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Utility Billing Manager Jobs in Minnesota (NOW HIRING)

One Tech

Designer

White Bear Lake, MN · On-site

$57K - $60K/yr

The Designer manages utility service design projects from initiation through billing. The candidate must be a US citizen or hold a green card. The candidate should have previous customer service ...

One Tech Engineering

Designer

White Bear Lake, MN

The Designer manages utility service design projects from initiation through billing. The candidate must be a US citizen or hold a green card. The candidate should have previous customer service ...

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All JobsUtility Billing JobsUtility Billing Manager JobsUtility Billing Manager Jobs in Minnesota

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Minnesota?

The most popular types of Utility Billing jobs in Minnesota are:

What are popular job titles related to Utility Billing Manager jobs in Minnesota?

For Utility Billing Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Utility Billing Manager jobs in Minnesota look for?

The top searched job categories for Utility Billing Manager jobs in Minnesota are:

Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Accounting Specialist - Utility Billing - Rosemount

Minnesota City Jobs

Rosemount, MN • On-site

$30.83 - $38.58/hr

Full-time

Posted 25 days ago

State Of Minnesota rating

8.2

Company rating: 8.2 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

4th of 50 rated states

Job description

Job Posting At the City of Rosemount, we take pride in our history and are energized by our future. We're seeking an Accounting Specialist - Utility Billing, to help drive progress, deliver exceptional service, and reflect the values that make Rosemount a place people are proud to call home. The Accounting Specialist - Utility Billing performs work processing utility billing for the department, updating and maintaining account information, providing customer service to the public, and fleet management, providing general office support, and related work as apparent or assigned.

This position will be open until filled, with the first review of applications on August 24th. Learn more and apply: https://www.governmentjobs.com/careers/rosemountmn

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About State of Minnesota

Sourced by ZipRecruiter

The Minnesota State Demographic Center (SDC), part of the Minnesota Department of Administration, is the main provider of demographic data and analysis for the state of Minnesota. The SDC assists policymakers, state and local governments, businesses, nonprofits, the media, and all Minnesotans locate and understand the demographic data they need to make smart decisions.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Saint Paul, MN, US

Year founded

1967

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