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Utility Dispatcher Jobs in Texas (NOW HIRING)

Police Dispatcher I

Athens, TX ยท On-site

$20.59 - $26.86/hr

... city utilities. Dispatch personnel to calls for service and be able to use a variety of communication equipment such as: radio, multi-line telephone system, and computer systems. Provides general ...

Dispatcher

Irving, TX ยท On-site

Experience working within the telecommunications, construction, utility, transportation, or service industries. * Familiarity with GPS tracking systems, dispatch software, workforce management ...

Experience working within the telecommunications, construction, utility, transportation, or service industries. * Familiarity with GPS tracking systems, dispatch software, workforce management ...

Experience working within the telecommunications, construction, utility, transportation, or service industries. * Familiarity with GPS tracking systems, dispatch software, workforce management ...

Experience working within the telecommunications, construction, utility, transportation, or service industries. * Familiarity with GPS tracking systems, dispatch software, workforce management ...

A Service Order Dispatcher receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchases from wholesale or retail ...

Dispatcher

Hurst, TX ยท On-site

Dispatcher Architectural Products Group Hurst, Texas, United States Job ID: 528208 Oldcastle, a CRH ... We are the leading provider of innovative outdoor living products and utility infrastructure ...

Experience working within the telecommunications, construction, utility, transportation, or service industries. * Familiarity with GPS tracking systems, dispatch software, workforce management ...

Experience working within the telecommunications, construction, utility, transportation, or service industries. * Familiarity with GPS tracking systems, dispatch software, workforce management ...

Experience working within the telecommunications, construction, utility, transportation, or service industries. * Familiarity with GPS tracking systems, dispatch software, workforce management ...

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Utility Dispatcher information

See Texas salary details

$10

$20

$31

How much do utility dispatcher jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for utility dispatcher in Texas is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.16 per hour, depending on experience, location, and employer.

What is a utility dispatcher?

Utility Dispatchers are professionals who coordinate and monitor the distribution of essential services such as electricity, water, or gas. They communicate with field crews, respond to emergencies, and ensure that service interruptions are addressed quickly and efficiently. Utility Dispatchers use specialized software and communication systems to track usage, schedule repairs, and maintain reliable service for customers. Their role is critical in maintaining the safety and efficiency of utility operations.

How does a utility dispatcher typically coordinate with field crews during emergency situations?

Utility Dispatchers play a critical role in ensuring timely and efficient responses during emergencies such as power outages or gas leaks. They maintain constant communication with field crews, providing real-time updates, safety information, and logistical support. Dispatchers must quickly assess the situation, prioritize calls based on severity, and deploy the appropriate personnel and resources. Effective coordination often involves using advanced dispatch software and radio systems, as well as collaborating with other departments to restore services safely and efficiently.

What are the key skills and qualifications needed to thrive as a utility dispatcher, and why are they important?

To thrive as a Utility Dispatcher, you need strong organizational skills, attention to detail, and a thorough understanding of utility operations, usually supported by a high school diploma or equivalent and sometimes specialized training. Familiarity with dispatch software, GIS mapping systems, and radio communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills in this role. These competencies ensure effective coordination of utility crews, timely response to emergencies, and smooth operation of essential services.

How much do utility dispatchers make?

Utility dispatchers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and the size of the utility company. They often work in shifts and require strong communication and technical skills to coordinate operations and respond to emergencies.

How to become a utility dispatcher?

To become a utility dispatcher, candidates typically need a high school diploma or equivalent, along with strong communication, problem-solving, and computer skills. Some employers prefer candidates with postsecondary training or certifications in areas like telecommunications or emergency management. On-the-job training is common, and familiarity with dispatch software and working in a fast-paced environment are important for success.

Is it hard to get hired as a utility dispatcher?

Getting hired as a utility dispatcher can be competitive, as it often requires relevant experience, strong communication skills, and knowledge of utility operations. Employers may also look for certifications or training in dispatching or utility management, and the job typically involves shift work and working in a control room environment.

What are popular job titles related to Utility Dispatcher jobs in Texas?

For Utility Dispatcher jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Utility Dispatcher jobs in Texas look for?

The top searched job categories for Utility Dispatcher jobs in Texas are:

What cities in Texas are hiring for Utility Dispatcher jobs?

Cities in Texas with the most Utility Dispatcher job openings:

Infographic showing various Utility Dispatcher job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $42,691 per year, or $20.5 per hour.

Dispatcher - Utility Operations

Digco Utility Construction LP

Houston, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

About Us
DIGCO
DIGCO, a Quanta Services Inc (NYSE:PWR) company, based in Houston has been providing infrastructure construction and support services to the natural gas distribution market for over 20 years. Since its inception, DIGCO has seen Houston's utility demands grow along with the changing needs of our customers. Due to these changes, DIGCO has grown into a full-service contractor delivering construction, maintenance and repair of steel and poly gas lines. In addition, DIGCO provides a suite of field service activities to utilities for turn on/off, meter change outs and service calls.
Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.
About this Role
Digco Utility Construction is seeking a highly organized and motivated Dispatcher to support daily field operations. This position serves as the communication hub between customers, technicians, supervisors, and management. The Dispatcher is responsible for coordinating and assigning work orders, monitoring technician productivity, and ensuring customer requests are handled in a timely and professional manner.
The ideal candidate thrives in a fast-paced environment, possesses strong customer service skills, and can effectively manage multiple priorities while maintaining accuracy and attention to detail.
What You'll Do
  • Dispatch and coordinate daily work orders for 100+ field technicians using dispatching and mapping software.
  • Answer incoming calls from customers, technicians, supervisors, and management personnel.
  • Communicate effectively through phone, email, and software systems to ensure timely execution of work orders.
  • Monitor technician schedules and make adjustments throughout the day as operational needs change.
  • Create, update, and manage service orders using SAP and other company software platforms.
  • Utilize mapping and routing tools to efficiently assign work and maximize productivity.
  • Collaborate with field supervisors and operations teams to ensure service level expectations are met.
  • Prioritize urgent requests and resolve scheduling conflicts in a professional manner.
  • Support daily operations and contribute to continuous process improvements.

What You'll Bring
  • Previous dispatching, call center, customer service, or administrative experience preferred.
  • Strong customer service and communication skills.
  • Proficiency with computers and the ability to learn new software systems quickly.
  • Experience with Microsoft Office, email, and data entry.
  • Ability to type accurately and efficiently.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Ability to make sound decisions and prioritize work under pressure.
  • Experience with SAP or similar work management software is preferred.
  • Experience working with routing, mapping, or dispatch software is a plus.
  • Self-motivated with a strong work ethic and positive attitude.
  • Ability to work independently as well as part of a team.
  • Flexibility to work Saturdays and additional hours as business needs require.

What You'll Get
As a Quanta Services employee, we offer a wide range of benefits to fit your needs.
  • 401(k) with immediate matching and vesting
  • Fully comprehensive benefits packages; Medical, Dental, Vision
    • Your choice of PPO, HSA, FSA
  • Short term and long term benefits
  • Employee discounts on consumer goods

Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.