As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. • ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
As a General Utility Worker on our team of other service stars, you'll take on the important task ... customer service and positive attitude towards guest, customers, clients, co-workers, etc. Adheres ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
Facility Operator Trainee
Cary, NC · On-site
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
Facility Operator Trainee
Cary, NC · On-site
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
Software Support Engineer
Raleigh, NC · On-site
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
Software Support Engineer
Raleigh, NC · On-site
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Software Support Engineer
Raleigh, NC · On-site
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
Software Support Engineer
Raleigh, NC · On-site
You will be an integral team member that works to keep our many utility customer's critical ... Excellent customer communications and customer service skills * * Demonstrates good judgment in ...
Utilities Distribution Technician
Raleigh, NC · On-site
$19.50 - $26.50/hr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
Utilities Distribution Technician
Raleigh, NC · On-site
$19.50 - $26.50/hr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
Utilities Distribution Technician
Raleigh, NC · On-site
$52K - $57K/yr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
Utilities Distribution Technician
Raleigh, NC · On-site
$52K - $57K/yr
Anticipate, identify, and address customer service needs by balancing multiple priorities, ensuring ... Experience in the maintenance and operation of utility distribution systems, including steam ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
GAS Operator
Apex, NC · On-site
Overview MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric ...
Utility Customer Service information
See Raleigh, NC salary details
$12.15 - $14.45
5% of jobs
$16.49 is the 25th percentile. Wages below this are outliers.
$14.45 - $16.74
22% of jobs
The median wage is $18.98 / hr.
$16.74 - $19.03
23% of jobs
$19.03 - $21.33
12% of jobs
$21.33 - $23.62
5% of jobs
$23.62 - $25.92
4% of jobs
$27.41 is the 75th percentile. Wages above this are outliers.
$25.92 - $28.21
5% of jobs
$28.21 - $30.50
7% of jobs
$30.50 - $32.80
6% of jobs
$32.80 - $35.09
5% of jobs
$35.09 - $37.39
4% of jobs
$12
$23
$37
How much do utility customer service jobs pay per hour?
As of Jun 11, 2026, the average hourly pay for utility customer service in Raleigh, NC is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.99 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Utility Customer Service position, and why are they important?
A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.
What is a Utility Customer Service job?
A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.
What are some typical daily tasks for someone working in Utility Customer Service?
As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.
What are popular job titles related to Utility Customer Service jobs in Raleigh, NC? For Utility Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Utility Customer Service jobs in Raleigh, NC look for? The top searched job categories for Utility Customer Service jobs in Raleigh, NC are:
Aramark rating
5.9
Based on 1,213 frontline employees who took The Breakroom Quiz
336th of 426 rated business services
Job description
Job Description
Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, you’ll take on the important task of maintaining the cleanliness of dishes, equipment, and the environments we work in. The best part? It’s just the starting point of your career, so launch your future with us!
Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
• Ensure guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils are cleaned and sanitized
• Maintains dishwashing station, three compartment sink and related areas cleaned
• Ensures equipment is clean and in working condition; reports any issues to management
• Performs other light maintenance and custodial tasks
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Demonstrates an understanding of basic sanitation procedures
• Must be able to follow basic safety procedures due to exposure to hazardous chemicals
• Must be available to work flexible hours including evenings and weekends
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About Aramark
Sourced by ZipRecruiter
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Industry
Hospitality services and facilities support services
Company size
10,000+ Employees
Headquarters location
Philadelphia, PA, US