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Utilization Management Intake Specialist Jobs in Indiana

INcompass Healthcare

Intake Specialist

Lawrenceburg, IN · On-site

$16.25 - $21.75/hr

Position Summary The Intake Specialist serves as a primary point of contact for patients and plays a critical role in facilitating the intake, registration, and assessment process within Same Day ...

Caregivers

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Position Summary The Intake Specialist (LPN) manages the intake and referral process from initial referral through Start of Care. This position requires strong clinical knowledge, attention to detail ...

Caregivers

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Position Summary The Intake Specialist (LPN) manages the intake and referral process from initial referral through Start of Care. This position requires strong clinical knowledge, attention to detail ...

Echo IT Solutions

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist Indianapolis, IN Local to IN candidates only, in person interview required ... Strong organizational skills with the ability to manage various projects simultaneously * Working ...

Caregivers

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Position Summary The Intake Specialist (LPN) manages the intake and referral process from initial referral through Start of Care. This position requires strong clinical knowledge, attention to detail ...

Caregivers

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Position Summary The Intake Specialist (LPN) manages the intake and referral process from initial referral through Start of Care. This position requires strong clinical knowledge, attention to detail ...

Caregivers Inc

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Position Summary The Intake Specialist (LPN) manages the intake and referral process from initial referral through Start of Care. This position requires strong clinical knowledge, attention to detail ...

ECHO IT SOLUTIONS INC .

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist Indianapolis, IN Local to IN candidates only, in person interview required ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

Community Action of Greater Indianapolis

Be Seen First

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

POSITION SUMMARY The Outreach/Intake Specialist plays a vital role in connecting eligible clients ... WORKING RELATIONSHIP Works collaboratively with all levels of management, Community Action ...

Argyll Infotech, Inc.

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

### Job Summary for Intake/Case Control Staff - **Respond to Public Inquiries:** - Provide timely ... Case Management:** - Respond to online inquiries regarding the filing of complaints. - Effectively ...

Argyle Infotech

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake/Case Control Staff Respond to public inquiries by providing timely, appropriate, and ... Strong organizational skills with the ability to manage various projects simultaneously. Working ...

STI

Intake Specialist :: Paralegal

Indianapolis, IN · On-site

$17 - $22.75/hr

Job Title: IN-ICRC-Intake Specialist Client: State of Indiana Location: Indiana Civil Rights ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

STI

Intake Specialist :: Paralegal

Indianapolis, IN · On-site

$17 - $22.75/hr

Job Title: IN-ICRC-Intake Specialist Client: State of Indiana Location: Indiana Civil Rights ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

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Utilization Management Intake Specialist information

What is a utilization management intake specialist?

Utilization Management Intake Specialists are healthcare professionals who review, process, and coordinate incoming requests for medical services, treatments, or procedures. They work with healthcare providers, insurance companies, and patients to ensure that requests meet clinical and administrative guidelines before approval or denial. Their role is crucial in helping organizations manage healthcare resources efficiently, prevent unnecessary services, and support quality patient care. They often verify patient information, collect required documentation, and may help in pre-authorization processes.

What are the key skills and qualifications needed to thrive as a utilization management intake specialist, and why are they important?

To thrive as a Utilization Management Intake Specialist, you need a solid understanding of healthcare processes, medical terminology, and insurance guidelines, often supported by experience in a clinical or administrative healthcare setting. Familiarity with electronic health record (EHR) systems, utilization review software, and knowledge of HIPAA regulations are typically required. Strong organizational skills, attention to detail, and effective communication help you excel in managing information and coordinating with patients, providers, and payers. These skills are essential for ensuring timely and accurate intake processing, supporting appropriate care decisions, and maintaining compliance in a healthcare environment.

What are some common challenges faced by utilization management intake specialists, and how can they be overcome?

Utilization Management Intake Specialists often encounter challenges such as managing high volumes of referrals, ensuring accurate and timely data entry, and coordinating effectively with multiple healthcare providers. Balancing these responsibilities requires strong organizational skills and attention to detail. Developing effective communication with healthcare teams, prioritizing urgent cases, and utilizing workflow management tools can help specialists stay efficient and reduce errors. Continuous training and staying updated with payer requirements also help overcome these common challenges.

What is the difference between Utilization Management Intake Specialist vs Utilization Review Coordinator?

AspectUtilization Management Intake SpecialistUtilization Review Coordinator
CertificationsTypically requires healthcare-related certifications (e.g., CPC, RHIT)Often requires similar certifications, with additional focus on review processes
Work EnvironmentHealthcare facilities, insurance companies, or managed care organizationsHospitals, insurance companies, or healthcare providers
Primary ResponsibilitiesInitial patient data collection, verifying insurance, and scheduling reviewsReviewing medical records, making coverage decisions, and ensuring compliance

Both roles involve healthcare and insurance knowledge, but the Utilization Management Intake Specialist focuses on intake and data collection, while the Utilization Review Coordinator handles detailed case reviews and decision-making processes.

What cities in Indiana are hiring for Utilization Management Intake Specialist jobs?

Cities in Indiana with the most Utilization Management Intake Specialist job openings:

Infographic showing various Utilization Management Intake Specialist job openings in Indiana as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution.

Intake Specialist

Lawrenceburg, IN • On-site

INcompass Healthcare
See more jobs at INcompass Healthcareexternal

$16.25 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Travel to surrounding offices will be required!
Position Summary
The Intake Specialist serves as a primary point of contact for patients and plays a critical role in facilitating the intake, registration, and assessment process within Same Day Access. The Intake Specialist is highly organized, skilled in data entry, customer service, and communication, with a commitment to providing efficient and effective support throughout the client's intake journey.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

  • Lives out the INcompass Healthcare promise by consistently displaying compassion, treating all with dignity, and providing exceptional care for everyone.
  • Incorporates the six principles of trauma-informed care throughout all aspects of their work.
  • Primarily responsible for meeting with clients in the Same Day Access clinic and facilitating the intake and registration process. This includes welcoming and engaging clients, completing required intake and consent documentation, gathering and accurately entering demographic, clinical, insurance, and psychosocial information, and ensuring all required documentation is completed accurately and efficiently.
  • Processes and responds to incoming inquiries, referrals, and initial requests for services, including telephone calls, referral requests, and walk-in clients.
  • Obtains an understanding of the client's presenting concerns, service needs, and referral source requests in order to facilitate appropriate access to care.
  • Identifies emergent needs and potential barriers to care and promptly connects clients with appropriate crisis intervention, clinical services, community resources, and other needed supports.
  • Provides education regarding available services and supports clients throughout the intake process to promote engagement in care and a positive transition into ongoing services.
  • Coordinates with clinical and administrative staff to facilitate timely access to services, including assisting with scheduling initial follow-up appointments and addressing barriers that may impact a client's ability to successfully engage in care.
  • Collaborates with internal and external contacts, including referral sources and community organizations, to promote effective communication, continuity of care, and exceptional customer service.
  • Demonstrates strong problem-solving skills by remaining flexible and solution-focused when addressing client needs, scheduling challenges, documentation issues, and other barriers to accessing care.
  • Participates as an active member of the Access Team by assisting with access, intake, and registration functions as needed to ensure timely and effective access to care for all clients.
  • Participates in all required training and meetings as appropriate and assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Minimum of High School Diploma or equivalency with one year of experience providing customer experience.
  • Preferred two years of experience working in a behavioral health setting or similar position.
  • Excellent organization and communication skills.
  • Knowledge of and experience with risk assessments.
  • Demonstrates skill and sensitivity to cultural differences.
  • Ability to work as a team player in a shared space with other access team members.
  • Skilled in multi-tasking.
Our Benefits
  • Medical, Dental, and Vision Insurance
  • Prescription Coverage
  • Company Paid Life , AD&D and Disability Insurance
  • Company match up to 4.5% for 401k.
  • Generous PTO Plan, no wait period
  • Tuition Reimbursement
  • Unlimited employee referrals
  • Paid holidays

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