Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle ... Experience with Utilities in both support and processes. * * Extensive experience troubleshooting ...
Quick apply
Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle ... Experience with Utilities in both support and processes. * * Extensive experience troubleshooting ...
Customer Service Clerk
Boone, IA · On-site
$15.50 - $19/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service Clerk
Boone, IA · On-site
$15.50 - $19/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Sioux City, IA · On-site
$15.75 - $21.50/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Sioux City, IA · On-site
$15.75 - $21.50/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Sioux City, IA · On-site
$15.75 - $21.50/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Sioux City, IA · On-site
$15.75 - $21.50/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Forest City, IA · On-site
$14.75 - $20/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Forest City, IA · On-site
$14.75 - $20/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service Clerk
Boone, IA · On-site
$15.50 - $19/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service Clerk
Boone, IA · On-site
$15.50 - $19/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Des Moines, IA · On-site
$15.50 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
New
Customer Service
Des Moines, IA · On-site
$15.50 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
New
Customer Service
Des Moines, IA · On-site
$15.50 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Des Moines, IA · On-site
$15.50 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
$15.50 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
$15.50 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
$14.75 - $20/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
$14.75 - $20/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service Clerk
$15.50 - $19/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Customer Service Clerk
$15.50 - $19/hr
Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally ...
Shipping Utility (2nd shift)
Lenox, IA · On-site
$13.50 - $16.25/hr
Shipping Utility Division: Precision Pulley and Idler (PPI) Location: Lenox, Iowa - On-site Shift ... Use and understand various paperwork including but not limited to bill of lading, prints, schedules ...
Quick apply
Shipping Utility (2nd shift)
Lenox, IA · On-site
$13.50 - $16.25/hr
Shipping Utility Division: Precision Pulley and Idler (PPI) Location: Lenox, Iowa - On-site Shift ... Use and understand various paperwork including but not limited to bill of lading, prints, schedules ...
Supports members with billing, payments, and account information and promotes cooperative services ... Work experience with an electric utility is desirable. Successful candidates must have knowledge of ...
Quick apply
Supports members with billing, payments, and account information and promotes cooperative services ... Work experience with an electric utility is desirable. Successful candidates must have knowledge of ...
Chief Executive Officer/General Manager
Bouton, IA · On-site
$155 - $175/hr
Building and maintaining relationships with customers, regulators, partner utilities, elections ... billing, and administration * Strong analytical skills including fiscal planning, budgeting ...
Chief Executive Officer/General Manager
Bouton, IA · On-site
$155 - $175/hr
Building and maintaining relationships with customers, regulators, partner utilities, elections ... billing, and administration * Strong analytical skills including fiscal planning, budgeting ...
Utility Billing information
See Iowa salary details
$13.77 - $15.91
21% of jobs
$16.25 is the 25th percentile. Wages below this are outliers.
$15.91 - $18.04
23% of jobs
The median wage is $18.67 / hr.
$18.04 - $20.18
18% of jobs
$21.62 is the 75th percentile. Wages above this are outliers.
$20.18 - $22.31
18% of jobs
$22.31 - $24.45
14% of jobs
$24.45 - $26.58
3% of jobs
$26.58 - $28.72
0% of jobs
$28.72 - $30.85
0% of jobs
$30.85 - $32.99
1% of jobs
$32.99 - $35.12
1% of jobs
$35.12 - $37.25
0% of jobs
$13
$21
$37
How much do utility billing jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for utility billing in Iowa is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.
What is a utility billing?
A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.
What are the typical daily responsibilities of a utility billing professional?
A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.
What are the key skills and qualifications needed for a utility billing professional?
To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.
What are the most commonly searched types of Utility Billing jobs in Iowa?
The most popular types of Utility Billing jobs in Iowa are:
What are popular job titles related to Utility Billing jobs in Iowa?
For Utility Billing jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Utility Billing jobs in Iowa look for?
The top searched job categories for Utility Billing jobs in Iowa are:
Contractor
Re-posted 3 days ago
Job description
Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.is REQUIRED for this position. Preference for contractors to work onsite, and those willing will get first consideration; however, client may consider hybrid.
Essential Duties and Responsibilities:
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- •Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
- •Provides ongoing support, maintenance, and enhancements to existing and new software applications.
- •Performs troubleshooting of infrastructure systems affecting application performance.
- •Creates and maintains detailed application/program documentation.
- •Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
- •Collaborates with cross divisional team members to perform root cause analysis of complex problems.
- •Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
- •Works with vendors and business users to develop and implement software integrations.
- •Analyzes users’ business requirements in the development and modification of computer systems.
- •Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
- •Troubleshoots and implements for non-enterprise applications and solutions.
- •Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
- •Performs related work as required.
Required Education and Experience:
- •Bachelor's Degree in Information Technology, Computer Science, or related field and
- •Seven (7) to ten (10) years’ experience working with and maintaining enterprise level computer applications OR
- •An equivalent combination of education and/or experience (i.e., one year of relevant full-time experience may substitute for one year of education).
- •Excellent written, verbal, and interpersonal communication skills.
- •Experience with Oracle-based applications, in particular Customer Care & Billing and Oracle Analytics Publisher.
- •Proficiency with Microsoft Office and Visio.
- •Ability to work collaboratively with diverse populations.
Desired qualifications
- •Experience with process design, logical workflow analysis and design.
- •Experience with in-depth configuration, code, analysis, and output.
- •Extensive experience with Oracle and Oracle-based technologies.
- •Experience with Utilities in both support and processes.
- •Extensive experience troubleshooting problems and root cause analysis.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- •Computer systems and analysis of computer programs.
- •Systems analytical practices and procedures.
- •Server and network operating systems
- •Project management principles
Skills in:
- •Managing multiple projects and deadlines; communicating delays.
- •Peer review and mentoring.
- •Assigning, prioritizing, monitoring, and reviewing work assignments.
- •Communicating effectively with internal and external stakeholders using both technical and non-technical language.
- •Attention to detail.
Ability to:
- •Maintain a high degree of confidentiality with sensitive information; maintain the confidentiality of information and professional boundaries.
- •Train and instruct others, including systems and user-support personnel.
- •Evaluate vendor software for compatibility withcity-wide computer systems.
- •Respond to IT on-call emergencies.
- •Assess problematic issues and make appropriate judgment to correct issue.
- •Work cooperatively and maintain effective working relationships.
About Laksan Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Metuchen, NJ, US
Year founded
2012