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Utilization Management Intake Specialist Jobs (NOW HIRING)

Washington County SPCA

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement ... Intake Specialist helps ensure animals receive timely assessment, appropriate housing, and ...

Rogers Behavioral Health

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist serves as a patient advocate and facilitates the process ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

US VETS Inc

Intake Specialist

Los Angeles, CA · On-site

$21.78 - $27.23/hr

Intake Specialist Hot Job 1816 S FIGUEROA ST 4TH FLOOR - LOS ANGELES, CA 90015; USVETS Los Angeles ... Performs data entry into the Homeless Management Information System (HMIS) if appropriate * Assists ...

Lawyers for Justice

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an as-needed basis requiring direction and guidance by the Intake Manager ...

SPCA of Wake County

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement ... Intake Specialist helps ensure animals receive timely assessment, appropriate housing, and ...

Lawyers for Justice, PC

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an as-needed basis requiring direction and guidance by the Intake Manager ...

Washington County SPCA

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement ... Intake Specialist helps ensure animals receive timely assessment, appropriate housing, and ...

Vail Health Hospital

Intake Specialist - PRN

Edwards, CO · On-site

$19.50 - $26.25/hr

The Intake Specialist also works closely with the hospital's Utilization Management/Utilization Review, Admissions, Insurance Verification, and Financial Advisor teams. Given the high-acuity ...

Hillcrest Health Services

Clinical Intake Specialist

$18.25 - $24.25/hr

Clinical Intake Specialist - Hillcrest Home Care Hillcrest Health & Living is looking for an ... management, care transitions, utilization review, admissions, or a similar healthcare setting.

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

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Utilization Management Intake Specialist information

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How much do utilization management intake specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for utilization management intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a utilization management intake specialist?

Utilization Management Intake Specialists are healthcare professionals who review, process, and coordinate incoming requests for medical services, treatments, or procedures. They work with healthcare providers, insurance companies, and patients to ensure that requests meet clinical and administrative guidelines before approval or denial. Their role is crucial in helping organizations manage healthcare resources efficiently, prevent unnecessary services, and support quality patient care. They often verify patient information, collect required documentation, and may help in pre-authorization processes.

What are the key skills and qualifications needed to thrive as a utilization management intake specialist, and why are they important?

To thrive as a Utilization Management Intake Specialist, you need a solid understanding of healthcare processes, medical terminology, and insurance guidelines, often supported by experience in a clinical or administrative healthcare setting. Familiarity with electronic health record (EHR) systems, utilization review software, and knowledge of HIPAA regulations are typically required. Strong organizational skills, attention to detail, and effective communication help you excel in managing information and coordinating with patients, providers, and payers. These skills are essential for ensuring timely and accurate intake processing, supporting appropriate care decisions, and maintaining compliance in a healthcare environment.

What are some common challenges faced by utilization management intake specialists, and how can they be overcome?

Utilization Management Intake Specialists often encounter challenges such as managing high volumes of referrals, ensuring accurate and timely data entry, and coordinating effectively with multiple healthcare providers. Balancing these responsibilities requires strong organizational skills and attention to detail. Developing effective communication with healthcare teams, prioritizing urgent cases, and utilizing workflow management tools can help specialists stay efficient and reduce errors. Continuous training and staying updated with payer requirements also help overcome these common challenges.

What is the difference between Utilization Management Intake Specialist vs Utilization Review Coordinator?

AspectUtilization Management Intake SpecialistUtilization Review Coordinator
CertificationsTypically requires healthcare-related certifications (e.g., CPC, RHIT)Often requires similar certifications, with additional focus on review processes
Work EnvironmentHealthcare facilities, insurance companies, or managed care organizationsHospitals, insurance companies, or healthcare providers
Primary ResponsibilitiesInitial patient data collection, verifying insurance, and scheduling reviewsReviewing medical records, making coverage decisions, and ensuring compliance

Both roles involve healthcare and insurance knowledge, but the Utilization Management Intake Specialist focuses on intake and data collection, while the Utilization Review Coordinator handles detailed case reviews and decision-making processes.

What cities are hiring for Utilization Management Intake Specialist jobs?

Cities with the most Utilization Management Intake Specialist job openings:

What states have the most Utilization Management Intake Specialist jobs?

States with the most job openings for Utilization Management Intake Specialist jobs include:

What are popular job titles related to Utilization Management Intake Specialist jobs?

For Utilization Management Intake Specialist jobs, the most frequently searched job titles are:

Infographic showing various Utilization Management Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Case Management & Intake Specialist

Maywood, IL • On-site

Housing Forward
See more jobs at Housing Forwardexternal

$48K - $50K/yr

Full-time

Re-posted 21 days ago

Job description

JOB SUMMARY:
The Specialist will serve as the "front door" to the agency's homeless crisis- response. This position performs in-person assessments to individuals and families who walk into the agency support center to determine immediate housing and stabilization needs as they seek entry into the Suburban Cook County Homelessness System. The assessment helps determine Housing Forward's response to the client crisis, including offering case management services, referrals, financial assistance, employment assistance and crisis intervention. The Case Management and Intake Specialist will also serve as back-up to the Diversion Specialist as needed.
Requirements
Clinical and Case Management Responsibilities
  • Perform appropriate screenings and assessments upon first contact with client to determine appropriate response to their imminent housing displacement or unsheltered situation.
  • Determine underlying issues and offer solutions to quickly resolve their financial and housing crisis, including but not limited to landlord mediation, interpersonal conflict resolution, financial assistance, referrals and short-term case management.
  • Maintain a small caseload of clients that walk into the agency, when more than one session is needed to resolve crisis.
  • Maintain in-depth knowledge of referrals resources, including housing placement options, community resources, and budget and employment programs.
  • Determine if other Housing Forward Services are appropriate and coordinate interventions with those programs

Diversion Responsibilities
  • Provide information, resources and referrals to all walk-ins, even those outside of Housing Forward service area.
  • Greet and screen walk-In clients
  • Refer clients to HP if appropriate
  • Refer client to appropriate Homeless Program if they are not divertible
  • Emergency Overnight Shelter
  • Street Outreach
  • Families in Transition
  • Interim Housing
  • Locate alternative shelters outside of Housing Forward
  • Triage and track all WCC referrals
  • Track the number of shelter turnaways
  • Provide diversion services for individuals and families seeking overnight emergency shelter
  • Diversion counseling services explore safe and viable alternatives to entering the shelter system
  • Assist clients who may have alternatives to entering the shelter system, navigate their alternatives
  • Inform and coordinate services with area townships, targeting schools and other potential referring agencies
  • Ensure a compassionate, confidential and safe environment that maintains client dignity
  • Complete all required Coordinated Entry training
  • Enter all assessments into the agency's Homeless Management Information System (HMIS) and Salesforce Databases
  • Complete all progress notes within 48 hours of contact with clients

Other:
  • Attend staff meetings, supervisory meetings as required and other community meetings as assigned
  • Represent the organization professionally at all times
  • Maintain positive relations with clients, volunteers, co-workers, staff from other agencies, agency funders, and the general public
  • Interact effectively with persons of diverse backgrounds and treat each individual with respect and dignity
  • Demonstrate team behavior and promote a team-oriented environment.
  • Participate in ongoing development and improvement of all program processes and relationships
  • If requested, participate in relevant industry seminars, workshops and networking events. Read about industry best practices to help ensure programming is in line with industry standards

QUALIFICATIONS:
  • Bachelor's degree in social work or related field
  • 2-5 years of experience working with individuals in crisis or individuals experiencing homelessness.
  • Proficiency in Microsoft Office (Word; Excel) required
  • Proficiency with computers and VOIP phone systems
  • Must have smartphone to utilize Agency communication and collaboration tools.

KEY COMPETENCIES:
  • Ability to maintain a calm demeanor for person in crisis
  • Able to connect & create relationships with various community resources and stakeholders
  • Ability to listen and perform data entry simultaneously
  • Ability to present information concisely and effectively, both verbally and in writing
  • Ability to work both independently and in a team
  • Ability to problem-solve and make decisions in stressful situations
  • Excellent interpersonal skills
  • Ability to work independently and obtain information and resources without immediate guidance

PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 30 pounds.? While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand; walk; sit; use stairs; reach with hands and arms balance, stoop, kneel or crouch.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Housing Forward does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.
Job descriptions are not intended and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties, as necessary. This job description does not constitute a written or implied contract of employment.
Salary Description
$48,000 to $50,000

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