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Utility Operations Manager Jobs in Massachusetts

City of Somerville

Business Manager

Somerville, MA · On-site

Develop and recommend policies and procedures to improve utility billing operations, ensuring ... Prepare detailed reports for management, including billing summaries, account status, usage trends ...

City of Somerville

Business Manager

Somerville, MA · On-site

Develop and recommend policies and procedures to improve utility billing operations, ensuring ... Prepare detailed reports for management, including billing summaries, account status, usage trends ...

Envelio

IT Operations & Security Manager

Boston, MA · On-site +1

$110K - $135K/yr

About Us envelio Inc. is a fast-growing software startup revolutionizing the utility industry. We ... You'll also oversee IT operations, including device management, identity and access management ...

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Showing results 21-40

All JobsUtility Operations JobsUtility Operations Manager JobsUtility Operations Manager Jobs in Massachusetts

Utility Operations Manager information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do utility operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for utility operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What are some common challenges utility operations managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What does a utility operations manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are the key skills and qualifications needed to thrive as a utility operations manager?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.
What are popular job titles related to Utility Operations Manager jobs in Massachusetts? For Utility Operations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Utility Operations Manager jobs in Massachusetts look for? The top searched job categories for Utility Operations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Utility Operations Manager jobs? Cities in Massachusetts with the most Utility Operations Manager job openings:
Utility Operations Manager jobs near you
Infographic showing various Utility Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

Operations Supervisor

MIT Human Resources

Cambridge, MA

Full-time

Posted 8 days ago

Job description

OPERATIONS SUPERVISOR, Central Utilities Plant (CUP), is a senior member with responsibility for all activities across all shifts; plans, organizes, and supervises shift operation to assure that plant reliability, safety, and environmental requirements are met; collaborates with CUP managers and cross-functionally with teams in Maintenance Operations, Campus Services, and Environmental Health and Safety.
The full job description is available, here: https://mit.edu/facilities/hr/CUP-OS.pdf
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About MIT Human Resources

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Our mission is to advance a vibrant and diverse work community where individuals and groups thrive and contribute to MIT's excellence. We offer Support, Services, and Programs to enhance your work life. We're here to help. MIT is committed to helping employees achieve a healthy balance between their careers and the full lives they lead off-campus. Explore all of MIT's Work & Life resources, including MyLife Services, which provides 24/7 access to a network of experts available to help with life’s challenges.

Industry

Human resource programs administration

Company size

1 - 10 Employees

Headquarters location

Cambridge, MA, US

Year founded

2014

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