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Utility Dispatcher Jobs (NOW HIRING)

Managed Staffing

Utility Dispatcher

Norfolk, VA · On-site

$26.50 - $27.50/hr

Operations Center Analyst / Utility Dispatcher (Entry Level) Location: Norfolk, VA (100% Onsite) Work Schedule: Rotating shift work on a 6-week schedule, including weekends and holidays as required ...

City of Clearwater

Utility Dispatcher I

Clearwater, FL · On-site

$40K - $64K/yr

... Utility Dispatcher I is responsible for various dispatching and clerical work in receiving and transmitting radio and telephone messages and information for utility delivery and service. Duties and ...

City of Brenham

Public Utilities Dispatcher

Brenham, TX · On-site

$15.06/hr

Generate weekly report of open work orders for Public Utility Directors; * Maintains office files ... Performs other Dispatch duties as assigned; Supervisory Responsibilities This is a non-supervisory ...

City of Vernon, CA

Utilities Dispatcher

Vernon, CA · On-site

$140K - $170K/yr

... DISPATCHER MONTHLY SALARY: $11,678 - $14,194 PLUS, AN EXCELLENT BENEFITS PACKAGE FINAL FILING ... Electric, water, gas and bulk power utility operating concepts. * Basic electric principles ...

City of Vernon

Utilities Dispatcher

Los Angeles, CA

$140K - $170K/yr

Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON UTILITIES DISPATCHER MONTHLY SALARY: $11 ... Electric, water, gas and bulk power utility operating concepts. Basic electric principles ...

Chesapeake Utilities

Dispatcher

Port Saint Lucie, FL · On-site

Career Opportunity Dispatcher Port St Lucie, Florida What makes us great: At the heart of our ... Preferred: 1 year of direct experience in the gas or electric utility industry * Must have ...

PPL Corporation

Dispatcher - Shift

Allentown, PA

Company Summary Statement PPL Electric Utilities delivers safe, reliable and affordable electricity ... Overview Dispatcher-Shift will work in conjunction with System Operators and appropriate ...

New

P3 Services

Dispatcher

Pacific, WA · On-site

$27 - $30/hr

Monitor schedule for utility locates and call in at least 48 hours in advance * Assisting ... Dispatching technicians to emergencies. * Calling customers to notify them the technician is on the ...

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Utility Dispatcher information

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$11

$22

$33

How much do utility dispatcher jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for utility dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How does a Utility Dispatcher typically coordinate with field crews during emergency situations?

Utility Dispatchers play a critical role in ensuring timely and efficient responses during emergencies such as power outages or gas leaks. They maintain constant communication with field crews, providing real-time updates, safety information, and logistical support. Dispatchers must quickly assess the situation, prioritize calls based on severity, and deploy the appropriate personnel and resources. Effective coordination often involves using advanced dispatch software and radio systems, as well as collaborating with other departments to restore services safely and efficiently.

What are Utility Dispatchers?

Utility Dispatchers are professionals who coordinate and monitor the distribution of essential services such as electricity, water, or gas. They communicate with field crews, respond to emergencies, and ensure that service interruptions are addressed quickly and efficiently. Utility Dispatchers use specialized software and communication systems to track usage, schedule repairs, and maintain reliable service for customers. Their role is critical in maintaining the safety and efficiency of utility operations.

What qualifications do I need to be a truck dispatcher?

To be a truck dispatcher, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with transportation management software. Some employers prefer experience in logistics or trucking, and certifications such as a Commercial Driver's License (CDL) are not required but can be advantageous.

How hard is it to get a dispatcher job?

Getting a utility dispatcher job can be competitive, often requiring relevant experience, strong communication skills, and knowledge of utility operations or dispatch software. Many employers prefer candidates with a high school diploma or equivalent, and some roles may require certifications or training in emergency response or safety procedures.

What is the highest paid dispatcher?

The highest paid dispatchers are often experienced utility dispatchers or those working in specialized sectors such as energy or transportation, with salaries reaching over $80,000 annually. Factors influencing pay include industry, location, certifications, and years of experience, with some top earners working in large utility companies or in supervisory roles.

What are the key skills and qualifications needed to thrive as a Utility Dispatcher, and why are they important?

To thrive as a Utility Dispatcher, you need strong organizational skills, attention to detail, and a thorough understanding of utility operations, usually supported by a high school diploma or equivalent and sometimes specialized training. Familiarity with dispatch software, GIS mapping systems, and radio communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills in this role. These competencies ensure effective coordination of utility crews, timely response to emergencies, and smooth operation of essential services.

How much does a dispatcher earn?

Utility dispatchers typically earn between $40,000 and $70,000 annually, depending on experience, location, and employer. Salaries can vary based on the complexity of the utility systems managed and required certifications or training.
More about Utility Dispatcher jobs
What cities are hiring for Utility Dispatcher jobs? Cities with the most Utility Dispatcher job openings:
What states have the most Utility Dispatcher jobs? States with the most job openings for Utility Dispatcher jobs include:
What job categories do people searching Utility Dispatcher jobs look for? The top searched job categories for Utility Dispatcher jobs are:
Utility Dispatcher jobs near you
Infographic showing various Utility Dispatcher job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 6% As Needed, 86% Full Time, 6% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Utility Dispatcher

Utility Dispatcher

Managed Staffing

Norfolk, VA • On-site

$26.50 - $27.50/hr

Contractor

Re-posted 28 days ago

Job description

Operations Center Analyst / Utility Dispatcher (Entry Level)

Location: Norfolk, VA (100% Onsite)
Work Schedule: Rotating shift work on a 6-week schedule, including weekends and holidays as required
 

Job Summary

Seeking entry-level Operations Analysts to support its Operations Center East in Norfolk, VA. This is a fully onsite role supporting outage and non-outage operations, including monitoring and dispatching trouble calls, analyzing outage data, prioritizing emergency work, and communicating with customers and internal teams.

This role is ideal for candidates with operations center, dispatch, utilities, or 911 call center experience, who can work in a fast-paced, high-pressure environment with changing priorities.

Key Responsibilities

  • Monitor, analyze, and dispatch outage and trouble calls in real time

  • Determine outage locations and appropriate response actions

  • Prioritize emergency, outage, and non-outage work for first responders

  • Analyze large data sets from multiple systems to develop action plans

  • Communicate directly with customers to assess and troubleshoot power issues

  • Provide operational support to internal and external stakeholders

  • Accurately document activities and decisions in operational systems

  • Work rotating shifts, including nights, weekends, and holidays as required

Required Skills & Qualifications

  • Ability to manage multiple tasks end-to-end in a fast-changing environment

  • Strong analytical and decision-making skills under pressure

  • Experience analyzing large data sets from multiple sources

  • Strong customer service skills with hands-on operational support experience

  • Prior dispatch experience (utilities operations centers, 911 centers, or similar)

  • Excellent verbal and written communication skills

  • Ability to collaborate effectively across cross-functional teams

Preferred Experience

  • Prior experience in:

    • Utilities operations centers

    • 911 or emergency dispatch centers

    • Power, gas, water, or energy operations