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Utility Billing Manager Jobs in Delaware (NOW HIRING)

Engineer

Dover, DE

$82K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

Engineer

Dover, DE

$82K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

Engineer

Dover, DE · On-site

$82K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

Leasing Specialist

Dover, DE

$16.75 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... final utility bill (where applicable). * Receives and records service requests and disburses them to the appropriate maintenance director/maintenance manager (where applicable). * Ensures that ...

BAS Project Manager NC

New Castle, DE · On-site

$85K - $135K/yr

Timely and effective billing at set time (monthly) for every project regardless of anticipated ... Interact extensively with contacts outside company (architects, engineers, suppliers, utility ...

... Managers JM Enterprise Group, an innovative company dedicated to providing essential utility ... bills. Our program uniquely supports individuals benefiting from Medicaid, EBT/SNAP, Social ...

Leasing Specialist

Dover, DE · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... final utility bill (where applicable). * Receives and records service requests and disburses them to the appropriate maintenance director/maintenance manager (where applicable). * Ensures that ...

Customer Service Specialist (6B.26)

Bear, DE · On-site

$16.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... billing system with attention to detail and effective time management skills under minimal ... utility customer service experience with one (1) year as a CSR II preferred or five (5) years ...

Showing results 21-40

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are popular job titles related to Utility Billing Manager jobs in Delaware?

For Utility Billing Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Utility Billing Manager jobs in Delaware look for?

The top searched job categories for Utility Billing Manager jobs in Delaware are:

What cities in Delaware are hiring for Utility Billing Manager jobs?

Cities in Delaware with the most Utility Billing Manager job openings:

Infographic showing various Utility Billing Manager job openings in Delaware as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

$82K - $109K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago


Job description

Overview

MasTec Professional Services provides end-to-end engineering, design, and integrated services to the power, oil & gas pipeline, and gas distribution industries across the country. With a genesis in construction and a skilled team of multidiscipline engineers and project management professionals, the company delivers best-in-class infrastructure solutions, including design, asset integrity management, feasibility studies, surveys, constructability reviews, turnkey delivery services, and more. MasTec Professional Services creates collaborative partnerships with clients by building trust and consistently delivering the highest standards of performance.

MasTec Professional Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

MasTec Professional Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MPS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

Job Summary

Design complex underground piping projects in urban and rural environments in compliance with client's engineering and construction specifications, field engineering of project requirements, identification of conflicting utilities, engineering and design calculations, and work permit development.

 

Responsibilities

Job Responsibilities

  • Work with Lead Engineer to complete gas engineering projects including calculations, design & constructability reviews, work procedures and Bill of Materials.
  • Setting and maintaining technical practices
  • Work with complex CAD software to draft products and specialized equipment to create utility systems.
  • Prioritize tasks, establish and adhere to deadlines, and create timelines for work completion.
  • Excellent organizational, time management, and communication skills as well as the ability to adapt to change.
  • Ability to collaborate with engineers, designers, supervisors, financial experts, and project team members.
  • Researches and implements design improvements.
  • Create solutions and make necessary modifications to existing systems.
  • Provide quality control and documentation for processes.
  • Demonstrated commitment to safety throughout a project’s lifespan.

Qualifications

Minimum Qualifications

  • Bachelor of Science in Engineering
  • Computer proficient including AutoCAD, Adobe and MS Office.
  • EIT or PE license a plus
  • Experience in Gas Design a plus

Physical Demands and Work Environment 

This job operates in a field environment. This role routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting. Also, working in inclement weather conditions, such as extreme heat, extreme cold, rain, ice, snow, and wind.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is physically active, with lifting required. Must be able to bend and lift and carry up to 50 pounds. Clarity of vision at 20 feet or more or 20 inches or less, with the ability to judge distance and space relationships. Precise hand-eye coordination. Ability to identify and distinguish colors. 

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.  

Qualifications:

Minimum Qualifications

  • Bachelor of Science in Engineering
  • Computer proficient including AutoCAD, Adobe and MS Office.
  • EIT or PE license a plus
  • Experience in Gas Design a plus

Physical Demands and Work Environment 

This job operates in a field environment. This role routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting. Also, working in inclement weather conditions, such as extreme heat, extreme cold, rain, ice, snow, and wind.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is physically active, with lifting required. Must be able to bend and lift and carry up to 50 pounds. Clarity of vision at 20 feet or more or 20 inches or less, with the ability to judge distance and space relationships. Precise hand-eye coordination. Ability to identify and distinguish colors. 

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.  

Education:UNAVAILABLEEmployment Type: FULL_TIME