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Utility Operations Manager Jobs in Massachusetts

Mass Development

Utilities Program Manager

Devens, MA · On-site

Analyze operational, financial, customer billing, and utility performance data to improve regulatory compliance, operational efficiency, system reliability, cost management, and utility revenue.

MassDevelopment

Utilities Program Manager

Devens, MA · On-site

$100K - $120K/yr

Analyze operational, financial, customer billing, and utility performance data to improve regulatory compliance, operational efficiency, system reliability, cost management, and utility revenue.

JLL

Facilities Operations Manager

Cambridge, MA

As a Facilities Operations Manager supporting our life sciences client, you'll serve as the ... utilities, and regulatory compliance specific to life sciences environments. You'll manage vendor ...

Accenture

ArcGIS Utility Network Solution Architect

Boston, MA · On-site

$68.50 - $90.25/hr

Proven ability to align GIS solutions to the needs of engineering, operations, control rooms, and asset management teams . * Strong grasp of Utility Network functional concepts , including network ...

Unitil

Operations Support Associate

Lunenburg, MA · On-site

... utility operations by coordinating employee timekeeping, invoice processing, compliance ... Experience with utility, compliance, ERP, payroll, or work management systems is preferred.

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Utility Operations Manager information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do utility operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for utility operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What does a utility operations manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility operations manager?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.

What are some common challenges utility operations managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are popular job titles related to Utility Operations Manager jobs in Massachusetts?

For Utility Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Utility Operations Manager jobs in Massachusetts look for?

The top searched job categories for Utility Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Utility Operations Manager jobs?

Cities in Massachusetts with the most Utility Operations Manager job openings:

Utility Operations Manager jobs near you
Infographic showing various Utility Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

Departmental Assistant - Utility Operations Intern

Amherst, MA • On-site

University of Massachusetts Amherst
Colleges, Universities, and Professional Schools • 10K+ employees

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

101st of 627 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about University of Massachusetts Amherstexternal

$15 - $19.75/hr

Temporary

Re-posted 17 days ago

Job description

Departmental Assistant - Utility Operations Intern
Job no: 509192
Work type: Temporary/Non-Benefited
Location: Amherst
Categories: On Site, Facilities Maintenance & Trades, Full Time, Non-Benefited
Title: Departmental Assistant - Utility Operations Intern
Executive Area: Administration and Finance
College/School/MBU: Facilities & Campus Services
Department: Facilities & Campus Services
Work Location: Amherst
Schedule: Full Time
Work Arrangement: Onsite
Job Summary
The Energy Systems Integration Intern will support the integration of the North Energy Exchange Center (NEEC) into the UMass Amherst Energy Command Center. This role provides hands-on experience with advanced building energy systems, including OSIsoft PI data historian and Johnson Controls Metasys building management systems. The intern will assist in developing tools, dashboards, and analytics that improve system performance, reliability, and visualization.
Essential Functions
Assist in setting up and maintaining dig safe logs and documentation of findings.
Correct and update AutoCAD utility mapping with guidance.
Support the integration of the North Energy Exchange Center (NEEC) into the UMass Amherst Energy Command Center. Investigate the OSI Pi Vision software.
Support crew members during steam distribution system startups and shutdowns.
Help with the installation and maintenance of steam distribution systems.
Participate in potable water distribution flushing.
Work alongside the backflow technician during testing and inspections.
Other Functions
Performs other duties as assigned.
Minimum Qualifications
Minimum junior year standing in Facilities Management or Mechanical, Electrical, or Computer Engineering (or related field).
Strong analytical and problem-solving skills.
Proficiency with Microsoft Excel and Word; database or programming experience preferred.
Coursework or experience in thermodynamics, energy systems, or controls desirable.
Familiarity with data visualization tools a plus.
Ability to work independently and in a team environment.
Additional Details
You may also be asked to support crew members during steam distribution system startups and shutdowns, help with the installation and maintenance of steam distribution systems, and participate in potable water distribution flushing.
This position is subject to final budgetary and administrative approval.
Working Conditions
Work is performed in indoor and/or outdoor environments, and requires frequent lifting, bending, tool use or equipment use. May involve work in confined spaces or at heights.
Work Schedule and Work Arrangement
Monday - Friday 7:00 AM - 3:00 PM
Salary Information
Hourly Rate: 20
Special Instructions for Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.
Advertised: 16 Jun 2026 Eastern Daylight Time
Applications close: 30 Sep 2026 Eastern Daylight Time
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