As a Utility Distribution Auditor, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Utility Distribution Auditor, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Utility Distribution Auditor, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Utility Distribution Auditor, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a Consulting Utility Forester, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Consulting Utility Forester, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Consulting Utility Forester, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Consulting Utility Forester, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Consulting Utility Forester, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
As a Consulting Utility Forester, your office is the great outdoors. You'll work directly with ... Strong customer service orientation * Proficient in map navigation and Microsoft Office; GIS ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
General Utility Worker
Morrisville, NC · On-site
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
Utilities Distribution Technician
Raleigh, NC · On-site
$52K - $57K/yr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
Utilities Distribution Technician
Raleigh, NC · On-site
$52K - $57K/yr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
Utilities Distribution Technician
Raleigh, NC · On-site
$19.50 - $26.50/hr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
Utilities Distribution Technician
Raleigh, NC · On-site
$19.50 - $26.50/hr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
Utility Customer Service information
See Raleigh, NC salary details
$12.15 - $14.45
5% of jobs
$16.49 is the 25th percentile. Wages below this are outliers.
$14.45 - $16.74
22% of jobs
The median wage is $18.98 / hr.
$16.74 - $19.03
23% of jobs
$19.03 - $21.33
12% of jobs
$21.33 - $23.62
5% of jobs
$23.62 - $25.92
4% of jobs
$27.41 is the 75th percentile. Wages above this are outliers.
$25.92 - $28.21
5% of jobs
$28.21 - $30.50
7% of jobs
$30.50 - $32.80
6% of jobs
$32.80 - $35.09
5% of jobs
$35.09 - $37.39
4% of jobs
$12
$23
$37
How much do utility customer service jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for utility customer service in Raleigh, NC is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.99 per hour, depending on experience, location, and employer.
What is a utility customer service?
A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.
What are some typical daily tasks for someone working in utility customer service?
As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.
What are the key skills and qualifications needed to thrive in utility customer service, and why are they important?
A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.
What are popular job titles related to Utility Customer Service jobs in Raleigh, NC?
For Utility Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Utility Customer Service jobs in Raleigh, NC look for?
The top searched job categories for Utility Customer Service jobs in Raleigh, NC are:
Full-time
Medical, Dental, Vision, PTO
Re-posted 17 days ago
Job description
Location: Central North Carolina - including Raleigh, Durham, Rocky Mount, Fayetteville, Asheboro, and surrounding communities throughout the region. Travel opportunities available across multiple service areas.
JOIN A TEAM THAT CARES ABOUT THE PLANET-AND EACH OTHER
AtEocene Environmental Group, Inc., our mission is to protect people, power, and the planet. We believe that meaningful work starts with meaningful values-integrity, innovation, safety, and stewardship. These principles guide everything we do, from how we manage vegetation to how we support our team members.
As anemployee-owned company, we foster a culture of collaboration, accountability, and continuous growth. Our team is passionate about making a difference in the environment and in the communities we serve. That's why so many of our employees choose to build long-term careers here-because at Eocene, your work matters, your voice is heard, and your growth is supported.
EXPLORE THE OUTDOORS. LEAD WITH PURPOSE. GROW YOUR CAREER.
At Eocene Environmental Group, Inc., we're not just managing vegetation-we're protecting communities, enhancing ecosystems, and ensuring the safe delivery of power across diverse landscapes. As a Utility Distribution Auditor, your office is the great outdoors. You'll work directly with utility clients, property owners, and contractors to ensure safe and sustainable vegetation management practices.
We're an employee-owned company committed to innovation, safety, and professional development. As we continue to grow nationwide, we're looking for dedicated professionals ready to grow with us.
WHAT MAKES EOCENE DIFFERENT? OUR BENEFITS.
We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance-benefits that set us apart from the competition:
Employee-Owned Company- As an ESOP, every team member has a stake in our success and shares in the rewards.
Career Development Support- We invest in your growth with opportunities for certifications and continuing education.
Company Vehicle for Work Use- A company-provided vehicle is available to support your daily responsibilities and job site travel.
Generous Paid Time Off- Enjoy a strong PTO package from your first year, including vacation and personal wellness days.
Recognized Holidays- Benefit from a comprehensive holiday schedule, including both standard and flexible days.
Workwear Allowance- Annual support to help you stay safe and comfortable on the job.
Wellness Incentives- Monthly reimbursement available for fitness memberships or wellness programs.
Competitive Health Coverage- Access to robust medical, dental, and vision plans to support you and your family.
ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:
Communicate with property owners and public agencies regarding pruning and removals
Conduct tree and brush inventories and hazard tree inspections
Evaluate tree contractor performance for compliance with utility's guidelines
Manage and maintain vegetation data
Promote and enforce on-the-job safety practices
Operate and maintain tools, equipment, and vehicles
Perform other related duties as assigned
JOB REQUIREMENTS:
Degree in Forestry or Arboriculture
ISA Arborist Certification preferred
2-3 years of UVM experience
5-6 years of UVM or utility experience in lieu of a Forestry Degree with strong tree identification and invasive species knowledge
Core knowledge of UVM Industry Safety Standards
Some overnight travel between NC and SC required
Valid driver's license with a clean driving record
Ability to work independently in rugged terrain and inclement weather
Excellent verbal and written communication skills
Strong customer service orientation
Proficient in map navigation and Microsoft Office; GIS experience a plus
Ready to grow your career with Eocene? Apply today and help us share the future of Utility Vegetation Management.
Eocene Environmental Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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