The Role As a UX / Product Research & Strategy Lead you'll drive the strategic direction of the experience, owning the research programme that underpins product vision and direction. Building on all ...
The Role As a UX / Product Research & Strategy Lead you'll drive the strategic direction of the experience, owning the research programme that underpins product vision and direction. Building on all ...
UI/UX Lead - Dallas, TX
Dallas, TX · On-site
$165K/yr
UX/UI Lead We are looking for a visionary and strategic UX Lead to drive user experience design across our digital products. As a UX Lead, you will guide a team of UX/UI designers and researchers to ...
UI/UX Lead - Dallas, TX
Dallas, TX · On-site
$165K/yr
UX/UI Lead We are looking for a visionary and strategic UX Lead to drive user experience design across our digital products. As a UX Lead, you will guide a team of UX/UI designers and researchers to ...
Experience Strategy Lead
Cleveland, OH · On-site
Cleveland, OH (Onsite) Duration: 6 Months • Experience: 15+ years in User Experience Design ... UX design strategies. • Conduct user research (interviews, surveys, usability testing). • ...
Experience Strategy Lead
Cleveland, OH · On-site
Cleveland, OH (Onsite) Duration: 6 Months • Experience: 15+ years in User Experience Design ... UX design strategies. • Conduct user research (interviews, surveys, usability testing). • ...
UX Strategist/Designer
Jupiter, FL · On-site
... research, strategy, and design for complex digital and enterprise products, translating user needs, business goals, and technical constraints into intuitive experiences. UX / LLM / AI / FIGMA ...
UX Strategist/Designer
Jupiter, FL · On-site
... research, strategy, and design for complex digital and enterprise products, translating user needs, business goals, and technical constraints into intuitive experiences. UX / LLM / AI / FIGMA ...
UX/UI Designer - Journeyman
Columbia, MD · On-site
Key Duties • Implements UX strategy and vision across a large portfolio, ensuring consistent and high-quality user experiences • Maintains a comprehensive design system to drive consistency ...
UX/UI Designer - Journeyman
Columbia, MD · On-site
Key Duties • Implements UX strategy and vision across a large portfolio, ensuring consistent and high-quality user experiences • Maintains a comprehensive design system to drive consistency ...
UI UX Designer
Boston, MA · On-site
$70 - $80/hr
They are comfortable moving between strategic vision and implementation detail and are relentlessly ... User experience * Business transformation * Data strategy * AI-enabled development * Integration ...
UI UX Designer
Boston, MA · On-site
$70 - $80/hr
They are comfortable moving between strategic vision and implementation detail and are relentlessly ... User experience * Business transformation * Data strategy * AI-enabled development * Integration ...
UX/UI Lead We are looking for a visionary and strategic UX Lead to drive user experience design across our digital products. As a UX Lead, you will guide a team of UX/UI designers and researchers to ...
UX/UI Lead We are looking for a visionary and strategic UX Lead to drive user experience design across our digital products. As a UX Lead, you will guide a team of UX/UI designers and researchers to ...
Director - Head of UX
Las Vegas, NV · On-site
Company Description As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage ...
Director - Head of UX
Las Vegas, NV · On-site
Company Description As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage ...
UX User Experience Designer
Chicago, IL · On-site
$45/hr
Interact with a cross-functional team and drive customer experience strategy and best practices to ... At least 3+ years of UX Design experience. * 3 years of experience with design tools such as Figma ...
Quick apply
UX User Experience Designer
Chicago, IL · On-site
$45/hr
Interact with a cross-functional team and drive customer experience strategy and best practices to ... At least 3+ years of UX Design experience. * 3 years of experience with design tools such as Figma ...
UX User Experience Designer
Chicago, IL · On-site
$45/hr
Interact with a cross-functional team and drive customer experience strategy and best practices to ... At least 3+ years of UX Design experience. * 3 years of experience with design tools such as Figma ...
UX User Experience Designer
Chicago, IL · On-site
$45/hr
Interact with a cross-functional team and drive customer experience strategy and best practices to ... At least 3+ years of UX Design experience. * 3 years of experience with design tools such as Figma ...
UX Manager
Las Vegas, NV · On-site
$112K/yr
Drive UX strategy across multiple digital initiatives. * Produce wireframes, user flows, prototypes, and polished UI designs using Figma. * Partner closely with Product Managers, Developers, and ...
UX Manager
Las Vegas, NV · On-site
$112K/yr
Drive UX strategy across multiple digital initiatives. * Produce wireframes, user flows, prototypes, and polished UI designs using Figma. * Partner closely with Product Managers, Developers, and ...
UX Manager
Las Vegas, NV · On-site
$111K/yr
Drive UX strategy across multiple digital initiatives. Produce wireframes, user flows, prototypes, and polished UI designs using Figma. Partner closely with Product Managers, Developers, and Business ...
UX Manager
Las Vegas, NV · On-site
$111K/yr
Drive UX strategy across multiple digital initiatives. Produce wireframes, user flows, prototypes, and polished UI designs using Figma. Partner closely with Product Managers, Developers, and Business ...
Director - Head of UX
Las Vegas, NV · On-site
Company Description As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage ...
Director - Head of UX
Las Vegas, NV · On-site
Company Description As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage ...
Director - Head of UX
Las Vegas, NV · On-site
As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage a team of UX ...
Director - Head of UX
Las Vegas, NV · On-site
As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage a team of UX ...
Senior UI/UX Designer
Reston, VA · On-site
The individual will lead and drive UX strategy to collaborate with Product Management, End users, Business stakeholders and Engineering teams to ensure that there is clear understanding of the ...
Senior UI/UX Designer
Reston, VA · On-site
The individual will lead and drive UX strategy to collaborate with Product Management, End users, Business stakeholders and Engineering teams to ensure that there is clear understanding of the ...
Director, User Experience & Design Strategy
Manhattan, NY · On-site
$180 - $280/hr
As Director of User Experience & Design Strategy, you will combine expertise in design craft, customer-centered thinking, and emerging technology innovation to create impactful experiences that drive ...
Director, User Experience & Design Strategy
Manhattan, NY · On-site
$180 - $280/hr
As Director of User Experience & Design Strategy, you will combine expertise in design craft, customer-centered thinking, and emerging technology innovation to create impactful experiences that drive ...
Promotes the continuous improvement of UCD processes, UX Design operational strategy, UI framework and digital experience standards, templates and artifacts * Uses established design templates and ...
Promotes the continuous improvement of UCD processes, UX Design operational strategy, UI framework and digital experience standards, templates and artifacts * Uses established design templates and ...
Enterprise UX Strategy and UI Design Leadership * Design Thinking, User Research, and Usability Principles * Strong Figma expertise * AI-assisted design tools and workflows experience * Digital ...
Enterprise UX Strategy and UI Design Leadership * Design Thinking, User Research, and Usability Principles * Strong Figma expertise * AI-assisted design tools and workflows experience * Digital ...
Director - Head of UX
Las Vegas, NV · On-site
As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage a team of UX ...
Quick apply
Director - Head of UX
Las Vegas, NV · On-site
As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company. You will lead and manage a team of UX ...
UX/UI Designer - Journeyman
Columbia, MD · On-site
Implements UX strategy and vision across a large portfolio, ensuring consistent and high-quality user experiences * Maintains a comprehensive design system to drive consistency, scalability, and ...
Quick apply
UX/UI Designer - Journeyman
Columbia, MD · On-site
Implements UX strategy and vision across a large portfolio, ensuring consistent and high-quality user experiences * Maintains a comprehensive design system to drive consistency, scalability, and ...
Ux Strategy information
See salary details
$55.5K - $70.2K
6% of jobs
$70.2K - $85K
14% of jobs
$89.1K is the 25th percentile. Wages below this are outliers.
$85K - $99.7K
17% of jobs
The median wage is $113.3K / yr.
$99.7K - $114.4K
14% of jobs
$114.4K - $129.1K
12% of jobs
$129.1K - $143.9K
11% of jobs
$147K is the 75th percentile. Wages above this are outliers.
$143.9K - $158.6K
7% of jobs
$158.6K - $173.3K
14% of jobs
$173.3K - $188K
1% of jobs
$188K - $202.8K
3% of jobs
$202.8K - $217.5K
1% of jobs
$55.5K
$124.7K
$217.5K
How much do ux strategy jobs pay per year?
What is the difference between Ux Strategy vs User Experience Designer?
| Aspect | Ux Strategy | User Experience Designer |
|---|---|---|
| Primary Focus | Aligning business goals with user needs to develop long-term UX plans | Designing and prototyping specific user interfaces and interactions |
| Skills & Credentials | Research, strategic thinking, UX frameworks, often with business or design background | Design tools, wireframing, prototyping, user research |
| Work Environment | Collaborates with product managers, marketers, and developers on strategic initiatives | Works closely with UI designers and developers on design execution |
| Industry Usage | Used in product planning, UX consulting, and strategic roles | Primarily in design teams, agencies, and in-house design departments |
Ux Strategy focuses on creating overarching plans to improve user experience aligned with business objectives, while User Experience Designers implement those plans through detailed design work. Both roles are essential but differ in scope and daily tasks.
What is UX strategy?
What are the key skills and qualifications needed to thrive as a UX strategist, and why are they important?
What are some common challenges faced by professionals in UX strategy roles, and how can they be addressed?
What cities are hiring for Ux Strategy jobs?
Cities with the most Ux Strategy job openings:
What states have the most Ux Strategy jobs?
States with the most job openings for Ux Strategy jobs include:
What job categories do people searching Ux Strategy jobs look for?
The top searched job categories for Ux Strategy jobs are:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Citibank rating
8.3
Based on 177 frontline employees who took The Breakroom Quiz
39th of 171 rated banks
Job description
Our UX team is on a mission to transform our Human Resources apps and systems - from onboarding and benefits to performance and beyond - turning friction into flow and complexity into clarity.
If you're passionate about putting people first, obsessed with crafting digital experiences that genuinely make life easier, and excited by the idea that great design can elevate the everyday moments of someone's working world, then this is the role for you.
All applicants must have case study or portfolio and present walkthrough during interview.
The Role
As a UX / Product Research & Strategy Lead you'll drive the strategic direction of the experience, owning the research programme that underpins product vision and direction. Building on all the skills of a Senior UX Researcher, your focus extends beyond individual research studies to shaping the north star for the experience and ensuring that research and strategy are deeply embedded in how product decisions are made. You'll lead the full range of research needed to understand users, markets, and the competitive landscape, and will collaborate directly with senior stakeholders to translate those insights into a clear, compelling experience strategy.
Responsibilities
- Take direct ownership of defining and evolving the experience north star - working with product, design, and business leadership to articulate a clear, evidence-based vision for where the experience needs to go and why
- Lead the development of the experience strategy, translating research insights, market intelligence, and business goals into actionable strategic direction that guides product roadmaps and design priorities
- Drive senior stakeholder alignment around the experience vision, facilitating workshops and strategy sessions that bring together diverse perspectives and build consensus around user-centred outcomes
- Establish and lead a programme of research and strategic discovery that continuously informs and challenges the north star, ensuring it remains grounded in real user needs and evolving business context
- Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared
- Design and execute research studies that follow research best practices and methodologies
- Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed
- Collaborate and share research findings and insights across the organization
- Provide guidance and rigor around research methodologies and best practices
- Define relevant metrics for benchmarking and measurement of journeys
- Integrate research insights with quantitative data to inform deep understanding of client journeys as well as data-driven prioritization
- Bring innovative approaches and creative thinking to scoping primary research with populations that may be challenging to recruit
- Understand existing and planned Citi infrastructure and projects, and work on solutions that can be implemented in a timely manner to make measurable impact
- Mentor user researchers and designers doing research to grow and scale research capabilities
- Collaborate with research and design leadership to identify new tools and/or process improvements that drive better alignment and compliance with design systems
- Apply a positive and constructive attitude to all feedback
- Work closely with UX Designers to ensure they have all the details they need to generate detailed UX designs
- Keep up to date with the latest UX practices, innovations, and tools
- Help to support new UX starters in the team
- Participate in the wider UX community of practice
Required Skills, Experience and Competencies
- 7-12 years of relevant UX Research experience, with demonstrable experience in a strategic or research leadership capacity
- Extensive hands-on experience leading qualitative and quantitative UX research in a product design environment across the Design Thinking stages
- Proven track record of translating research into strategic recommendations that have directly influenced product direction, roadmaps, or north star vision
- Experience facilitating senior stakeholder workshops and strategy sessions to build alignment around experience direction
- Ability to lead workshops relating to UX Research both in-person & remote
- Creative problem solver comfortable dealing with uncertainty and ambiguity at a strategic level
- Self-starter with the ability to define goals, strategies, and research programmes with limited direction
- Able to combine strategic thinking with pragmatism without sacrificing quality
- Proactive and positive attitude, with strong attention to detail & analytical skills
- Outstanding written and oral communication skills, including confident presentation to senior leadership
- Significant experience working with senior stakeholders, product managers, and engineers
- Familiarity with research tools e.g. UserZoom, UserTesting.com, Dovetail, EnjoyHQ, Qualtrics
- Bachelor's/University degree
Desirable Skills, Experience and Competencies
- Experience in e-commerce/Internet/mobile space
- Experience with agile methodology
- Financial services industry and commercial banking experience
- Experience with service design, systems thinking, or experience strategy frameworks
- Master's degree
Job Family Group:
Technology
Job Family:
Digital Design Engineering
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$125,600.00 - $188,400.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 13, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
About Citigroup Inc
Sourced by ZipRecruiter
We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.
Industry
Banking and credit intermediation
Company size
5,001 - 10,000 Employees
Headquarters location
New York City, NY, US