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Utility Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Utility Technician

Cary, NC · On-site

$18.50 - $25.25/hr

We are committed to sustainable growth, operational excellence, a superior customer experience, and ... Resolves routine problems and notifies management of issues outside scope of responsibility.

... operation of Plant Utilities, such as but not limited to: steam production, condensate management, compressed air, cooling tower systems, chilled water systems, deionized water systems, electrical ...

... operation of Plant Utilities, such as but not limited to: steam production, condensate management, compressed air, cooling tower systems, chilled water systems, deionized water systems, electrical ...

Utility Tech Trainee

Cary, NC · On-site

$18.50 - $25.25/hr

We are committed to sustainable growth, operational excellence, a superior customer experience, and ... Resolves routine problems and notifies management of issues outside scope of responsibility.

... utility operations, business processes, and software platforms (Meter Data Management Systems (MDM) Customer Information Systems (CIS)) * Strong leadership skills & ability to effectively manage ...

Utility Engineer III

Durham, NC · On-site

$98K - $183K/yr

Own and manage site utility, electrical, and HVAC systems to ensure reliable, compliant manufacturing operations * Provide hands-on engineering oversight for installation, maintenance ...

... plant manager or other designated personnel * Performing daily pre/post-shift inspections on ... Participating in plant operations including production, loading and shipping, and quality control

Utility Technician

Cary, NC · On-site

$18.50 - $25.25/hr

We are committed to sustainable growth, operational excellence, a superior customer experience, and ... Resolves routine problems and notifies management of issues outside scope of responsibility.

SUE Technician III (Utility Locator)

Raleigh, NC · On-site

$19.50 - $26.50/hr

A SUE Technician III is responsible for the operation and management of a Utility Location and Subsurface Utility Engineering "SUE" field crew. Must accurately and efficiently collect field data ...

UTILITY DISTRIBUTION MECHANIC II

Durham, NC · On-site

$18.28 - $32.76/hr

... operation of our campus utility systems. Be Bold. As part of our Facilities team, you'll perform ... Data entry into the computerized maintenance management system (CMMS) relevant to work orders ...

Utility Tech Trainee

Cary, NC · On-site

$18.50 - $25.25/hr

We are committed to sustainable growth, operational excellence, a superior customer experience, and ... Resolves routine problems and notifies management of issues outside scope of responsibility.

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Showing results 1-20

Utility Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do utility operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for utility operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are some common challenges Utility Operations Managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What does a Utility Operations Manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are the key skills and qualifications needed to thrive as a Utility Operations Manager, and why are they important?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.
What are popular job titles related to Utility Operations Manager jobs in Raleigh, NC? For Utility Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Utility Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Utility Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Utility Operations Manager jobs? Cities near Raleigh, NC with the most Utility Operations Manager job openings:
Utility Technician

$18.50 - $25.25/hr

Full-time

Posted 7 days ago


Job description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!
About Essential Utilities
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
Are you looking for a fantastic career at Aqua? We have a great opportunity for a Utility Technician, under the direction of the Area Supervisor. The Utility Technician performs a variety of day-to-day duties associated with the repair and upgrade of water distribution and wastewater collection systems, customer service issues, and housekeeping at water and wastewater facilities.
ESSENTIAL DUTIES:
  • Performs semi-skilled installation, maintenance and repair of valves, meters, gauges, pumps, and associated equipment used in water distribution systems or wastewater collection systems using hand and power tools.
  • Operates and performs routine maintenance of vehicles and equipment, i.e. trucks, digging, trenching equipment, and other equipment in accordance with company procedures, equipment and operating standards.
  • Loads and unloads various equipment, chemicals and supplies at worksites and storage areas.
  • Operates medium construction equipment under the supervision of a qualified operator.
  • Adheres to all safety and security operating policies, procedures, practices and standards to ensure a safe working environment.
  • Performs ground keeping and custodial work as assigned.
  • Resolves routine problems and notifies management of issues outside scope of responsibility.
  • Reads meters as needed.
  • Updates and maintains documentation of work activities, including closing work orders as needed in the system.
  • Assists with other tasks or projects as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).
QUALIFICATIONS:
  • High school diploma or GED
  • No previous experience is required although mechanical and/or electrical experience is preferred.
  • Valid U.S. driver's license
  • A CDL (Commercial Driver's License) permit must be attained within 90 days of hire

KNOWLEDGE, SKILLS AND ABILITIES:
  • Familiarity with computers and work systems such as Microsoft office suite
  • Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with customers and internal staff.
  • Strong customer service skills
  • Ability to work well under pressure
  • Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
  • A team player able to work effectively in a team fostered multi-tasking environment

WORKING CONDITIONS/PHYSICAL DEMANDS:
  • May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions.
  • Must be able to lift and carry up to 50 lbs.
  • Working conditionsmay include travel to work sites of Essential Utilities and/or other constituents.
  • May be required to be "on-call" per the site schedule

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
  • Family members cannot result in a supervisor/subordinate reporting relationship
  • Family members cannot work in the same department.