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Vacation Rental Virtual Assistant Jobs in Wisconsin

TJO 10 X 10 MANAGEMENT, L.P.

Rental Center

Warrens, WI · On-site

$12 - $14/hr

Restock supplies and ensure life jackets are clean and in good condition * Assist with crowd flow ... Opportunities to interact with families and help create unforgettable vacation experiences * Hands ...

U-Haul

Rental Agent

Wauwatosa, WI · On-site

Paid holidays, vacation, and sick days,if eligible * Life insurance * MetLaw Legal program ... Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ...

U-Haul

Rental Agent

Wauwatosa, WI · On-site

Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program ... Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ...

U-Haul

Rental Agent

Madison, WI · On-site

Paid holidays, vacation, and sick days,if eligible * Life insurance * MetLaw Legal program ... Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ...

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Vacation Rental Virtual Assistant information

What is a vacation rental virtual assistant?

Vacation rental virtual assistants are remote professionals who help property owners and managers with the day-to-day operations of vacation rental properties. Their tasks can include handling guest communications, managing bookings, coordinating cleaning schedules, updating listings, and providing customer support. By taking care of these administrative and operational duties, virtual assistants allow property owners to focus on growing their business while ensuring guests have a smooth experience. They work from anywhere, using digital tools to manage multiple properties efficiently.

What are the key skills and qualifications needed to thrive as a vacation rental virtual assistant?

To thrive as a Vacation Rental Virtual Assistant, you need strong organizational skills, attention to detail, and experience with property management or hospitality support, often supported by a background in administrative work. Familiarity with booking platforms like Airbnb, VRBO, and property management systems (PMS), as well as proficiency in tools like Slack, Google Workspace, and calendar management software, is typical. Excellent communication, problem-solving abilities, and flexibility in handling guest inquiries and issues distinguish top performers. These skills and qualities are crucial for ensuring smooth operations, high guest satisfaction, and efficient management of multiple properties remotely.

How does a vacation rental virtual assistant typically collaborate with property owners and guests?

As a Vacation Rental Virtual Assistant, you’ll regularly coordinate with property owners to manage bookings, communicate guest inquiries, and resolve issues promptly. You’ll often act as the main point of contact for guests, handling tasks such as responding to questions, scheduling cleanings, and ensuring smooth check-ins and check-outs. Effective collaboration hinges on clear communication and using property management platforms, enabling you to keep both owners and guests informed and satisfied. This role requires strong organizational skills, customer service orientation, and adaptability to changing schedules or guest needs.

What is the difference between Vacation Rental Virtual Assistant vs Property Manager?

AspectVacation Rental Virtual AssistantProperty Manager
CredentialsBasic administrative skills, possibly certifications in hospitality or adminReal estate or property management licenses, certifications often preferred
Work EnvironmentRemote, online support for multiple propertiesOn-site or remote, overseeing daily property operations
Employer & IndustryVacation rental companies, hosts, online platformsProperty management firms, real estate companies, individual owners
Common TasksBooking management, guest communication, calendar updatesMaintenance coordination, tenant relations, rent collection

While both roles support vacation rental operations, a Vacation Rental Virtual Assistant primarily handles administrative and online tasks remotely, whereas a Property Manager oversees the physical and operational aspects of rental properties, often on-site or with broader responsibilities.

What are popular job titles related to Vacation Rental Virtual Assistant jobs in Wisconsin?

For Vacation Rental Virtual Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Vacation Rental Virtual Assistant jobs in Wisconsin look for?

The top searched job categories for Vacation Rental Virtual Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Vacation Rental Virtual Assistant jobs?

Cities in Wisconsin with the most Vacation Rental Virtual Assistant job openings:

Vacation Rental Virtual Assistant jobs near you

Construction Office Coordinator & Dispatcher

Sturtevant, WI • On-site

Mr. Handyman of Racine County
See more jobs at Mr. Handyman of Racine Countyexternal

$21 - $25/hr

Other

Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Manage technician schedules, dispatching field staff efficiently and building daily routes to maximize job completion and minimize drive time.

  • Serve as the primary office liaison for field staff, answering scope questions, resolving job site roadblocks, and reallocating resources in real time.

  • Oversee administrative paperwork including tracking accounts receivable, processing customer payments, and managing job-related documentation.

Job description

About the Role

Mr. Handyman of Racine County is seeking an experienced Office Professional & Service Dispatcher with a strong, proven background in residential or commercial construction. In this critical role, you will serve as the operational backbone of our business—managing technician schedules, dispatching field staff efficiently, collaborating seamlessly with off-site virtual assistants, translating complex job scopes into accurate over-the-phone estimates, and keeping essential administrative paperwork running smoothly.

If you understand trades, thrive on keeping daily schedules running smoothly, and possess strong administrative and communication skills, this is the position for you.


Key Responsibilities

  • Schedule Dispatching & Logistics: Efficiently build, optimize, and manage daily routes and schedules for our Service Professionals to maximize job completion and minimize drive time.
  • Technician Management & Support: Act as the primary office liaison for field staff via phone and Microsoft Teams—answering scope questions, resolving job site roadblocks, and reallocating resources in real time.
  • Virtual Assistant Coordination: Collaborate directly with our Virtual Assistant (VA) team on daily intake, administrative workflows, and operational communication to keep office functions seamless.
  • Customer Estimates & Inquiries: Leverage your construction expertise to evaluate customer project descriptions, clarify scopes of work, and provide accurate rough pricing or bids over the phone.
  • Administrative & Financial Paperwork: Oversee essential daily administrative documentation, including tracking Accounts Receivable (A/R), processing customer payments, and managing completed job paperwork such as NSP (National Service Provider) sign-off sheets and compliance forms.
  • Clear Customer Expectations: Communicate effectively with customers regarding arrival windows, project timelines, and scope requirements to ensure a seamless service experience.
  • System Management: Maintain precise records and job status updates across our scheduling and job management software.

Qualifications

  • Proven Construction Background: Strong, practical knowledge of residential repairs, carpentry, drywall, plumbing, electrical, and general remodeling scopes.
  • Dispatching & Administrative Expertise: Experience coordinating field crews, managing service routes, handling office logistics, and managing accounts receivable/billing paperwork.
  • Team & Virtual Coordination: Strong ability to communicate effectively with remote/virtual assistants and remote team members to keep tasks moving forward smoothly.
  • Tech & Software Proficiency: Proficient with Microsoft Teams, Microsoft Office (Excel/Word), and web-based scheduling/job management software.
  • Estimation Capability: Confident in assessing job requirements and delivering phone estimates/bids.
  • Communication & Leadership: Excellent phone demeanor, professional written communication skills, and the confidence to support field technicians effectively.
  • Requirements: 8+ years of office or customer-facing experience, local residency, and ability to pass a background check.

Pay & Benefits

  • Pay Range: $21.00-$25.00 per hour (commensurate with experience)
  • Schedule: Monday – Friday day shift (NO weekends or evenings)
  • Benefits: Paid vacation, paid holidays, and 401(k) with company match
  • Environment: Stable, professional work environment with a team that values your industry experience.

About Us

At Mr. Handyman, we pride ourselves on exceptional quality, reliability, and professionalism. Our office team ensures that both our field technicians and our clients receive top-tier support—delivering our "Done Right Promise" from the very first call to final job sign-off.