • Patrol and monitor safety, cleanliness, and functionality of the parking garage and surrounding areas
  • Support shuttle fleet upkeep, preventative maintenance, and repair coordination
  • Ensure compliance with all company and client policies and procedures

Administrative & Financial Support

  • Process cash receipts and compile bank deposits for bookkeeper revenue reports
  • Safeguard deposits and ensure all revenue is accurate
  • Assist with reviewing work schedules to ensure proper staffing coverage
  • Support reconciliation of time cards and payroll submission
  • Assist the manager with administrative tasks
  • Prepare reports, surveys, forecast or special projects as assigned

What's in It for You

  • We promote from within - grow your career here!
  • Free parking
  • Paid holidays & wellness time
  • Employee Assistance Program (EAP) - confidential 24/7 support + 3 free counseling sessions per household member
  • FT Employees:
    • Paid vacation
    • Extra paid day off on your birthday
    • Full benefits package: medical, HSA/FSA, dental, vision, commuter benefits, pet insurance, supplemental insurances, and 401(k)
  • Seven (7) paid holidays:New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
  • (PT, PT Seasonal, FT Seasonal, or OC positions are not eligible for health benefits)

Must-Haves

  • Supervisory experience in parking, hospitality, transportation, or customer service
  • Strong leadership with a hands-on, "roll-up-your-sleeves" mindset
  • Honest, organized, thoughtful, and dependable
  • Excellent written and conversational communication skills
  • Flexible availability-weekends and holidays required
  • Resourceful and decisive; comfortable with fast-paced environments
  • Genuine people skills and a natural ability to create positive interactions
  • A growth mindset-you see challenges as opportunities

Good-to-Haves

  • Experience in parking operations, shuttle fleet management, or valet services
  • Hospitality background or guest-service-focused experience
  • Progressive supervisory experience overseeing frontline teams
  • Familiarity with scheduling and payroll processes

*This list is not all-inclusive. The full job description will be provided at your interview.

*** Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify in AZ, CO, FL, and UT. Following acceptance of your offer, we will verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation

Subgerente de Valet - Hotel de Lujo

  • Salario: $75,000 a $82,000 anuales (segun experiencia)

  • Ubicacion: Monterey, CA

  • Tipo de puesto: Tiempo completo

  • Horario: Debe estar disponible fines de semana y dias festivos

  • Modalidad de trabajo: Presencial

Acerca del puesto:Buscamos un lider natural que combine excelente servicio, organizacion y trabajo en equipo. Como Subgerente de Valet, supervisara las operaciones diarias de valet y estacionamiento en un hotel de lujo, asegurando flujo de trafico eficiente, servicio excepcional a los huespedes y un entorno limpio, seguro y bien gestionado.

Este puesto combina hospitalidad, liderazgo y gestion operativa. Apoyara al personal de primera linea, resolvera problemas en tiempo real y ayudara a crear una experiencia acogedora que refleje nuestra filosofia de lujo accesible.

Responsabilidades principales:

Liderar y apoyar al equipo:

  • Supervisar y gestionar a todos los asociados de primera linea, incluidos supervisores, cajeros, valets, asistentes y personal de mantenimiento.

  • Proporcionar capacitacion continua en servicio al cliente a todos los empleados.

  • Ayudar con la formacion de nuevos empleados: cajeros, valets y conductores de shuttle.

  • Hacer recomendaciones significativas sobre contratacion, evaluaciones de desempeno, disciplina y decisiones de terminacion.

  • Cubrir funciones de asociados de primera linea cuando sea necesario.

  • Actuar como Gerente de Cuenta cuando sea necesario (incluyendo fines de semana o segundo turno).

Servicio al huesped y resolucion de problemas:

  • Manejar quejas de clientes y desafios operativos diarios.

  • Servir como enlace entre huespedes, personal y gerencia.

  • Ser el contacto principal para reclamaciones por danos a vehiculos; asegurar que cada caso este completo y documentado.

Operaciones y seguridad:

  • Supervisar seguridad, limpieza y funcionalidad del estacionamiento y areas circundantes.

  • Apoyar el mantenimiento de la flota de shuttles, mantenimiento preventivo y coordinacion de reparaciones.

  • Asegurar el cumplimiento de todas las politicas y procedimientos de la empresa y del cliente.

Apoyo administrativo y financiero:

  • Procesar recibos de efectivo y compilar depositos bancarios para los informes de ingresos.

  • Proteger los depositos y garantizar que todos los ingresos sean precisos.

  • Revisar horarios de trabajo para asegurar cobertura adecuada.

  • Apoyar la conciliacion de tarjetas de tiempo y envio de nomina.

  • Ayudar al gerente de oficina con tareas administrativas.

  • Preparar informes, encuestas o proyectos especiales segun se asignen.

Beneficios:

  • Promocionamos desde dentro: crece tu carrera con nosotros!

  • Estacionamiento gratis.

  • Horario flexible.

  • Dias festivos pagados y tiempo para bienestar (Wellness).

  • Programa de Asistencia al Empleado (EAP) - apoyo confidencial 24/7 + 3 sesiones de consejeria gratuitas por cada miembro del hogar.

  • Empleados de tiempo completo:

    • Vacaciones pagadas.

    • Dia libre adicional pagado en tu cumpleanos.

    • Paquete completo de beneficios: medico, HSA/FSA, dental, vision, beneficios de transporte, seguro para mascotas, seguros suplementarios y 401(k).

  • Siete (7) dias festivos pagados: Ano Nuevo, Dia de los Caidos, Dia de la Independencia, Dia del Trabajo, Accion de Gracias, Navidad y Cumpleanos (dia flotante).

  • Los puestos de medio tiempo, temporal o bajo demanda no son elegibles para beneficios de salud.

Requisitos indispensables:

  • Experiencia supervisando en estacionamiento, hospitalidad, transporte o servicio al cliente.

  • Liderazgo solido con actitud practica y manos a la obra.

  • Honesto/a, organizado/a, reflexivo/a y confiable.

  • Excelentes habilidades de comunicacion escrita y verbal.

  • Disponibilidad flexible - fines de semana y dias festivos requeridos.

  • Capacidad de resolucion de problemas y adaptacion a entornos rapidos.

  • Habilidades interpersonales genuinas y capacidad natural para crear interacciones positivas.

  • Mentalidad de crecimiento: ver los desafios como oportunidades.

Deseable:

  • Experiencia en operaciones de estacionamiento, gestion de flotas de shuttle o servicios de valet.

  • Experiencia en hospitalidad o servicio al cliente.

  • Experiencia supervisando equipos de primera linea.

  • Familiaridad con procesos de programacion de horarios y nomina.

Esta lista no es exhaustiva. La descripcion completa del puesto se proporcionara durante la entrevista.Estacionamiento gratuito mientras trabaje en su ubicacion asignada de Propark.

Propark es un Empleador de Igualdad de Oportunidades (EOE).

  • Los candidatos calificados son considerados para empleo sin importar edad, raza, color, religion, sexo, origen nacional, orientacion sexual, discapacidad o estatus de veterano.

  • Si necesita asistencia o ajuste durante el proceso de solicitud debido a una discapacidad, esta disponible a peticion. Ningun solicitante sera penalizado por solicitarlo.

Por favor visite el portal corporativo de carreras de Propark para ver nuestro Aviso CPRA y Politica de Privacidad para el estado de California. Esta politica tambien se enviara por correo electronico al recibir su solicitud.

Por favor, visite el portal de carreras corporativas de Propark para ver nuestro Aviso de Participacion en E-Verify. Propark Mobility participa en E-Verify en AZ, CO, FL y UT. Despues de aceptar su oferta de empleo, verificaremos su elegibilidad para trabajar a traves del programa federal E-Verify. Aviso de Participacion en E-Verify.

Employment Type: FULL_TIME

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