Richmond, TX · On-site
$14 - $19/hr
The Utility Department is currently recruiting for "Customer Service Technician ". SUMMARY OF DUTIES: Under general supervision, the Customer Service Technician works with the crew to repair and ...
Richmond, TX · On-site
$14 - $19/hr
The Utility Department is currently recruiting for "Customer Service Technician ". SUMMARY OF DUTIES: Under general supervision, the Customer Service Technician works with the crew to repair and ...
Addison, TX · On-site
$19 - $20/hr
Customer Service Representative Location: Addison, TX Work Schedule: M - F, 8 am - 5 pm Type of ... * Assist with utility account research and coordination to help ensure services are activated ...
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Addison, TX · On-site
$19 - $20/hr
Customer Service Representative Location: Addison, TX Work Schedule: M - F, 8 am - 5 pm Type of ... * Assist with utility account research and coordination to help ensure services are activated ...
Addison, TX · On-site
$19 - $20/hr
Customer Service Representative Location : Addison, TX Work Schedule : M - F, 8 am - 5 pm Type of ... * Assist with utility account research and coordination to help ensure services are activated ...
Quick apply
Addison, TX · On-site
$19 - $20/hr
Customer Service Representative Location : Addison, TX Work Schedule : M - F, 8 am - 5 pm Type of ... * Assist with utility account research and coordination to help ensure services are activated ...
Addison, TX · On-site
$19 - $20/hr
Customer Service Representative Location : Addison, TX Work Schedule : M - F, 8 am - 5 pm Type of ... Assist with utility account research and coordination to help ensure services are activated ...
Addison, TX · On-site
$19 - $20/hr
Customer Service Representative Location : Addison, TX Work Schedule : M - F, 8 am - 5 pm Type of ... Assist with utility account research and coordination to help ensure services are activated ...
Raymondville, TX · On-site
$12 - $16.25/hr
SUMMARY The Customer Service Representative (CSR) serves as the first point of contact for ... Experience in telecommunications, utilities, or a related industry is a plus. * Must have a valid ...
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Raymondville, TX · On-site
$12 - $16.25/hr
SUMMARY The Customer Service Representative (CSR) serves as the first point of contact for ... Experience in telecommunications, utilities, or a related industry is a plus. * Must have a valid ...
Raymondville, TX · On-site
$12 - $16.25/hr
Customer Service Representative The Customer Service Representative serves as the first point of ... Experience in telecommunications, utilities, or a related industry is a plus. * Must have a valid ...
Raymondville, TX · On-site
$12 - $16.25/hr
Customer Service Representative The Customer Service Representative serves as the first point of ... Experience in telecommunications, utilities, or a related industry is a plus. * Must have a valid ...
Dallas, TX · On-site
Recruit, train, and lead a high-performing team of Customer Service Representatives within a ... Partner cross-functionally with teams in Leasing, Maintenance, Utilities, and Accounting to resolve ...
Dallas, TX · On-site
Recruit, train, and lead a high-performing team of Customer Service Representatives within a ... Partner cross-functionally with teams in Leasing, Maintenance, Utilities, and Accounting to resolve ...
$20 - $23/hr
Minimum of two years of customer service experience, preferably in utilities or regulated industries. * High School Diploma or GED equivalent * Proficiency with contact center software and CIS ...
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$20 - $23/hr
Minimum of two years of customer service experience, preferably in utilities or regulated industries. * High School Diploma or GED equivalent * Proficiency with contact center software and CIS ...
Richardson, TX · On-site
$43K - $59K/yr
Under general supervision of the Customer Service Supervisor, maintain customer billing records, respond to utility billing inquiries and assist in billing preparation. Assist in answering accounts ...
Richardson, TX · On-site
$43K - $59K/yr
Under general supervision of the Customer Service Supervisor, maintain customer billing records, respond to utility billing inquiries and assist in billing preparation. Assist in answering accounts ...
Conroe, TX · On-site
$14.25 - $19.50/hr
Minimum of two years of customer service experience, preferably in utilities or regulated industries. * High School Diploma or GED equivalent * Proficiency with contact center software and CIS ...
Conroe, TX · On-site
$14.25 - $19.50/hr
Minimum of two years of customer service experience, preferably in utilities or regulated industries. * High School Diploma or GED equivalent * Proficiency with contact center software and CIS ...
Richardson, TX · On-site
$43K - $59K/yr
Under general supervision of the Customer Service Supervisor, maintain customer billing records, respond to utility billing inquiries and assist in billing preparation. Assist in answering accounts ...
Richardson, TX · On-site
$43K - $59K/yr
Under general supervision of the Customer Service Supervisor, maintain customer billing records, respond to utility billing inquiries and assist in billing preparation. Assist in answering accounts ...
Conroe, TX · On-site
$13.75 - $18.50/hr
Requirements Essential Function Requirements: • Minimum of two years of customer service experience, preferably in utilities or regulated industries. • High School Diploma or GED equivalent • ...
Conroe, TX · On-site
$13.75 - $18.50/hr
Requirements Essential Function Requirements: • Minimum of two years of customer service experience, preferably in utilities or regulated industries. • High School Diploma or GED equivalent • ...
Conroe, TX · On-site
$14.25 - $19.50/hr
Requirements Essential Function Requirements: • Minimum of two years of customer service experience, preferably in utilities or regulated industries. • High School Diploma or GED equivalent • ...
Conroe, TX · On-site
$14.25 - $19.50/hr
Requirements Essential Function Requirements: • Minimum of two years of customer service experience, preferably in utilities or regulated industries. • High School Diploma or GED equivalent • ...
We're hiring a Bilingual Customer Care Representative for our Southwest Houston area client! We are ... Bilingual required, ability to handle large call volumes, previous utility experience is a plus.
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We're hiring a Bilingual Customer Care Representative for our Southwest Houston area client! We are ... Bilingual required, ability to handle large call volumes, previous utility experience is a plus.
$17 - $23/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
$17 - $23/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
Fort Worth, TX · On-site
$19.25 - $26/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
Fort Worth, TX · On-site
$19.25 - $26/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
$17.50/hr
Utility Service Worker Department: Utility Service Pay Range: $17.50 per hour, depending on ... He or she has regular contact with customers, requiring courteous, effective communication skills.
$17.50/hr
Utility Service Worker Department: Utility Service Pay Range: $17.50 per hour, depending on ... He or she has regular contact with customers, requiring courteous, effective communication skills.
San Saba, TX · On-site
$14.75 - $20.25/hr
... Utility Commission guidelines. 8. Prepare and submit necessary monthly reports of customer accounts ... Prepare and review new service orders before forwarding through system. 17. Verify that all non ...
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San Saba, TX · On-site
$14.75 - $20.25/hr
... Utility Commission guidelines. 8. Prepare and submit necessary monthly reports of customer accounts ... Prepare and review new service orders before forwarding through system. 17. Verify that all non ...
Converse, TX · On-site
$17.50/hr
Utility Service Worker Department: Utility Service Pay Range: $17.50 per hour, depending on ... He or she has regular contact with customers, requiring courteous, effective communication skills.
Converse, TX · On-site
$17.50/hr
Utility Service Worker Department: Utility Service Pay Range: $17.50 per hour, depending on ... He or she has regular contact with customers, requiring courteous, effective communication skills.
$14.75 - $20.25/hr
... Utility Commission guidelines. 8. Prepare and submit necessary monthly reports of customer accounts ... Prepare and review new service orders before forwarding through system. 17. Verify that all non ...
$14.75 - $20.25/hr
... Utility Commission guidelines. 8. Prepare and submit necessary monthly reports of customer accounts ... Prepare and review new service orders before forwarding through system. 17. Verify that all non ...
A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.
As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.
A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.
For Utility Customer Service jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Utility Customer Service jobs in Texas are:
Cities in Texas with the most Utility Customer Service job openings:
$14 - $19/hr
Full-time
Posted 15 days ago
At the City of Richmond, we honor our history and maintain an open mind to new ideas and ways of maintaining and improving our service levels. The City is looking for employees who are committed to public service and possess a willingness to be challenged. The Utility Department is currently recruiting for "Customer Service Technician ".
SUMMARY OF DUTIES:
Under general supervision, the Customer Service Technician works with the crew to repair and maintain the City's water and sewer system. Responsible for field assessment; occasional service connects and disconnects; minor valve and manhole maintenance; cleaning and televising sewer lines; recommends methods for correcting problems that are the property owner's responsibility.
MINIMUM QUALIFICATIONS:
Formal Education:
High school diploma or equivalent GED.
Training (License and/or Certification):
Valid Class "C" Texas Driver's License
TCEQ Class C distribution desired or should be obtained within 2 years of employment.
TCEQ Class II wastewater collection license desired or should be obtained within 4 years of employment.
ADDITIONAL INFORMATION:
Qualified applicants may view the full job description below and complete a job application online. Resumes are not accepted in lieu of the completed application. If your application is incomplete or does not clearly show the experience and/or training required, your application may not be accepted. Offers of employment are contingent upon the results of a pre-employment-controlled substance screening, physical examination, education verification, background check, which may include a criminal history report, driver's license verification, State fingerprint screening, and/or credit history check. This position is open until filled with the first review of applications on Friday, August 14, 2026. Please note this posting may close at any time.
